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Graff Chevrolet Company - Service Center
Grand Prairie, TX
466 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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466 Reviews of Graff Chevrolet Company - Service Center
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August 01, 2023
Went a month ago to get part ordered that wasn’t available when car was bought. Was told last Thursday that part was in & I could come anytime to get it installed! Was there over an hr yesterday for available when car was bought. Was told last Thursday that part was in & I could come anytime to get it installed! Was there over an hr yesterday for them to tell me part has to be ordered…what? Wasted my time coming up there. More
by Rabben
Verified CustomerEmployees Worked With
Service Department
July 31, 2023
I love the service, they are always honest and very professional. Graff is reliable and that says a lot in reference a dealership. Thank you for your service. professional. Graff is reliable and that says a lot in reference a dealership. Thank you for your service. More
by CHERYLMATORY
July 29, 2023
First I call them and they tell me that my suv needs a new transmission but I tell them is still under warranty and next day they call me to let me know that was a mistake that was an another suv whit and new transmission but I tell them is still under warranty and next day they call me to let me know that was a mistake that was an another suv whit and the a customer whit the same name that’s crazy plus I ask for a car in till they fix my suv and they said to call another dealer to ask for it and sure, pick up my vehicle and is doing the same thing so now I’m going to take it to another dealer so I’m never going to buy or take any of my vehicles to this dealership and I ready buy 2 vehicles form this dealer but never again More
by OSCAR75149
Employees Worked With
July 29, 2023
The service was ok, it took two days for my truck to be ready and I took it in for a recall. They never communicated with me on the status of my vehicle until I started calling them first. Everyone was ver ready and I took it in for a recall. They never communicated with me on the status of my vehicle until I started calling them first. Everyone was very nice though. More
by AALAHNI
Employees Worked With
July 28, 2023
I buy and service all my vehicles at Graff Chevrolet. They’re family owned and really care about their customers. They’re family owned and really care about their customers. More
by Perez
July 28, 2023
Friendly knowledgeable people and easy appointments on the app. I like being able to see what my services ate the app. I like being able to see what my services ate More
by SHART2006
July 27, 2023
Good people doing a great job of helping and keeping there customers informed of the status of their car. there customers informed of the status of their car. More
by COLLINSCLIFF
Employees Worked With
Other Employees :
Rodney Rogers I give him 10 stars
July 25, 2023
Great service . Been dealing with Rodney Rogers ; their service writer , and he always takes good care of my vehicle needs . Been dealing with Rodney Rogers ; their service writer , and he always takes good care of my vehicle needs . More
by ROBBIENORRIS
Employees Worked With
Rodney Rogers
