Graff Chevrolet Company - Service Center

Went in for an oil change and wash. They never washed it. I call that one o'clock and they said it was in the wash bay come by in 20 minutes. I went and picked it up at 2:30. They didn' They never washed it. I call that one o'clock and they said it was in the wash bay come by in 20 minutes. I went and picked it up at 2:30. They didn't even tell me they didn't wash it I had to find out for myself when I got there. Highly disappointed More

Very professional yet maintain that personal touch to let you know they value you and not just your money . you know they value you and not just your money . More

I love Graffs Chevrolet. They take care of me and my family in a timely manner. I use to take it to the Irving location but they would take so long. Thank you Graffs. They take care of me and my family in a timely manner. I use to take it to the Irving location but they would take so long. Thank you Graffs. More

They responded quickly to my complaint and resolved my issue in a timely manner l issue in a timely manner l More

I always get good service from the folks at Graff The staff Is helpful, and the place is clean and well cared for. staff Is helpful, and the place is clean and well cared for. More

Very good customer service very professional and prompt I'm satisfied with the service over all I'm satisfied with the service over all More

Worst customer service every single time we have to go and take our car for a check up ! Unfortunately we cannot change our location to do service to our vehicle. They take for ever to get to you . I was and take our car for a check up ! Unfortunately we cannot change our location to do service to our vehicle. They take for ever to get to you . I was waiting for over 40 minutes for someone to assist over the phone and when finally I got someone on the phone they told me that they couldn’t give me an update because my adviser wasn’t in that day and no other adviser could not give me an update on my vehicle ! How is that even possible doenst every adviser have access to all customers !!! Can’t wait to upgrade my vehicle in another dealership and get a better experience! More

Customer service should be first priority, updates on vehicles are much appreciated, I had to be calling for updates, it should've been the other way around vehicles are much appreciated, I had to be calling for updates, it should've been the other way around More

Great dealership. Superb people. Large selection of vehicles. Had to come to Graff from the west coast to find the vehicle I exactly wanted. Called Graff. They ha Superb people. Large selection of vehicles. Had to come to Graff from the west coast to find the vehicle I exactly wanted. Called Graff. They had it waiting for me when I arrived. Treated us very well in all aspects of purchasing a vehicle. I highly recommend them. Quick, efficient, professional - and extremely friendly. A please to do business with! More

Had to wait while no service people were there. It was a cold day though. It was a cold day though. More