Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Graff Chevrolet
Durand, MI
94 Reviews
At Graff Chevrolet Durand, we are revolutionizing the car buying experience. We are doing this by providing all the transparency and customer service you need, while simultaneously making your purchase experience fun. After all, we believe getting behind the wheel of a new car should be exciting!
When you visit our dealership, you’ll find that our team members enjoy being here. You will hear a lot of laughter, jokes, and genuine enjoyment echo throughout our dealership’s lobby. This fun atmosphere is what keeps customers coming back to our dealership time and time again!
Here at Graff in Durand, we carry an extensive selection of new Chevrolet vehicles! Graff of Durand maintains a vast inventory of quality certified Pre-Owned cars, trucks and SUVs. New and Pre-Owned vehicle FINANCING IS AVAILABLE for all models. Stop in today and take advantage of our financing deals, or feel free to submit an ONLINE CREDIT APPLICATION for quick credit qualification on the vehicle of your choice! Proudly serving but not limited to the surrounding areas of Durand, Swartz Creek, Flushing, Flint, Lansing, Owosso, Grand Blanc, Fenton, and more!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 94 reviews
February 16, 2015
Great Dealership!! Enjoyed our visit! They went above and beyond to get us in our new Truck! We have bought all our vehicles from Graff in Durand! Enjoyed our visit! They went above and beyond to get us in our new Truck! We have bought all our vehicles from Graff in Durand! More
by bill
Employees Worked With
Brad Benn and Jeff Simms
January 31, 2015
AWFUL I took my vehicle in for a coolant leak - a common problem in the Sonic caused by a faulty water pump. The coolant reservoir has had to be refilled 3 I took my vehicle in for a coolant leak - a common problem in the Sonic caused by a faulty water pump. The coolant reservoir has had to be refilled 3 times in less than a year. The service manager told me this was NORMAL behavior. He also stated he would not look at the issue unless I paid an 80 dollar diagnostic fee. He also flat out told me the water pump issue wouldn't be covered by the Powertrain warranty. Do yourself a favor and buy elsewhere. The service department here is garbage. I have never had a good service experience when dealing with this dealership. I will never buy from this dealership again, and I will have second thoughts about buying a Chevy in the future. This is unfortunate, because I enjoyed working with Jason here on the sales end of things. Oh well. More
by smsyjud
Employees Worked With
service manager
January 04, 2015
Chip Watt is Terrible Chip Watt was terrible to work with. He treated us poorly. I will never buy another car from this dealership and do not recommend them to anyone. I Chip Watt was terrible to work with. He treated us poorly. I will never buy another car from this dealership and do not recommend them to anyone. It is worth the drive to go somewhere else. More
by Irish
Employees Worked With
Chip Watt
November 29, 2011
Bought my '09 Pontiac G8 GT here. Worked with Jamie who was a real sweetheart. I had GM discount so price was set but they still had the lowest doc fees. was a real sweetheart. I had GM discount so price was set but they still had the lowest doc fees. More
by ak01q
Employees Worked With
Jamie Smith
