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Graff Chevrolet

Durand, MI

Overview
Employees
Reviews
Vehicles
4.8
332 Reviews
At Graff Chevrolet Durand, we are revolutionizing the car buying experience. We are doing this by providing all the transparency and customer service you need, while simultaneously making your purchase experience fun. After all, we believe getting behind the wheel of a new car should be exciting! When you visit our dealership, you’ll find that our team members enjoy being here. You will hear a lot of laughter, jokes, and genuine enjoyment echo throughout our dealership’s lobby. This fun atmosphere is what keeps customers coming back to our dealership time and time again! Here at Graff in Durand, we carry an extensive selection of new Chevrolet vehicles! Graff of Durand maintains a vast inventory of quality certified Pre-Owned cars, trucks and SUVs. New and Pre-Owned vehicle FINANCING IS AVAILABLE for all models. Stop in today and take advantage of our financing deals, or feel free to submit an ONLINE CREDIT APPLICATION for quick credit qualification on the vehicle of your choice! Proudly serving but not limited to the surrounding areas of Durand, Swartz Creek, Flushing, Flint, Lansing, Owosso, Grand Blanc, Fenton, and more!
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9009 East Lansing Road

Durand, MI

48429

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Showing 332 reviews

November 01, 2025

Sloppy oil change Oil was drained and drip onto the frame. And then when I got home, it was dripping in my driveway. Also I can smell oil burning from it dripping on motor. More

by Hebe2son
Recommend Dealer
No
Employees Worked With
Oil change was sloppy... Oil dripped on my frame. And I can smell it burning from the engine.
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Nov 03, 2025 -

Graff Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please contact our Service Manager, Schuyler Wendt directly at (989) 288-1137 to address your concerns.

October 31, 2025

Recently had an oil change there and service was great. They came and picked up my car and brought it back to me at work. The man who picked up and dropped off the car was friendly. More

by friesvetclinic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Lyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justine Beltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2025 -

Graff Chevrolet responded

Thanks for sharing your thoughts about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

October 31, 2025

Jason my sales guy is the absolute best He helped me to purchase my dream vehicle and didn't push me into buying something I didn't want More

by RILEMYSTERR
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle Wilson
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Oct 31, 2025 -

Graff Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2025

Overall good experience! Sean did a great job! The only negative was my new truck had a few scratches had to bring back next day to fix. More

by Chriswurm1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean ONeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Graff Chevrolet responded

Thank you for this feedback, Chris. While we're glad to hear that Sean provided you with great customer service, we apologize for any inconvenience we may have caused. Please don't hesitate to reach out to us directly if you need any further assistance, we are always happy to help!

October 30, 2025

I have buying Chevrolet vehicles for over 30 years now and dealing with Eric at Graff has been great.He is very relatable and friendly.He always has been very up front and knowledgeable.Will definitely go More

by michaelgilna
Recommend Dealer
Yes
Employees Worked With
Eric Arnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Arnett
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Oct 30, 2025 -

Graff Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2025

I was in and out in a good amount of time and had great service More

by jsnorris50@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change service
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Oct 30, 2025 -

Graff Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 30, 2025

I really appreciate the fact that they come and get my car to change the oil, and they can usually get me in right away. More

by heidi.funk077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Graff Chevrolet responded

Thanks for sharing about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

October 30, 2025

Great service, oil change, able to use gm points, save money. Able to get served quickly. More

by BIGGUZFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Higham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Graff Chevrolet responded

Thank you for choosing Graff Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 30, 2025

Best experience I've ever had. Brad Benn went above and beyond. Excellent sales and service. More

by insomniacmi
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle Wilson
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Oct 30, 2025 -

Graff Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Graff Chevrolet.

October 30, 2025

An easy transaction with no drama Salesman Benn was professional, no nonsense, meet our expectations More

by arborealmushrooms
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle Wilson
Report | Print
Oct 30, 2025 -

Graff Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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