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Graff Chevrolet

Durand, MI

Overview
Employees
Reviews
Vehicles
4.8
242 Reviews
At Graff Chevrolet Durand, we are revolutionizing the car buying experience. We are doing this by providing all the transparency and customer service you need, while simultaneously making your purchase experience fun. After all, we believe getting behind the wheel of a new car should be exciting! When you visit our dealership, you’ll find that our team members enjoy being here. You will hear a lot of laughter, jokes, and genuine enjoyment echo throughout our dealership’s lobby. This fun atmosphere is what keeps customers coming back to our dealership time and time again! Here at Graff in Durand, we carry an extensive selection of new Chevrolet vehicles! Graff of Durand maintains a vast inventory of quality certified Pre-Owned cars, trucks and SUVs. New and Pre-Owned vehicle FINANCING IS AVAILABLE for all models. Stop in today and take advantage of our financing deals, or feel free to submit an ONLINE CREDIT APPLICATION for quick credit qualification on the vehicle of your choice! Proudly serving but not limited to the surrounding areas of Durand, Swartz Creek, Flushing, Flint, Lansing, Owosso, Grand Blanc, Fenton, and more!
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9009 East Lansing Road

Durand, MI

48429

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mechanical issues price professional MA

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Showing 242 reviews

August 19, 2025

I was very impressed as the service department was able to get me in and out with in a couple of hours. They were also able to diagnose the issue where Champion had no idea what was wrong. Good job! More

by rickk44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Graff Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 19, 2025

Lack of courtesy! Not professional, bordering on rudeness. I can easily go elsewhere and be treated with the respect that any customer deserves. More

by joevet1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Bronson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Graff Chevrolet responded

Joe, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Feel free to contact our service manager, Schuyler Wendt directly at (989) 288-1137.

August 16, 2025

Very great very informative explained everything and helped me though all the paperwork did a great job in picking out the best car for me I love their choices I love my car I will never go anywhere els More

by annieday1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2025 -

Graff Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Chevrolet.

August 15, 2025

Very fast and very effective oil change are very friendly and very clean and easy to use workers are very friendly More

by RROACH64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Aug 15, 2025 -

Graff Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Graff Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

August 14, 2025

The service department explained the repair and what was needed. They came and picked up my truck made the repairs and returned it to me the same day. I have had no issues with it since. More

by JAYBIRD48429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember any of their names
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Aug 14, 2025 -

Graff Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 14, 2025

Team members, in the oil change service center, were friendly & efficient. Graff, in Durand, does not disappoint. Have had my vehicle 2 1/2 years…this was the first oil change I had to pay for. Thank yo More

by MomsTrax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
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Aug 14, 2025 -

Graff Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 14, 2025

80 dollars for a simple oil change is high i think but its probably going rate More

by Tonmorr.tm
Recommend Dealer
No
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Aug 15, 2025 -

Graff Chevrolet responded

We're sorry to hear you weren't fully satisfied with the cost of the oil change. Please feel free to contact our service manager, Schuyler Wendt directly at (989) 288-1137, or let us know the best way to contact you and we will reach out.

August 13, 2025

Service is fair, appeared to be short handed and rushed the job. No time to rotate tires. More

by SILVER196305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil change
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Aug 15, 2025 -

Graff Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you. Please feel free to contact our service manager directly at (989) 288-1137 or let us know the best way to contact you and we will reach out.

August 13, 2025

They have always been good to me. My problem now is trying to find a courtesy car for me. They had my car for a week and a half and put a new transmission in it. It is still doing the More

by BKARHOFF
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justine Beltz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Graff Chevrolet responded

We appreciate you choosing us over the years. Please reach out to us at your convenience.

August 12, 2025

It was a great experience. The service was great with minimal inconvenience.I could not have received better service anywhere.Will recommend Graff to all my family and friends. More

by billycaleblundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justine Beltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Graff Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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