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Graff Chevrolet

Durand, MI

4.8
240 Reviews
At Graff Chevrolet Durand, we are revolutionizing the car buying experience. We are doing this by providing all the transparency and customer service you need, while simultaneously making your purchase experience fun. After all, we believe getting behind the wheel of a new car should be exciting! When you visit our dealership, you’ll find that our team members enjoy being here. You will hear a lot of laughter, jokes, and genuine enjoyment echo throughout our dealership’s lobby. This fun atmosphere is what keeps customers coming back to our dealership time and time again! Here at Graff in Durand, we carry an extensive selection of new Chevrolet vehicles! Graff of Durand maintains a vast inventory of quality certified Pre-Owned cars, trucks and SUVs. New and Pre-Owned vehicle FINANCING IS AVAILABLE for all models. Stop in today and take advantage of our financing deals, or feel free to submit an ONLINE CREDIT APPLICATION for quick credit qualification on the vehicle of your choice! Proudly serving but not limited to the surrounding areas of Durand, Swartz Creek, Flushing, Flint, Lansing, Owosso, Grand Blanc, Fenton, and more!
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9009 East Lansing Road

Durand, MI

48429

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Showing 240 reviews

July 05, 2025

Good dealership to work with. Brad Benn was responsive and knowledgeable. I really like that they delivered the car direct to my home. It was a repeat buy and I will be back ag More

by JVENEGAS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Benn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Graff Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

July 03, 2025

My daughter’s car was taken in for diagnostics. The dealership did figure out the problem and correct it. However, when my daughter picked up her car the seat was broken. She was informed that she More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayle Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Graff Chevrolet responded

We're sorry to hear about your Daughter's experience and if you would like to address your concerns with our service manager Schuyler Wendt, you can reach him directly at 9892881137 or swendt@hankgraff.com. Schuyler will be out of the office until Monday, July 14th but will be able to assist you once he is back.

July 03, 2025

I brought my daughters vehicle in for an oil change. On my home I received a call from Ally wanting to know if I wanted to come back for a last day of the month sale. When I arrived we were greeted by J More

by ROGER.HUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am unsure
Jul 03, 2025 -

Graff Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Graff Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

July 03, 2025

I haven't used another dealership in years. Graff Chevrolet in Durand, is number one. More

by SHAWBERG2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Graff Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Graff Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

July 03, 2025

Pleasant to deal with no pressure. Had a big selection of pick ups that I was looking into. More

by DSMEKSULA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Knapp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Graff Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Graff Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

July 03, 2025

Graff works hard to get you in for your service and make sure they get your car back to you the same day. More

by davidbauman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Graff Chevrolet responded

David, thanks for sharing your thoughts about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

July 03, 2025

Josh did a great job providing service above and beyond expectations. I highly Graff and Josh!! More

by juliztaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bre Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Graff Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Graff Chevrolet!

July 03, 2025

Dave green goes above and beyond great guy to deal with took good care of me More

by GGAUDARD48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Graff Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 03, 2025

Was easy to do business with. Josh Knapp was great to deal with. Will return. More

by jabshadow46
Recommend Dealer
Yes
Employees Worked With
Josh Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Graff Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Graff Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

July 03, 2025

I have been in this service center several times since owning my Colorado and have had excellent service every time. More

by rchuldil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Graff Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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