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Graff Chevrolet

Durand, MI

4.8
357 Reviews

9009 East Lansing Road

Durand, MI

48429

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357 Reviews of Graff Chevrolet

August 22, 2025

Helped with my lease pull ahead. Spent time to set up financing and to stop my autopay. Helped me understand the new technology. More

by lindaweiss23
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Benn, Jeff Bronson
Aug 22, 2025 -

Graff Chevrolet responded

Thanks for your feedback on your recent visit to Graff Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience.

August 22, 2025

My experience with my oil change was very good but, afterward I went and looked at the used cars. I was there about 15-20 minutes and not one sales person came to assist me. I went back 2 days later wi More

by Debbie Cross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 22, 2025 -

Graff Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Chevrolet.

August 21, 2025

We're not from the area and my son broke down on our way up north. I could not find a local towing company available and didn't know what to do. After picking up my son I drove to Graff. Kayle Wilson contac More

by angelascott0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
Aug 21, 2025 -

Graff Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Graff Chevrolet!

August 20, 2025

Everyone was very helpful and was able to get me the truck that I need. The whole process was really fast and efficient More

by BLIGHTAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brown, Drew Helcher
Aug 20, 2025 -

Graff Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 19, 2025

I was very impressed as the service department was able to get me in and out with in a couple of hours. They were also able to diagnose the issue where Champion had no idea what was wrong. Good job! More

by rickk44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McComb
Aug 20, 2025 -

Graff Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 19, 2025

Lack of courtesy! Not professional, bordering on rudeness. I can easily go elsewhere and be treated with the respect that any customer deserves. More

by joevet1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Bronson
Aug 20, 2025 -

Graff Chevrolet responded

Joe, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Feel free to contact our service manager, Schuyler Wendt directly at (989) 288-1137.

August 19, 2025

They are quick with inspection ,diagnosis and repair. I've always been very happy with quality of the work done and felt pricing was very fair More

by raspringsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
Aug 19, 2025 -

Graff Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Chevrolet.

August 19, 2025

Fast, friendly, clean. I like how they paid attention to even the smallest detail. Thank you More

by iamjohncurran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ayers
Aug 19, 2025 -

Graff Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 16, 2025

Very great very informative explained everything and helped me though all the paperwork did a great job in picking out the best car for me I love their choices I love my car I will never go anywhere els More

by annieday1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Green, Jeff Bronson
Aug 16, 2025 -

Graff Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Chevrolet.

August 15, 2025

Very fast and very effective oil change are very friendly and very clean and easy to use workers are very friendly More

by RROACH64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 15, 2025 -

Graff Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Graff Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

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