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Graff Chevrolet

Durand, MI

4.8
357 Reviews
Call Dealership (989) 319-4228
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9009 East Lansing Road

Durand, MI

48429

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mechanical issues price professional MA

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357 Reviews of Graff Chevrolet

August 14, 2025

80 dollars for a simple oil change is high i think but its probably going rate More

by Tonmorr.tm
Recommend Dealer
No
Report | Print
Aug 15, 2025 -

Graff Chevrolet responded

We're sorry to hear you weren't fully satisfied with the cost of the oil change. Please feel free to contact our service manager, Schuyler Wendt directly at (989) 288-1137, or let us know the best way to contact you and we will reach out.

August 14, 2025

Team members, in the oil change service center, were friendly & efficient. Graff, in Durand, does not disappoint. Have had my vehicle 2 1/2 years…this was the first oil change I had to pay for. Thank yo More

by MomsTrax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
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Aug 14, 2025 -

Graff Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 14, 2025

The service department explained the repair and what was needed. They came and picked up my truck made the repairs and returned it to me the same day. I have had no issues with it since. More

by JAYBIRD48429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember any of their names
Report | Print
Aug 14, 2025 -

Graff Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 13, 2025

Service is fair, appeared to be short handed and rushed the job. No time to rotate tires. More

by SILVER196305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil change
Report | Print
Aug 15, 2025 -

Graff Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you. Please feel free to contact our service manager directly at (989) 288-1137 or let us know the best way to contact you and we will reach out.

August 13, 2025

They have always been good to me. My problem now is trying to find a courtesy car for me. They had my car for a week and a half and put a new transmission in it. It is still doing the More

by BKARHOFF
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson, Justine Beltz
Report | Print
Aug 13, 2025 -

Graff Chevrolet responded

We appreciate you choosing us over the years. Please reach out to us at your convenience.

August 12, 2025

Quick to get me in and even got my chip fixed in window. Oil change was comparable to others. More

by horseracercm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brown, Josh McComb
Report | Print
Aug 12, 2025 -

Graff Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Chevrolet.

August 12, 2025

Prompt professional service. Every employee we dealt with was knowledgeable and extremely helpful. They even joked around with us making us feel comfortable. Great team at the Du More

by markparenteau58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Beltz
Report | Print
Aug 12, 2025 -

Graff Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 12, 2025

It was a great experience. The service was great with minimal inconvenience.I could not have received better service anywhere.Will recommend Graff to all my family and friends. More

by billycaleblundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ayers, Josh McComb, Justine Beltz
Report | Print
Aug 12, 2025 -

Graff Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2025

I didn’t wait they came and picked up my car. I can’t drive right now More

by LITTLEBITE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tee Davis, Schuyler Wendt
Report | Print
Aug 12, 2025 -

Graff Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 08, 2025

Jason was very helpful in getting my truck for me. Thanks Jason. I love it. More

by piscean3772
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Saunders, Jeff Bronson
Report | Print
Aug 08, 2025 -

Graff Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Graff Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

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