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Graff Chevrolet

Durand, MI

4.8
357 Reviews

9009 East Lansing Road

Durand, MI

48429

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357 Reviews of Graff Chevrolet

July 28, 2025

Always excellent service from Kale. I appreciate their communication and explanation of the problem I’m having More

by MIKEROBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
Jul 28, 2025 -

Graff Chevrolet responded

Thanks for sharing your thoughts about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

July 28, 2025

I waited about 20 minutes was very pleased with the service I received Thank you very nice workers More

by buckwheat1239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change service
Jul 28, 2025 -

Graff Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Graff Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

July 28, 2025

Love Graff Durand. Great service and great employee's. Have purchased 2 vehicles there since 2016. More

by JSMITH6109
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Benn
Jul 28, 2025 -

Graff Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Chevrolet.

July 28, 2025

They listen to what issues you may have then helps take care of them with no problem . More

by SHIRLEYTOMASEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Beltz
Jul 28, 2025 -

Graff Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 26, 2025

Great service from sales, to management, to finance. Great experience all the way around, Steve Brown hooked me up with a great new truck More

by bakerjonathant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brown, Drew Helcher
Jul 26, 2025 -

Graff Chevrolet responded

Thank you for choosing Graff Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 25, 2025

Kayle is always friendly and keeps me informed. Graff Durand does good work in a timely fashion generally:) More

by HSFLUSHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
Jul 25, 2025 -

Graff Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Graff Chevrolet!

July 25, 2025

Cody is great person to work will . Very helpful to getting all the information you need . And close the deal in a timely manner More

by Spike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Lyle, Jeff Bronson
Jul 25, 2025 -

Graff Chevrolet responded

Thanks for your feedback on your recent visit to Graff Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience.

July 20, 2025

Cody Lyle was great and very helpful. Problem with Barclays out of his hands. Will be seeing him again for next vehicle. More

by CHERJAK
Recommend Dealer
Yes
Employees Worked With
Cody Lyle
Jul 20, 2025 -

Graff Chevrolet responded

Thanks for sharing about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

July 19, 2025

Everyone that I dealt with was very professional and friendly. making your customer write at least 15 words is very annoying. This is the only thing that I don’t care for. More

by Choateconstructionllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
Jul 19, 2025 -

Graff Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Graff Chevrolet, we look forward to having you as a valued customer for many years to come!

July 19, 2025

Always great service with every visit. Best customer service I've received from any dealership I've visited. More

by tony.ballou64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bronson, Schuyler Wendt, Kayle Wilson, Howard Higham, Gary Ferguson, Justine Beltz
Jul 19, 2025 -

Graff Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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