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Graff Chevrolet

Durand, MI

4.8
357 Reviews

9009 East Lansing Road

Durand, MI

48429

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357 Reviews of Graff Chevrolet

June 07, 2025

They take care of my needs and give prompt service when they r able to do so. More

by SHANNONDEEDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tee Davis, Delanie LaVoy, Kayle Wilson, Dan Ayers
June 07, 2025

Very easy to work with. I really appreciate it. I’m getting what I wanted and working with me. I’ve bought a couple of trucks from Brad Benn - and been very happy with t More

by jimmydockery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Watt, Alexandria Britt, Brad Benn, Jeff Bronson, Dan Ayers
June 07, 2025

I have had excellent service from everyone from my Dealer Jason sanders to Kaylee , oil change person are always good also. More

by DNOVAK5282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Helcher, Kayle Wilson, Howard Higham, Gary Ferguson
June 07, 2025

I was satisfied with what they did. The only thing is I was not told at all my other fluids were OK.I they did or didn’t didn’t have to add anything to them. I don’t know about the powe More

by Leeroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who they were. They probably did what they were trained to
June 07, 2025

Every single person we have dealt with at this establishment has been friendly and professional. We have purchased many vehicles from Graff and have been completely satisfied at every turn. From More

by BJFOLAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saunders, Howard Higham
June 07, 2025

Was a pleasure working with your staff. Were cordial and professional. Definitely will return again! More

by ZRJOHNNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Wendt, Kayle Wilson, Dan Ayers, Josh McComb
June 07, 2025

This is our go to car dealer. Everyone is very friendly, knowledgeable and helpful. Makes purchasing a new vehicle a pleasure. More

by JULIEARNETT634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Watt, Alexandria Britt, Drew Helcher, Jeff Bronson, Schuyler Wendt, Kayle Wilson, Dan Ayers, Josh McComb, Howard Higham, Gary Ferguson
June 07, 2025

Took my vehicle in because mostly the radio would shut off after going in reverse and then going in drive. It still does it. Waited for two hours and then questioned how it was going. They said they updat More

by PEGGYTODD
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not write down anyone's name
Jun 10, 2025 -

Graff Chevrolet responded

Thank you for sharing your experience. I understand your frustration with the ongoing radio issue in your vehicle. Upon reviewing our records, I see that your vehicle was brought in for an intermittent radio problem, specifically the radio shutting off after shifting from reverse to drive. General Motors has acknowledged this issue and released a programming update designed to address such concerns. We performed this update during your visit. Please note that these updates can take a significant amount of time to complete. If the issue persists after the update, it may require further diagnosis to identify any underlying causes. We are committed to resolving this matter and ensuring your satisfaction. Please contact us to schedule a follow-up appointment at your earliest convenience.

June 07, 2025

We have been taking our vehicles to Graff in Durand for years. Service advisors are knowledgeable and helpful More

by PHOTOPHYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
June 07, 2025

It has been great I have made Graff my preferred dealership and I have bought several vehicles from there More

by jones.darren.s.01
Recommend Dealer
Yes
Employees Worked With
the boys in oil change center
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