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Graff Chevrolet

Durand, MI

4.8
357 Reviews
Call Dealership (989) 319-4228
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9009 East Lansing Road

Durand, MI

48429

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357 Reviews of Graff Chevrolet

November 05, 2025

Service was great, as always. Had to wait about 20 minutes, but that was ok. More

by RNBADKITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fast lane oil change
Report | Print
Nov 05, 2025 -

Graff Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Graff Chevrolet.

November 05, 2025

Got a good deal. Was happy work service other than they had a truck for about 6 hours just to do an oil change and install new tires. More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Wendt, Kayle Wilson, Dan Ayers, Josh McComb, Justine Beltz
Report | Print
Nov 05, 2025 -

Graff Chevrolet responded

Thank you for choosing Graff Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 03, 2025

Lol The dealership is wonderful. Enough I stop in and visit some of the friends I've made during my interactions there. These surveys on the other hand, are invasive and a bit annoyi More

by SAWGUY
Recommend Dealer
Yes
Employees Worked With
Service guys and the oil change/tire folks. I got new tires, an alignment, and an oil change. I really have no idea who all worked on the truck, but the alignment fixed the front end, the tires are leak free and well balanced at speed. And the oil change
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Nov 04, 2025 -

Graff Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Graff Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

November 03, 2025

Sales man was great and explained every thing to me that I didn't understand.l Very nice. More

by babybeanni1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Saunders, Steve Brown, Jeff Bronson
Report | Print
Nov 03, 2025 -

Graff Chevrolet responded

Thank you for choosing Graff Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 01, 2025

Sloppy oil change Oil was drained and drip onto the frame. And then when I got home, it was dripping in my driveway. Also I can smell oil burning from it dripping on motor. More

by Hebe2son
Recommend Dealer
No
Employees Worked With
Oil change was sloppy... Oil dripped on my frame. And I can smell it burning from the engine.
Report | Print
Nov 03, 2025 -

Graff Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please contact our Service Manager, Schuyler Wendt directly at (989) 288-1137 to address your concerns.

November 01, 2025

The staff was very helpful and supportive. They were knowledgeable about what the problems were that was effecting my car. More

by HAPP33
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson, Kayle Wilson
Report | Print
Nov 01, 2025 -

Graff Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 31, 2025

Jason my sales guy is the absolute best He helped me to purchase my dream vehicle and didn't push me into buying something I didn't want More

by RILEMYSTERR
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson, Kayle Wilson
Report | Print
Oct 31, 2025 -

Graff Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 31, 2025

Recently had an oil change there and service was great. They came and picked up my car and brought it back to me at work. The man who picked up and dropped off the car was friendly. More

by friesvetclinic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Lyle, Justine Beltz
Report | Print
Oct 31, 2025 -

Graff Chevrolet responded

Thanks for sharing your thoughts about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

October 30, 2025

An easy transaction with no drama Salesman Benn was professional, no nonsense, meet our expectations More

by arborealmushrooms
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson, Kayle Wilson
Report | Print
Oct 30, 2025 -

Graff Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2025

Best experience I've ever had. Brad Benn went above and beyond. Excellent sales and service. More

by insomniacmi
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson, Kayle Wilson
Report | Print
Oct 30, 2025 -

Graff Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Graff Chevrolet.

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