170 Reviews of Graff Chevrolet - Service Center
Amazing customer service and works always performed in a timely manner and with good communication thru the process . Graff durand has earned my family's business for the future timely manner and with good communication thru the process . Graff durand has earned my family's business for the future More
Service Team always does an excellent job. Friendly, communicates well and always goes above and beyond. Wouldn’t go anywhere else. If you haven’t tried Graff Durand you don’t know what yo Friendly, communicates well and always goes above and beyond. Wouldn’t go anywhere else. If you haven’t tried Graff Durand you don’t know what your missing. More
My experience with my oil change was very good but, afterward I went and looked at the used cars. I was there about 15-20 minutes and not one sales person came to assist me. I went back 2 days later wi afterward I went and looked at the used cars. I was there about 15-20 minutes and not one sales person came to assist me. I went back 2 days later with my brother, again at least 20 minutes, opening the 3 cars I was looking at and no sales person came out. Unfortunately for Graff I went to Young's in Owosso and purchased an Equinox. More
We're not from the area and my son broke down on our way up north. I could not find a local towing company available and didn't know what to do. After picking up my son I drove to Graff. Kayle Wilson contac up north. I could not find a local towing company available and didn't know what to do. After picking up my son I drove to Graff. Kayle Wilson contacted Bowden Body Shop to have the truck towed to the dealership. They figured out the issue, and got us back on the road with a reasonable price. I truly felt God was watching over us that day. We normally go I-75 and for some reason we were re-routed that day. We're very thankful for all the help and kindness we were shown. Thank you!!! More
They are quick with inspection ,diagnosis and repair. I've always been very happy with quality of the work done and felt pricing was very fair I've always been very happy with quality of the work done and felt pricing was very fair More
I was very impressed as the service department was able to get me in and out with in a couple of hours. They were also able to diagnose the issue where Champion had no idea what was wrong. Good job! to get me in and out with in a couple of hours. They were also able to diagnose the issue where Champion had no idea what was wrong. Good job! More
Lack of courtesy! Not professional, bordering on rudeness. I can easily go elsewhere and be treated with the respect that any customer deserves. Not professional, bordering on rudeness. I can easily go elsewhere and be treated with the respect that any customer deserves. More
Very great very informative explained everything and helped me though all the paperwork did a great job in picking out the best car for me I love their choices I love my car I will never go anywhere els helped me though all the paperwork did a great job in picking out the best car for me I love their choices I love my car I will never go anywhere else I've bought 3 vehicles from Graff and I'm sure they're will be a 4th but the car they have chosen for me has needed very little maintenance only oil changes and normal monthly maintenance their very caring I feel very happy with their knowledge and experience 👍 More