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Graff Chevrolet - Service Center

Durand, MI

4.8
170 Reviews

170 Reviews of Graff Chevrolet - Service Center

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August 27, 2025

Amazing customer service and works always performed in a timely manner and with good communication thru the process . Graff durand has earned my family's business for the future More

by allgoodaustin2729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Higham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Graff Chevrolet responded

Thanks for sharing about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

August 27, 2025

Service Team always does an excellent job. Friendly, communicates well and always goes above and beyond. Wouldn’t go anywhere else. If you haven’t tried Graff Durand you don’t know what yo More

by bjodett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justine Beltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Graff Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 23, 2025

All great take our car there for oil changes etc. . have sent friends and family there More

by BSTUART0
Recommend Dealer
Yes
Employees Worked With
Steve brown
Aug 23, 2025 -

Graff Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 22, 2025

My experience with my oil change was very good but, afterward I went and looked at the used cars. I was there about 15-20 minutes and not one sales person came to assist me. I went back 2 days later wi More

by Debbie Cross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 22, 2025 -

Graff Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Chevrolet.

August 21, 2025

We're not from the area and my son broke down on our way up north. I could not find a local towing company available and didn't know what to do. After picking up my son I drove to Graff. Kayle Wilson contac More

by angelascott0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Graff Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Graff Chevrolet!

August 19, 2025

Fast, friendly, clean. I like how they paid attention to even the smallest detail. Thank you More

by iamjohncurran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Graff Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 19, 2025

They are quick with inspection ,diagnosis and repair. I've always been very happy with quality of the work done and felt pricing was very fair More

by raspringsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Graff Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Chevrolet.

August 19, 2025

I was very impressed as the service department was able to get me in and out with in a couple of hours. They were also able to diagnose the issue where Champion had no idea what was wrong. Good job! More

by rickk44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Graff Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 19, 2025

Lack of courtesy! Not professional, bordering on rudeness. I can easily go elsewhere and be treated with the respect that any customer deserves. More

by joevet1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Bronson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Graff Chevrolet responded

Joe, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Feel free to contact our service manager, Schuyler Wendt directly at (989) 288-1137.

August 16, 2025

Very great very informative explained everything and helped me though all the paperwork did a great job in picking out the best car for me I love their choices I love my car I will never go anywhere els More

by annieday1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Graff Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Chevrolet.

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