Back

Graff Chevrolet - Service Center

Durand, MI

4.8
148 Reviews

148 Reviews of Graff Chevrolet - Service Center

Sort by
July 11, 2025

This is the second time I have been asked to do this survey. I know it's important to you, but annoying to the customer. Service & all the staff I worked with were polite & terrific. More

by SDEVIC
Recommend Dealer
Yes
Employees Worked With
Justine
Jul 11, 2025 -

Graff Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 10, 2025

I have leased and purchased several vehicles through Josh Knapp and Graff Durand. I can't think of going anywhere else. We are always treated so well and leave very Happy and satisfied. More

by CJMARTIN2009
Recommend Dealer
Yes
Employees Worked With
Josh Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Graff Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 09, 2025

Like buying there but they’re not very motivated Mahler in service is great. Clyde More

by LOUANNCASLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Watt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Wendt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Need mark zyber back
Jul 09, 2025 -

Graff Chevrolet responded

Thanks for sharing about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

July 09, 2025

I’ve always been treated great and I love the small town feel and that’s why I go there More

by patmonaghan5028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Benn
Jul 09, 2025 -

Graff Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 09, 2025

I have been buying my cars from Graff and having all of my work done since the mid 1990s. Good service. More

by scotias3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Higham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Graff Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 09, 2025

Always great, friendly service at a reasonable price. I could go somewhere closer but since I'm happily satisfied here why go anywhere else? More

by SLCreek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure came for oil change...
Jul 09, 2025 -

Graff Chevrolet responded

Thanks for sharing about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

July 05, 2025

They where good at getting me in an working on my vehicle in a timely matter an be polite an friendly also More

by MOWINSKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Graff Chevrolet responded

Thanks for sharing your thoughts about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

July 03, 2025

Graff works hard to get you in for your service and make sure they get your car back to you the same day. More

by davidbauman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Graff Chevrolet responded

David, thanks for sharing your thoughts about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

July 03, 2025

Pleasant to deal with no pressure. Had a big selection of pick ups that I was looking into. More

by DSMEKSULA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Knapp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Graff Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Graff Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

July 03, 2025

I haven't used another dealership in years. Graff Chevrolet in Durand, is number one. More

by SHAWBERG2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Graff Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Graff Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.