Graff Chevrolet - Service Center

oil change fast and efficient. tire change and tire rotation in less then 20 minutes. polite and considerate. would recommend to others. no appointment neede fast and efficient. tire change and tire rotation in less then 20 minutes. polite and considerate. would recommend to others. no appointment needed, no wait time. More

Recall I called and made an appointment and it was taken care of fast. I went into the waiting room had a cup of coffee and before I could get it drank my t I called and made an appointment and it was taken care of fast. I went into the waiting room had a cup of coffee and before I could get it drank my truck was done. More

Great bunch of people to work with Very courtes,very professional. Good bunch of people to work with. Service department really looked the car over well and did show where I needed a n Very courtes,very professional. Good bunch of people to work with. Service department really looked the car over well and did show where I needed a new cabin filter really bad and changed it for me. More

Body shop repair service after a deer hit my car. Outstanding work done by great people. They got me into a courtesy vehicle while repairs were done. The whole experience was less stressful for me. Outstanding work done by great people. They got me into a courtesy vehicle while repairs were done. The whole experience was less stressful for me. More

Service visit Top of the line, appreciate the great service. I always know whenever I come in, for either a new purchase, or a service visit, my experience will be Top of the line, appreciate the great service. I always know whenever I come in, for either a new purchase, or a service visit, my experience will be a great one. More

AWFUL I took my vehicle in for a coolant leak - a common problem in the Sonic caused by a faulty water pump. The coolant reservoir has had to be refilled 3 I took my vehicle in for a coolant leak - a common problem in the Sonic caused by a faulty water pump. The coolant reservoir has had to be refilled 3 times in less than a year. The service manager told me this was NORMAL behavior. He also stated he would not look at the issue unless I paid an 80 dollar diagnostic fee. He also flat out told me the water pump issue wouldn't be covered by the Powertrain warranty. Do yourself a favor and buy elsewhere. The service department here is garbage. I have never had a good service experience when dealing with this dealership. I will never buy from this dealership again, and I will have second thoughts about buying a Chevy in the future. This is unfortunate, because I enjoyed working with Jason here on the sales end of things. Oh well. More