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Graff Chevrolet - Service Center

Durand, MI

4.8
96 Reviews

96 Reviews of Graff Chevrolet - Service Center

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May 22, 2025

Very customer driven and focused. I have been dealing with this dealer for over 15 years and they always resolve my issues in a quick and efficient manner. More

by TERRYLOVELL3055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Great people to work with will definitely come back Great dealership would definitely refer a friend or anyone to buy a car from Graff More

by TPP2171
Recommend Dealer
Yes
Employees Worked With
Josh Knapp
May 22, 2025

Most reasonable dealership in the Area (been to a few). Now I’m a loyal customer for Graff. They are honest and trustworthy! More

by Jennywren2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Graff Chevrolet responded

Jenny, thank you for allowing Graff Durand to earn your business. We appreciate the time you took to leave us the wonderful 5-star review!

May 22, 2025

Always the best service - fast and courteous, blue ribbon customer service. Repeat customers always are the best evidence of a job well done. More

by rocwieja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Knapp
May 22, 2025 -

Graff Chevrolet responded

We’re happy to see that you had a great experience with our dealership! Thanks for the awesome 5-star recommendation! All the best from the team at Graff Durand.

May 22, 2025

Had to have this dealership fix my car after Midas in Flint failed to do so. Very thankful and happy with service provided. More

by andrew.auch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Graff Chevrolet responded

Thanks for the great review, Andrew! We are glad we could get you back on the road quickly! We hope to see you again.

May 22, 2025

I have been doing business with Graff chevy Durand, since 1993, and they are a outstanding dealership in my opinion. If I have service work, oil changes or if we are looking for a newer vehicle, they are More

by TCARR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Higham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

We have had the pleasure of purchasing 3 brand new vehicles from Graff Durand. They always make sure their customers are happy and comfortable throughout the process. More

by KRISTY788
Recommend Dealer
Yes
Employees Worked With
Jason Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

I came in the dealership to get oil change after filter was remove two guys ask me to get out an look at a supposed oil leak which was not it was antifreeze so I told them to finish it paid an went to my More

by Wtp823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle an service manager
January 04, 2018

Quick & efficient. Tech's do not have name tags and did not say their names. No one checked additional fluid levels. I was asked if I would like them to check the vehicl More

by Judson Hunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
? Did not have name tags or say their names.
January 20, 2017

Quick, efficient and friendly. A very good experience. I was cordially greeted and the requested service was completed in a very timely manner. I plan to always use this dealership for my service needs and More

by Skibum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the techs name
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