Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Graff Chrysler Dodge Jeep Ram of Rockford
Rockford, MI
31 Reviews
When shopping for your new Dodge, Jeep, Chrysler, Ram models, you have your pick of our showroom. We can even order your vehicle with your exact specifications at Graff of Rockford. Our dealership keeps a great stock of used cars, trucks, and SUVs in inventory, and we can pull from the other eight Graff dealership locations across Mid-Michigan. We price our vehicles competitively because we want to be your trusted home-town dealer. At Graff of Rockford we are big enough to serve you and small enough to know you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 31 reviews
November 20, 2025
Ross was an absolute pleasure to work with. I feel like Ross truly is in the business to help people and is a very genuine person. Thank you Ross and Graff. I feel like Ross truly is in the business to help people and is a very genuine person. Thank you Ross and Graff. More
by sobrien10
Verified CustomerEmployees Worked With
Ross Todd
November 17, 2025
When I made the appointment I stated I needed new tires so give me a quote. Why wasn't I given the quote prior to the appointment so if I wanted tires they could have been installed that day? I dropped t so give me a quote. Why wasn't I given the quote prior to the appointment so if I wanted tires they could have been installed that day? I dropped the Jeep off in the morning and left it there all day. When I went to pick it up I was told I needed new rear brakes, once again why was I not told of this before I picked up so the new brakes could have been installed that day. Now I did receive a call in the morning telling me my battery was bad and did I want a six hundred dollar replacement ? Really for that kind of money I can buy four Interstate batteries. More
by paddym
Employees Worked With
November 13, 2025
Everyone at Graff is great to work with, the service department is 5 star. They are always keeping you the loop, and go above and beyond. Highly recommended Milo department is 5 star. They are always keeping you the loop, and go above and beyond. Highly recommended Milo More
by mmboyce
Employees Worked With
November 08, 2025
The service technician and the customer service in the service center were very helpful and courteous to me. service center were very helpful and courteous to me. More
by bucky0110
Employees Worked With
November 05, 2025
My service department experience was great. From check in to service technician interaction to check out everything was handled in a professional and friendly manner. From check in to service technician interaction to check out everything was handled in a professional and friendly manner. More
by borowkak
Employees Worked With
Cody Barnhart
October 30, 2025
Fast, friendly , reliable. So great to have just around the corner from my home in Rockford So great to have just around the corner from my home in Rockford More
by johnabrigo7
Employees Worked With
October 24, 2025
They all ways take care of my cars when need work done to them and they go above standers them and they go above standers More
by hunderhill01
Employees Worked With
October 16, 2025
Easy to work with, entire transaction completed quickly, in and out with a new car within 24 hours! Hometown feel, they listen to what you want and present all options, I won't go anywhere else! in and out with a new car within 24 hours! Hometown feel, they listen to what you want and present all options, I won't go anywhere else! More
by kbgowen
Employees Worked With
Caleb Keely
