Graff Ford
Chesterton, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 237 reviews
They scratched my truck in the service department. I didn't notice for a few days, but you can tell that somebody was squeezing to get into the truck on a lift. There's a big scratch by the door proba I didn't notice for a few days, but you can tell that somebody was squeezing to get into the truck on a lift. There's a big scratch by the door probably 4 inches long down the metal. More
It felt very warm and welcomed by everyone, and Steve was particularly caring, understanding and an all-around great guy who tremendously helped me. I will definitely come back. particularly caring, understanding and an all-around great guy who tremendously helped me. I will definitely come back. More
Everyone is very helpful with getting my truck repaired and back on the road. Super friendly and back on the road. Super friendly More
I had a great experience at Grall The salesman was extremely nice as the finance manager Love my car extremely nice as the finance manager Love my car More
The employees I dealt with were helpful, courteous, accommodating and went out of their way for me to be able to purchase my vehicle. accommodating and went out of their way for me to be able to purchase my vehicle. More
I was told that my vehicle had been repaired and I arrived for pickup and it had not been worked on. The vehicle was misdiagnosed and I was without my truck for two weeks. When I called and spoke some arrived for pickup and it had not been worked on. The vehicle was misdiagnosed and I was without my truck for two weeks. When I called and spoke someone I was told that I would get a call back, which did not happen several times. Seemed like I was being avoided because my situation was being mishandled More
Best experience I’ve had. Very courteous sales folks and just an awesome environment to our has a vehicle. Thank You Very courteous sales folks and just an awesome environment to our has a vehicle. Thank You More
Had to take my truck in twice due to wrong part being ordered. The work is still not complete and will have to take back again.... this repair started a few weeks ago. ordered. The work is still not complete and will have to take back again.... this repair started a few weeks ago. More
I did drop my vehicle on Monday with mechanical issues and it was ready for pickup next day and it was ready for pickup next day More
I felt customer service in the repair shop was great but I didn’t get a call back for recall repair. I’m not sure if we are still waiting on the part after a few months. I didn’t get a call back for recall repair. I’m not sure if we are still waiting on the part after a few months. More



