Graff Ford
Chesterton, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 316 reviews
Dealership was super easy to work with. Got me in a nice car the same day. Great people. Will definitely return. Got me in a nice car the same day. Great people. Will definitely return. More
Working with Tony was great took his time and answered all of our questions. Everyone was great! I will definitely be back to purchase my next car from them! all of our questions. Everyone was great! I will definitely be back to purchase my next car from them! More
I bought a used vehicle, I’ve had a HORRIBLE experience with AWFUL customer service. After test driving a few SUVs, I test drove the one I ended up buying. It was the only one running when they brought it with AWFUL customer service. After test driving a few SUVs, I test drove the one I ended up buying. It was the only one running when they brought it up. Turns out EACH AND EVERY time you start the vehicle, an emergency braking warning light comes on & you have to PHYSICALLY go in & turn the front emergency brake system every time. So I take the vehicle in after making an APPOINTMENT for 7:30am, my vehicle wasn’t TOUCHED yesterday, the guy said maybe today. I have no loaner, no way to do anything, I bought a vehicle so I had one & I don’t. Worst. Customer. Service. Ever! More
Sierra Jimenez answered my calls. In addition, followed up when needed. Austin Wilson was aware that this was the first time we purchased out of state. He was patient and understandin In addition, followed up when needed. Austin Wilson was aware that this was the first time we purchased out of state. He was patient and understanding. More
My experience is with the dealership and service department have always been wonderful! However, the incessant pestering for a review is grating on my last nerve. I have been a customer of that spec department have always been wonderful! However, the incessant pestering for a review is grating on my last nerve. I have been a customer of that specific Ford location for decades. I feel my return business should be all the review that you need. More
Sierra follows up and assists in obtaining the information I am looking for. Once the car is transported to us I will complete the survey that was sent to me information I am looking for. Once the car is transported to us I will complete the survey that was sent to me More


