Graff Ford
Chesterton, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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After coming in and scheduling an oil change. Was told I was not scheduled by the person who scheduled it. Vehicle was left with dirt/grease on it from technician. It took over a hour and a half Was told I was not scheduled by the person who scheduled it. Vehicle was left with dirt/grease on it from technician. It took over a hour and a half for a scheduled oil change. More
The labor cost were excessive; especially the $186 for the diagnostic which I had already done with the same results and it literally took 10 minutes. If the bill had been $186 less I’d be fine with since the diagnostic which I had already done with the same results and it literally took 10 minutes. If the bill had been $186 less I’d be fine with since I expect to pay somewhat more at a dealership; but not double what it would cost at a regular shop. More
My sales consultant at Graff talked with us, by which he means he both talked TO us and also LISTENED. He then got to work and searched for what lined up with exactly what we were looking for. No pressure means he both talked TO us and also LISTENED. He then got to work and searched for what lined up with exactly what we were looking for. No pressure, just hustle to get what we wanted. More
I completely trust this service department, Fox being the person I know will tell me the truth and have my best interests in mind. I travel a lot and don’t know much about cars and could easily be take the person I know will tell me the truth and have my best interests in mind. I travel a lot and don’t know much about cars and could easily be taken advantage of. Having the confidence I do with Graff makes everything so much better! The customer service is AMAZING, but the assurance and trust that I know you will take care of me is top. More



