Graff Ford
Chesterton, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews By Type
Showing 296 reviews
I had a discount with my ford points that I told them I wanted to use but they still charged me full price I paid it and did not want to cause a problem. And they show on my receipt that they checked the c wanted to use but they still charged me full price I paid it and did not want to cause a problem. And they show on my receipt that they checked the cabin air filter but that could not have happened I changed it when I returned home it was very worn out . More
Had a very bad experience when I got my oils change recently. I reached out to the service manager who made it clear he’d call back have had yet to reach out. Wont ever use Graff again nor recommend recently. I reached out to the service manager who made it clear he’d call back have had yet to reach out. Wont ever use Graff again nor recommend More
I would highly recommend anyone looking into buying a vehicle to go and ask for Harry! Definitely was a pleasure to do business with him and the Graff team. vehicle to go and ask for Harry! Definitely was a pleasure to do business with him and the Graff team. More
Easy, efficient, and personal. They provided phenomenal customer service. The management was top notch. I highly recommend Graff Ford and Harry!! They provided phenomenal customer service. The management was top notch. I highly recommend Graff Ford and Harry!! More
Great service friendly, quick and thorough the pick up/ drop off service is a nice addition to service drop off service is a nice addition to service More
My initial phone interaction was a bit back and forth with the automated system and line transfer problems. My attempt to schedule a recall service and a tire install seemed to be an inconvenience to the with the automated system and line transfer problems. My attempt to schedule a recall service and a tire install seemed to be an inconvenience to the gentleman I was speaking with. However, at the point of service y'all knocked it out of the park and redeemed yourselves with all staff being friendly, informative, and attentive. Another thing of note, there was some minor scuffing on my driver dash above the steering wheel, as if something rough like a dirty clipboard, shop rag, or glove, was placed there and then slid or was pulled off. Do mention to staff to be mindful of such things. Thursday cheers! More


