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Graff Toyota
Burns Harbor, IN
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 378 reviews
June 04, 2026
Awesome. All are kind and helpful and quick to help and whoever 'Bobos' last name of mechanic is - i am grateful he can provide such quick service when I have All are kind and helpful and quick to help and whoever 'Bobos' last name of mechanic is - i am grateful he can provide such quick service when I have to take off work to go there More
by aliciacaldanaro
Verified Customer
June 02, 2026
Very pleasant very nice very kindly The experience I experience was totally excellence. It's nothing more than I could want from from a dealership. Excellent service. experience was totally excellence. It's nothing more than I could want from from a dealership. Excellent service. More
by PASTORDG0
Employees Worked With
Ciara
June 02, 2026
Excellent, very informative very professional Kant, I'm at work Outstanding services is the new gaff. Toyota have took the places the formal impressive, very well pleased. at work Outstanding services is the new gaff. Toyota have took the places the formal impressive, very well pleased. More
by PASTORDG0
Employees Worked With
You're a kind lady. I can't figure her name.
May 30, 2026
I felt like the service was very professional in the way he answered my questions and took care of me. I felt like it was done in a timely manner. the waiting room was nice and clean and had some good snack he answered my questions and took care of me. I felt like it was done in a timely manner. the waiting room was nice and clean and had some good snacks and coffee for the customers while waiting. Overall, I had a great experience thank you Graff Toyota. More
by Darrellcrots
Employees Worked With
5
May 30, 2026
Oil change was fine. I waited at dealer. Was told to expect text when service was done. My phone did not receive the text, but they had time stamp to when text was sent. I waited at dealer. Was told to expect text when service was done. My phone did not receive the text, but they had time stamp to when text was sent. Partially my fault for waiting 2.5 hr to go & ask. Was used to old owner, Bosiak, & their routine. First time at Graff. In future will not depend on text, in person instead. More
by larry-3838
May 26, 2026
It was ok. I felt once they knew we had the title in hand for our trade the offer went way down. We were not given a fair price for our trade. All John was inte I felt once they knew we had the title in hand for our trade the offer went way down. We were not given a fair price for our trade. All John was interested in was selling us the ceramic package. A final cost for everything was not discussed until the very last thing! More
by truck2016
Employees Worked With
John
