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Graff Toyota

Burns Harbor, IN

4.3
414 Reviews
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244 Melton Rd

Burns Harbor, IN

46304

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Showing 414 reviews

July 06, 2026

Exelente Exelente atención por el señor Juan y su equipo Exelente atención por el señor Juan y su equipo muy buen trato y trabajan muy bien muchas felicitaciones More

by Luis_y
Recommend Dealer
Yes
Employees Worked With
Juan
July 06, 2026

I had 2 cars in within a week of each other and the first visit took 1 hour and 40 minutes and the 2nd visit was 1 hour and 20 minutes. Unacceptable amount of time for a oil change, tire rotation, and an ins More

by rlgawat
Recommend Dealer
No
July 03, 2026

Talia was great. Sales department does not clearly list incentives and takes them away, even decreases trade in value is you are offered 0 percent financing. More

by Lfeket00
Recommend Dealer
Yes
Employees Worked With
Talia
July 02, 2026

Graff service , as the new owners, are ? ? percent better than the bozo's who took over Lakeshore Toyota. I loved them. Now I think I'll keep coming back to Graff - thanks to Neil More

by barbmaul
Recommend Dealer
Yes
Employees Worked With
Neil
July 01, 2026

I was running late for my appointment, but the service department was completely accommodating in getting me in. I really appreciate their support. The service was completed promptly, even with the instal More

by standardmotor59
Recommend Dealer
Yes
Employees Worked With
Juan Pena
July 01, 2026

Extremely long wait for oil change! 2 hours. Bosak service was much better before Graff More

by GYMDAD317
Recommend Dealer
No
Employees Worked With
Service desk
July 01, 2026

first of all, they sold me a vehicle and the electronics on the dashboard were not fully functional. The horn didn't work the 12 V plug-in outlet short circuit the whole car I brought the car in. They did c More

by awilliams31213121
Recommend Dealer
No
Employees Worked With
Tristan, Matt, Wesley and Juan in services
July 01, 2026

JUST TOOK TOOOOO LONG FOR OIL CHANGE TOOK WAY TOO LONG FOR OIL CHANGE. TWO HRS IS RIDICULOUS More

by LMATTHEWS4951
Recommend Dealer
Yes
June 30, 2026

Friendly and nice people to work with. To the point and professional, very easy to deal with. Answered all my questions and explained everything about the purchase with no surprises. Ke More

by tlz68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Ramirez, Troy Ritsema
June 30, 2026

Good job and very good price for oil change and front wipers. Would like to bring in my 2020 Toyota Camry if I can get same price. Have someone call me 219-678-4076 More

by Mike Roman
Recommend Dealer
Yes
Employees Worked With
David Sobczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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