Grainger Nissan

Presented 2010 Nissan Frontier Pro-4X to Nissan Grainger, 1550 Chatham Parkway, Garden City Ga 31408 on 05/29/2025 with check engine light and vehicle stuttering on acceleration. Recieved the attached quote 1550 Chatham Parkway, Garden City Ga 31408 on 05/29/2025 with check engine light and vehicle stuttering on acceleration. Recieved the attached quote with the reason stated being the catalytic converter needed to be replaced. Paid $6921.42 after repairs. Vehicle was picked up and en route to residence (approx 30 miles). After approx 20 miles check engine light starts to flash and vehicle shakes violently. Pulled vehicle into parking lot and called for another tow to closer garage. After evaluation at Johnson Automotive ( 1398 GA Highway 21 S, Springfield, GA 31329) was told by technician that symptoms described would not be caused by a catalytic converter but by some other problem. Johnson automotive diagnosed vehicle with oil in cylinders and engine needed to be replaced or rebuilt. I believe I was sold parts and repairs that were not necessary and Graingers failure to properly evaluate my vehicle led to more damage than the truck was presented to them with. These people will screw you and laugh. More

I have a 2022 Altima now this is my 2nd car I've purchased from them I even referee my daughter who bought a new car but I wouldn't recommend them nor will I buy another car from Grainger Nissan in purchased from them I even referee my daughter who bought a new car but I wouldn't recommend them nor will I buy another car from Grainger Nissan in Savannah,Ga. I been having a constant recurring problem with my audio system recently it blacked out eventually its not going to come back on. I've been to the dealership 3 times trying to resolve the issue I got a call from Kayla one of the service techs who was very rude when I asked her a question about the issue she spoke to me as if I was making the problem up. My salesperson George Futch has been very helpful I told him about the issue and he witnessed the problem. It's been months that I've been dealing with this and still is. I will never purchase another car from them! More

Very prompt with their service, friendly and very knowledgeable about the vehicles they service. Great place knowledgeable about the vehicles they service. Great place More

I had a problem with my car and went straight to Grainger without an appointment. They had to run diagnostics to find out what was wrong. CJ kept in contact with me and let me know what was happening. He without an appointment. They had to run diagnostics to find out what was wrong. CJ kept in contact with me and let me know what was happening. He couldn't promise my car back to me the same day, but I ended up getting it back the end of that day. More

I had a satisfactory experience for my first visit to Grainger Nissan vehicle service and will return in the future. Grainger Nissan vehicle service and will return in the future. More

What an excellent experience getting my car serviced at Grainger Nissan. The reps were friendly and knowledgeable . My car was completed before the time expected. Great service! Grainger Nissan. The reps were friendly and knowledgeable . My car was completed before the time expected. Great service! More

WONDERFUL SERVICE! ! FRIENDLY STAFF AND GREAT PRICES. COMMUNICATION WAS WONDERFUL AND VERY INFORMATIVE. KAYLA WAS GREAT ! FRIENDLY STAFF AND GREAT PRICES. COMMUNICATION WAS WONDERFUL AND VERY INFORMATIVE. KAYLA WAS GREAT More

From the time I drive in to the service area, they can't do enough to take care of my vehicle and make me comfortable while I'm waiting. do enough to take care of my vehicle and make me comfortable while I'm waiting. More

Employees are always nice and service is usually fairly quick. The waiting area always has good snacks. quick. The waiting area always has good snacks. More

Kayla was a pleasure to work with at check in and check out. And the vehicle was repaired properly. out. And the vehicle was repaired properly. More