Back

Granbury Kia

Granbury, TX

4.1
159 Reviews
At Granbury Kia, we know you think a lot about where to take your car when it needs a checkup or repair. Bring it by the Granbury Kia Service Department to be sure you are giving your car the best care possible. Our expertly trained service staff are experienced in knowing how to properly service any vehicle. The Granbury Kia Service Department will always take the necessary measures to make sure your car makes it back on the road safely. At Granbury Kia we know you care about what goes into your Kia. We have a service department filled with knowledgeable mechanics who will make sure everything is secure and masterly treated so you can be certain you'll drive away satisfied. The Granbury Kia Service Department will make sure you are back on the road in a safe vehicle running smoothly, and at an affordable price.
Contact Dealership

4301 East US Hwy 377

Granbury, TX

76049

Directions

By Type

Showing 159 reviews

January 13, 2012

I really enjoyed the customer service. They worked really hard to get the best deal for both me and them. I made it very clear at the beginning that I did not want to be taken to the cleaners and I d More

by dandrews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Ferris and Michael Garr, Michael Garr
Jan 16, 2012 -

Granbury Kia responded

We are thrilled to hear that you enjoyed our customer service! One of the main goals we have here at Van Griffith Kia is for every guest to leave with 100% satisfaction and we are pleased to know we met that goal with you. It is truly flattering that you have noticed our hard work. If you have any questions with your vehicle please let us know and we'd be happy to help. Be sure to check us out on Facebook and Twitter for specials. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

January 05, 2012

This being my first new car purchase, I cannot base this review on previous experiences. So I tried to do as much research as possible in advance. I chose Van Griffith Kia because I had read so many custome More

by Ducky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Garr, Dawn Law, Jim Dollins, Michael Garr, Jim Dollins
Jan 05, 2012 -

Granbury Kia responded

Congratulations on getting your first new car! It's great to hear that we could be of assistance to you during this exciting time. We understand that buying your first car can be overwhelming and so we aim to provide the most comfortable and stress-free purchasing environment. We truly appreciate your kind words and we look forward to seeing you in the future! Don't forget to like us on Facebook and Twitter to see our exclusive monthly offers. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

Feb 22, 2014 -

Ducky1 responded

Follow-up to my original review...First off, I am still very much in love with my little Soul! I am also proud to say that I still believe that I chose the right dealership. While all relationships have the occasional bump in the road at times, it is the long term that proves the depth of the commitment. I found that the fine folks at Van Griffith Kia ARE committed to their word...voice a concern, and they will do their best to make things right...make a suggestion, and they listen! I am happy to have my faith in good customer service restored, once again. Keep up the good work folks!!! Blessings to you all

December 20, 2011

We have purchased 5 Kia's from Micheal in the past 6 years .Micheal is very Knowledgeable on the vechiles we have bought. We would highly recommend him to all our friends and strangers. To us he has bee More

by jaramchg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garr, Michael Garr
Dec 21, 2011 -

Granbury Kia responded

We would like to extend our gratitude to you for being a loyal customer to Van Griffith Kia. Michael and the rest of the staff work hard to make sure every guest is fully satisfied and we are thrilled to hear of your experiences. Michael will be touched to hear your kind words. Please let us know if you have any questions or concerns and we look forward to seeing you again! Remember to check us out on Twitter and Facebook for exclusive specials. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

December 17, 2011

I have bought 2 vehicles from Eddy at this dealership and literally love them both. I cannot stress how wonderful my experience has been in both the sales and service departments and how friendly everyone i More

by claudiagomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Patterson, Eddy Patterson
Dec 19, 2011 -

Granbury Kia responded

Thank you for your continued loyalty and for taking the time to write this review. We are completely committed to providing a comfortable and stress-free environment for our guests and are more than pleased to hear of your experience. Congratulations on your vehicles and thank you for choosing Van Griffith Kia. Be sure to to check us out on Twitter and Facebook for exclusive specials. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

Dec 21, 2011 -

Granbury Kia responded

We would like to extend our most sincere gratitude to you for being a loyal customer to Van Griffith Kia! Michael and the rest of the staff work hard to make sure all our guests are completely satisfied and we're thrilled to hear of your experience with us. Please feel free to contact us if you have any questions or concerns and we look forward to seeing you again! Remember to check us out on Twitter and Facebook for exclusive specials. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

December 08, 2011

Vernon called to check that all was going ok with our Sorento. I asked about my blue tooth connection that no longer worked. He walked me through it saving me a trip to the dealership which was great s More

by kkoonsman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vernon Knapp
Dec 08, 2011 -

Granbury Kia responded

Thank you for sharing your experience with us. Customer satisfaction is one of our top priorities here at Van Griffith Kia, and it is encouraging to hear that you found this value in us. Please don't hesitate to contact us if you need help with anything else. Don't forget to follow us on Twitter and Facebook to take a look at our exclusive offers. Twitter: https://twitter.com/#!/VanGriffithKia Facebook: https://www.facebook.com/pages/Van-Griffith-KIA/144522188943052 Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

December 07, 2011

We have already bought one vehicle from this dealership. In purchasing this one, all of our questions were properly answered. We felt no pressure in buying. More

by jimkirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garr, Michael Garr
Dec 07, 2011 -

Granbury Kia responded

Thank you for letting us know how we're doing. We aim to provide a simple, no-pressure experience and we are happy that you saw this value in us. Please let us know if we can help you with anything else. Thanks again for choosing Van Griffith Kia! Follow us on Twitter and Facebook to see our current specials. Twitter: https://twitter.com/#!/VanGriffithKia Facebook: https://www.facebook.com/pages/Van-Griffith-KIA/144522188943052 Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

December 03, 2011

We just dropped in to the dealership to look at a car. Friendly, competent staff meet us and we decided to trade in our 2008 Ford Fusion for a 2011 Kia Soul. Good deal for us! Thanks for your service an More

by cwhitesell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Knapp
Dec 05, 2011 -

Granbury Kia responded

Congratulations on your Kia Soul! Thank you for taking the time to write this great review. It is always encouraging to hear back from our happy customers. If there is anything else we can help you with, please don't hesitate to contact us. Remember to follow us on Twitter and Facebook to be eligible for our exclusive special offers. Twitter: https://twitter.com/#!/VanGriffithKia Facebook: https://www.facebook.com/pages/Van-Griffith-KIA/144522188943052 Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

December 02, 2011

Overall (Sales and Finance) were very helpful and I felt like did everything in there power to get me in the car that I wanted. More

by kymber74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Knapp
Dec 02, 2011 -

Granbury Kia responded

We'd like to thank you for taking the time to tell us about your experience with us. We are truly dedicated to our customers and aim for 100% satisfaction with all of them. It is a pleasure hearing your positive feedback and we hope to see you again in the future! Don't forget to follow us on Twitter and Facebook to see our current special offers. Twitter: https://twitter.com/#!/VanGriffithKia Facebook: https://www.facebook.com/pages/Van-Griffith-KIA/144522188943052 Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

November 30, 2011

I always feel welcome. They all greet me very friendly. Open doors for you. They sell one of the best brands going. I trust them to give me the best deal possibly. More

by jimrothrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay Simons
Nov 30, 2011 -

Granbury Kia responded

Your kind words really mean a lot to us here at Van Griffith Kia. We appreciate you extending your gratitude to our staff, they will be thrilled to know you've had pleasant experiences with us. Honesty, trustworthiness, and friendliness are just a few of the many standards we have with our customers. Don't hesitate to contact us if we can help you with anything else. Remember to follow us on Twitter and Facebook to see our current special offers. Twitter: https://twitter.com/#!/VanGriffithKia Facebook: https://www.facebook.com/pages/Van-Griffith-KIA/144522188943052 Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

November 30, 2011

He was very good at telling me about my new car. He helped me understand all of the new features. Very easy to talk to. Answered all my questions. I was very plesed with everybody in the sales room. More

by Roseanna Sharp
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John,Brad,Vernon
Nov 30, 2011 -

Granbury Kia responded

Roseanna, We sincerely appreciate you taking the time to let us know how we are doing. Thank you for your kind words about our staff. Brad and Vernon will be thrilled to know you had such a pleasant experience with us. Thank you for choosing Van Griffith Kia and please let us know if we can help you with anything else. Don't forget to follow us on Twitter and Facebook to be eligible for our special offers. Twitter: https://twitter.com/#!/VanGriffithKia Facebook: https://www.facebook.com/pages/Van-Griffith-KIA/144522188943052 Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

...
15