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Grand Blanc Mitsubishi

Grand Blanc, MI

Overview
Reviews
Vehicles
3.5
44 Reviews
Call Dealership (810) 579-2030

5470 Ali Dr

Grand Blanc, MI

48439

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Showing 44 reviews

June 23, 2026

Bought a 2018 toyota rava4 from grand blanc Mitsubishi mar 18 2026 2 weeks later took the car in for inspection needed fromt brakes and. Rotors june4 the transmission i will never buy More

by Steelernation1126
Recommend Dealer
No
Employees Worked With
I can remember his name
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Jun 23, 2026 -

Grand Blanc Mitsubishi responded

Thank you for your feedback. We are sorry to hear about the issues you have experienced with your RAV4. When the vehicle was purchased, it was sold as-is and the appropriate documentation acknowledging the as-is purchase was reviewed and signed at the time of sale. As with any pre-owned vehicle, especially one that is several years old, components such as brakes and rotors can require maintenance after purchase depending on driving habits and vehicle condition. We understand how frustrating unexpected repairs can be and regret that you are disappointed with your experience. While an as-is vehicle does not include coverage for future repairs, we would welcome the opportunity to discuss your concerns further. Please feel free to contact our general manager directly at (810) 579-2030. Thank you for your business, and we wish you the best moving forward.

June 14, 2026

Very knowledgeable, clear communicator, patient and answered all of my many questions! I worked with Ed Samples at this dealership for a car purchase and I highly recommend him! He took time to explain More

by Dragonfli67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Samples
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Jun 17, 2026 -

Grand Blanc Mitsubishi responded

Thank you for the fantastic review! We are thrilled to hear that Ed Samples provided such exceptional service during your car purchase. We pride ourselves on our knowledgeable and patient staff, and we are so glad to hear that we met your expectations. Enjoy your new car and thank you for choosing Grand Blanc Mitsubishi!

December 31, 2025

Was directed to the dealership through CarGurus, set up the time, shared the VIN, pictures of the vehicle to confirm they understood the condition and vehicle history before I drove an hour away from home. More

by 2020 Silverado Diesel
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Kevin
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Dec 31, 2025 -

Grand Blanc Mitsubishi responded

Thank you for taking the time to share your experience. We understand how frustrating it can be when an appraisal outcome differs from an initial online estimate, especially after traveling to our dealership. Online trade estimates are preliminary and subject to in-person inspection to verify condition, history, and market factors. That said, we regret that the process took longer than expected and appreciate your feedback, as it helps us improve communication and efficiency. We would welcome the opportunity to discuss this further and address your concerns directly. You can reach our customer relations manager or general manager at (810) 579-2030.

November 11, 2025

I purchased a Cadillac Escalate from this company. The same day I got and drove it home I was having problems with the brakes,although they said they did a They they did 172 point inspection. I called More

by Cardealmr
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff salesperson
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Nov 12, 2025 -

Grand Blanc Mitsubishi responded

Thank you for sharing your feedback. We are sorry to hear about your frustrations regarding the brake repair on your Escalade. After reviewing our records, we were unable to locate a recent sale of an Escalade that matches the details provided. If this vehicle was purchased some time ago or from another dealership, we would still be happy to review any service documentation to see how we can assist. Regarding the brake repair cost, larger luxury SUVs such as the Escalade often require more expensive brake components, and a repair cost of around $1000 is considered within the normal range for this type of vehicle. However, we understand that any unexpected expense can be disappointing. We would appreciate the opportunity to speak with you directly so we can better understand your situation and see if there is anything more we can do to help. Please contact our general manager at 810-579-2030 or email us at ahoffman@lascograndblanc.com

Nov 12, 2025 -

Cardealmr responded

Thank you for responding, although no one responded to my complaint through BBB. If you had checked tour records more carefully you would have found that the purchase was on January 4,2025 which was this year. You said that you do 172 inspection. There is no way that could of happen due to extensive damage there was to the brake system. Plus the response I got when when I initially contact your dealership when the issue first came up was a car wash. Now I'm dealing with a heating issue. Very disappointed in your service will not recommend your dealership to anyone.

Nov 12, 2025 -

Grand Blanc Mitsubishi responded

Thank you for your continued feedback. After a deeper history search, we can see where you purchased the vehicle almost a year ago. While your vehicle did undergo a thorough multi-point inspection prior to the sale, items such as brakes are considered normal wear-and-tear components that can require replacement within a year depending on driving habits and conditions. We are sorry to hear you're now experiencing a heating concern - we'd be happy to schedule a diagnostic appointment to assess that issue and determine the best next steps. Please feel free to reach out to our service team directly at 810-579-2030, and we'll do our best to assist you promptly. Thank you again for bringing this to our attention. Best Regards, Grand Blanc Mitsubishi

Nov 12, 2025 -

Cardealmr responded

I know what you are talking about . I gave you the date of the purchase and the sales person's name is Jeff. If this is your idea of addressing my issue it is not working or maybe you are trying to may yourself look good. Either way it is not working. This is a insult to my intelligence. I am seeking out other resource through the state and federal government so that this can be address correctly.

Nov 13, 2025 -

Grand Blanc Mitsubishi responded

Thank you for your response. We'd like to ensure your concerns are handled accurately and directly, rather than through continued messages. Please contact our general manager at (810) 579-2030 so we can discuss this matter personally and work toward a resolution.

Nov 13, 2025 -

Cardealmr responded

I will contact your general manager by noon tomorrow (11/14/25). I hope this a real effort to come to productive resolution.

November 06, 2025

This is our second car purchase with this dealer. Staff is friendly and professional.will refer to family and friends More

by fergusonrosie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Nov 12, 2025 -

Grand Blanc Mitsubishi responded

Thank you for trusting us with your second car purchase! Our team takes pride in providing top-notch service and we greatly appreciate your recommendation to your family and friends. Drive safely!

October 31, 2025

The vehicle I bought is a lemon and they will not fix it took it back k to them. Mutable times. More

by amandaelka83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff
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Nov 15, 2025 -

Grand Blanc Mitsubishi responded

We apologize for your negative experience. Please reach out to us directly so we can address the issue and find a solution. We value your satisfaction and want to ensure your vehicle is functioning properly. Thank you.

July 04, 2025

Service department has been phenomenal. Jake has been great as a service advisor and definitely deserves a raise for going above and beyond. Always my go to dealer. I've been coming here More

by Lynne_70
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake
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May 27, 2025

I had a great experience with Grand Blanc Mitsubishi! From start to finish, the staff was professional, friendly, and knowledgeable. They took the time to answer all my questions without making me feel r More

by Jarredlange012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
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March 12, 2025

Amazing Experience and service. Everyone is very friendly and knowledgeable about the products. Will recommend everyone to come here! More

by Browndepot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie
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Oct 17, 2025 -

Grand Blanc Mitsubishi responded

Thank you so much for your kind words! We pride ourselves on providing exceptional service and knowledgeable staff. It means a lot to us that you had such a great experience. Thank you for recommending us to others!

December 11, 2024

This dealer really seams to care about all the people that walk through thier doors. They are kind and make it a welcoming experience every time. More

by Voakes0622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor, Mitch, Bree and Rob
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