
Grand Blanc Motorcars
Grand Blanc, MI

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New Car purchase I have recently purchased my new 2016 Prius which is my third car from this dealer. Each and every experience has been completely stress free and ver I have recently purchased my new 2016 Prius which is my third car from this dealer. Each and every experience has been completely stress free and very pleasant. My recent purchase with sales consultant Phil Preville was nothing short of Perfect ! I met him in 2015 when I was first thinking of buying the new Prius but I wanted a 2016 and was in no hurray. I told him to keep in touch with me when Toyota was offering the 0 interest financing. So he did just that several times from mid 15 to now advising me what was available and simply to tell me that he has not forgotten about me. Then I got his call to tell me the 0 interest for 48 months was now available. So we made an appointment to test drive the Prius and his knowledge of all the bells and whistles that this computer like car could do amazed me, it's like he built the car. He explained everything about the car, all it's warranties and simply told me to call him any time with any questions I may have. Phil is just a regular guy that you can talk to like a friend and he will help you in every way possible. So needless to say we made the deal and I'm now driving a new Prius knowing that if I have any questions or concerns Phil is just a phone call away to help. it doesn't get any better than that. Just an FYI there customer service dept is just as friendly and just as awesome in there service ! More
Personalized experience is key to costumer satisfaction. Their staff truly want to get to know you and your vehicle. I have always been treated very well and felt they do everything in their scope to accomad Their staff truly want to get to know you and your vehicle. I have always been treated very well and felt they do everything in their scope to accomadate me. More
The best dealer ever. I recently bought a Toyota Camry 2011 from Grand Blanc Toyota. I have been looking for cars over a month and couldn't find the best one way or another I recently bought a Toyota Camry 2011 from Grand Blanc Toyota. I have been looking for cars over a month and couldn't find the best one way or another. But among the dealers I have went to test drive the cars this dealer is the best one. The sales consultant Philip Preville is one of the nicest person I have meet in my life. They're will to help your with the price or anything if you are concern about. I highly recommend Grand Blanc Toyota and Philip Preville. Trust me you won't be disappointed or regret. More
The Best Christmas Gift Ever The service at BMW Grand Blanc was AMAZING. I started searching online off an internal hunch. They made the process so simple, not a lot of paper work The service at BMW Grand Blanc was AMAZING. I started searching online off an internal hunch. They made the process so simple, not a lot of paper work, and an over abundant amount of patience, courtesy, and professionalism. They gave me the exact car that I dreamed of at a great price. I totally recommend them. I have been purchasing cars for over 30 years, and have never received this type of wonderful service. More
Great Experience From the moment we walked into the dealership we were treated with respect. Sales Consultant Dan Myers did a great job of listening to us and then me From the moment we walked into the dealership we were treated with respect. Sales Consultant Dan Myers did a great job of listening to us and then meeting our needs. He has a down-home, low-pressure sales style and other salespersons could learn a great deal from him. We will surely return to Grand Blanc Motors and Dan Myers when our lease expires. More
New car review Thus dealership isaged A#1 in our opinion. The salesman went way beyond to meet our needs. We could not have asked for better customer service and b Thus dealership isaged A#1 in our opinion. The salesman went way beyond to meet our needs. We could not have asked for better customer service and better assistance in getting the best vehicle to meet our needs! Thank you GBMC# You are the greatest# More
Customer is #1 Fantastic customer service. Went above and beyond to locate a vehicle meeting my specifications! Good follow up after my visit and continued with reco Fantastic customer service. Went above and beyond to locate a vehicle meeting my specifications! Good follow up after my visit and continued with recommendations for the right vehicle. Went to this dealership because of the great experience that others have had. More
Service Dept The BMW service portion of the dealership is highly disappointing. They clearly do not have the right people:(1) It is hard to talk to a person as the The BMW service portion of the dealership is highly disappointing. They clearly do not have the right people:(1) It is hard to talk to a person as the service department always goes to voicemail (2) When they found out that my car was under warranty, the next available appointment was 8 days later. (3) When I asked a clarifying question about the wait, the BMW service scheduler was rude. We bought one car here and another one at the Lansing dealership. The lansing dealership is so much friendlier. More
Friendly, efficient and Professional! This past week, I purchased my first Mercedes-Benz at Grand Blanc Motorcars. The car I bought was a pre-owned E350 4Matic. From my initial inqui This past week, I purchased my first Mercedes-Benz at Grand Blanc Motorcars. The car I bought was a pre-owned E350 4Matic. From my initial inquiry, which I made online through GrandBlancMotorcars.com, It was fairy obvious that this was a conscientious group. I entered my contact info and sent my request regarding this vehicle 2 hours after closing and Margaret Martin, their internet sales specialist, responded within minutes. We quickly arranged a test drive and Margaret kept me informed as to the car's readiness as the time drew near. When I arrived at the dealership, I met with Margaret (who greeted me with a smile that made me feel like one of the family) and my salesman, Matt Gerry. Matt was equally friendly and efficient as we got down to business right away. A very reasonably trade-in value for my older Chevy Pick-up was arrived at as well as very reasonable financing. The test drive went very well. The car was in amazing shape and well prepped by the service department. I knew as soon as I got in it that this fine automobile would be mine before I left the building. When I sat down in the financing department, I found out that the interest rate they procured for me was almost a full percentage point lower that I was originally told. The document signing process was relaxed and very pleasant. I absolutely love the car and can't say enough about the people who work at Grand Blanc Motorcars. I will shop there again! Paul Driessche More
"Great Purchase Experience. Wonderful Dealership." My wife and I were shopping for a new (used) car to replace our old worn out one. After many dealership visits and much research we decided it had to My wife and I were shopping for a new (used) car to replace our old worn out one. After many dealership visits and much research we decided it had to be a Toyota Camry. Grand Blanc Motorcars is where we found the car we wanted. Our salesman Dan Myers was wonderful to work with. He was very personable, knowledgeable and attentive to us. He successfully brokered a deal on a car we never thought we could obtain. He took the time to show us around and introduced us to many of the staff. We were extremely impressed with the whole dealership especially the service area. Dan even followed up with a call a few days after our purchase to see how we liked our Camry and invited us to call anytime. We are so thrilled with our Toyota Camry and have received many compliments on our car. They have made us feel that we are a part of the Grand Blanc Toyota family. Thank you Dan Myers and Grand Blanc Motorcars. Dave and Nancy Carroll More