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Grand Blanc Motorcars
Grand Blanc, MI
184 Reviews
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August 02, 2019
Great Service Had tires mounted and balanced on my Tacoma. Service Advisor Peter was great to work with. Technician Zach is definitely worth taking vehicle in for a Had tires mounted and balanced on my Tacoma. Service Advisor Peter was great to work with. Technician Zach is definitely worth taking vehicle in for any service need. More
by Taco17
Employees Worked With
Peter Lindgren Zach Rhodes
Helpful April 25, 2019
Warning to BMW drivers. I received a recall notice for my X3 concerning air bags not deploying in the mail in December 2018 showing the closest dealer was grand blanc. I phon I received a recall notice for my X3 concerning air bags not deploying in the mail in December 2018 showing the closest dealer was grand blanc. I phoned them citing the recall notice and took it in for the scheduled appointment. (January 30, 2019 ) Service said it was a four hour job but I said I would wait for it. After 3 hours I was told they don’t carry the faulty part and it would have to be ordered . February 11 th I checked on the item delivery and was told by the bmw service manager it would be 2 more days. On March 7 I checked again without a reply. On March 28 I checked again, no answer. On April 15 the vehicle was in a collision with severe front end damage. The tear down estimate was over $10,000. Funny thing was the air bag DID NOT DEPLOY. Now, you can deduce your own conclusions about grand Blanc BMW service or driving a car with a recall notice or BMW products in general but I am going to busy checking on all the class action lawsuits against BMW and their dealers. More
by Primitivepete
Employees Worked With
Service manager
March 07, 2019
Very accommodating . I arrived late due to a poor experience with a dealership I visited prior to my appointment with Jamie and was worried I wouldn't have enough time to I arrived late due to a poor experience with a dealership I visited prior to my appointment with Jamie and was worried I wouldn't have enough time to test drive all three vehicles that I wanted to test drive. I called before hand to let them know I was running late and they were very understanding. When I arrived we met and sat for a brief moment to figure out what I was trying to get out of the experience for the day. I explained that the dealer before took up way more time than I imagined and I was worried I wouldn't have enough time to test drive all the vehicles I wanted to with the time I had left for the day. At that point Jamie understood my top priority for the day was just getting in the vehicles and seeing how each one felt driving so I could decide which was best suited for me. She was on her game allowing me to get three vehicles test drove within one hour from arriving. This may sound like the test drive experience was cut short or limited, but it wasn't. This was possible by not having to listen to a sales person try to figure out how much money they could get out of me. She made sure plenty of fuel was in the tank for each test drive to be more than long enough and I can't recall her putting a time limit on them. She gave me the choice of her going with me if I didn't know the area all that well or staying behind and prepping the next vehicle. She stayed behind and every time I came back she was waiting with the keys to the next car ready to go where I was pulling up. We had brief conversations about each vehicle between the drives and she seemed eager to answer any questions I had or get the answers for me if she didn't immediately know them. Unfortunately I didn't end up buying a make and model that Jamie sells, but by far the experience was one of the best I had while dealing with half a dozen dealerships and test driving over a dozen vehicles. If you are interested in any vehicles on the Grand Blanc Motorcars lot definitely call in and setup an appointment with Jamie Willis. I don't think you'll be disappointed by the experience. More
by joe00091
Employees Worked With
Jamie Willis, Margaret Martin.
January 22, 2019
New 2018 4Runner Just picked up my new 2018 4Runner and could not be more pleased with the experience. This is our 11 Toyota from this dealership and from TJ Slivka, Just picked up my new 2018 4Runner and could not be more pleased with the experience. This is our 11 Toyota from this dealership and from TJ Slivka, to Ryan Mccaughna and even Mike in service-exceptional people who pay close attention to detail when it comes to the needs of the customer. If you are looking for an outstanding vechicle with great customer service, Grand Blanc Motorcars is the place to go. More
by GBToyotafan
Employees Worked With
Ryan Mccaughna, TJ Slivka, Mike T. (service)
December 31, 2018
Great sales and service Have been working with his dealership for a decade now. Excellent service and experience. Had a wonderful experience this last week with Dan Myers wh Have been working with his dealership for a decade now. Excellent service and experience. Had a wonderful experience this last week with Dan Myers when we brought our new RAV4. All the sales people are very interested in you and especially Dan Myers who we will always recommend. More
by Bob M
Employees Worked With
Dan Myers
December 21, 2018
My service rep Mike Tenerelli is the best! Mike always goes the extra mile. He listens to what I want taken care of, is efficient in his work and gives me honest answers to my questions. The Mike always goes the extra mile. He listens to what I want taken care of, is efficient in his work and gives me honest answers to my questions. The dealership is fortunate to have him. More
by Tominfenton
Employees Worked With
Mike Tenerelli
December 19, 2018
New MB lease Great experience. We met our sales person Sean White on a walk in to look at vehicles. He gave us several options and deals the initial meeting but Great experience. We met our sales person Sean White on a walk in to look at vehicles. He gave us several options and deals the initial meeting but it was too early for us to lease. With no pressure Sean helped us and let us take time to do what was right for our family. 2 months later I kep in touch with Sean. Right before the holiday he found a great deal on a new Mercedes. He worked around my schedule and I took delivery later that week. Car was beautiful I was even able to bortow a large bow to surprise my wife. We will look to purchase or lease our next car from this dealership. The entire team treated is great and it was a good experience. More
by lavigneandy
Employees Worked With
Sean White
December 11, 2018
Service Appointment Stephanie was courteous, truly put me as a customer 1st. I was truly impressed and would recommend GB MotorCars Sevice to anyone looking for VIP servi Stephanie was courteous, truly put me as a customer 1st. I was truly impressed and would recommend GB MotorCars Sevice to anyone looking for VIP service. My first phone call will be to Stephanie the next time I need to schedule any service for my Mercedes. Thanks! ~Ryan More
by RyanPSage
Employees Worked With
Stephanie Tabor
December 03, 2018
Problem solved I had some issues about getting the remote starter that was promised when I bought my new Prius. Dan Myers went over and above to make it happen. I lo I had some issues about getting the remote starter that was promised when I bought my new Prius. Dan Myers went over and above to make it happen. I love my new Prius and your dealership. Dan is a great guy to work with. More
by catscar2018
Employees Worked With
Dan Myers and Chris Hunt
November 30, 2018
Awesome I had a great experience with my truck at Grand Blanc Motorcars. The service representative was especially kind and professional and very helpful. I h I had a great experience with my truck at Grand Blanc Motorcars. The service representative was especially kind and professional and very helpful. I have purchased many vehicles from this dealership and I am very happy with the dealership and the vehicles I purchased there. I will definitely be doing business with them in the future. More
by Alli
Employees Worked With
Peter. 129878
