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Grand INFINITI of Macon

Macon, GA

3.4
96 Reviews

4763 Riverside Dr

Macon, GA

31210

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Showing 96 reviews

July 19, 2022

Friendly and courteous service. Clean and comfortable waiting area. Work completed in a timely manner. More

by jlh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ritch
Jul 21, 2022 -

Grand INFINITI of Macon responded

Hello there! We're glad to hear that everything was completed to your satisfaction, Jlh! Please let us know if there is ever anything else we can assist you with.

July 14, 2022

Prompt appointment, friendly staff especially James and a salesman named Royelle (sp?) Howell. Battery was replaced efficiently as promised More

by singram525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Royelle
Jul 16, 2022 -

Grand INFINITI of Macon responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 13, 2022

Jonathan Lewis was great! He was very helpful in making sure my vehicle was serviced in a timely manner, and he was very professional. Thank you! More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis
Jul 15, 2022 -

Grand INFINITI of Macon responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Napleton's INFINITI of Macon (478) 787-0008

July 10, 2022

Pleased with all the workers I had contact with. Everyone offered to help me if I needed it. They made me feel like they cared about me and wanted me to be one of their customers. They made me feel More

by warrenfannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember their name except Jon, Danielle Lee
July 10, 2022

It is a really clean facility where you sit and wait while work is preformed on your car,and the work is done in timely manner More

by agreen6062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Jul 12, 2022 -

Grand INFINITI of Macon responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

July 07, 2022

They get me in and out within a reasonable time. Checking my fluids, tires and other things on my car gives me comfort when going out of town. Thanks! More

by Bre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jul 08, 2022 -

Grand INFINITI of Macon responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

July 05, 2022

Time to get oil changed was great. I would definitely go back to this dealership. More

by GirlMell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Jul 06, 2022 -

Grand INFINITI of Macon responded

Hello, thanks for your great review, and for giving our dealership such a positive star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Napleton's INFINITI of Macon (478) 787-0008

June 13, 2022

Need your car serviced? Look no further than Infiniti of Macon. Highly professional, clean facilities. More

by ATLFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jun 14, 2022 -

Grand INFINITI of Macon responded

Hi Atlfan, thank you so much for your positive comments about Napleton?s INFINITI of Macon! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Napleton's INFINITI of Macon (478) 787-0008

June 13, 2022

Delightful folks to deal with . A pleasure all the way. I would certainly be a return customer. More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 15, 2022 -

Grand INFINITI of Macon responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

Jun 15, 2022 -

Satisfied customer responded

You are welcome !

June 09, 2022

Service department was great. I had some questions regarding my vehicle and I was given all the help I needed regarding my problem. More

by JT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isabella
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