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Grand INFINITI of Macon

Macon, GA

Overview
Reviews
Vehicles
3.4
96 Reviews
Call Dealership (478) 787-0008

4763 Riverside Dr

Macon, GA

31210

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Showing 96 reviews

March 13, 2022

Great service department. Honest people, never felt pressured to buy anything extra. Easy to work with More

by GA75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon L
Report | Print
Mar 15, 2022 -

Grand INFINITI of Macon responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

February 26, 2022

Just had my car serviced for the first time. They have excellent customer service and very courteous. They also detailed my car I really wasn’t expecting that. Awesome! More

by lamar.murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Report | Print
Feb 28, 2022 -

Grand INFINITI of Macon responded

Hi Lamar, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 21, 2022

Having bought many cars in my lifetime, I will have to say this was the most pleasurable experience. The sales and credit staff were very professional and helpful. They will be my dealer going forward More

by philiphardynow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Feb 23, 2022 -

Grand INFINITI of Macon responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you, and have a fantastic day! Napleton's INFINITI of Macon (478) 787-0008

January 11, 2022

The service experience was great from begin to the end. I am glad I visited. More

by Awpitts0802@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Report | Print
November 06, 2021

Service was great went an ate breakfast he he said the car shine ready an it was GREAT More

by lulacollins071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Report | Print
October 04, 2021

Jonathan in customer service is always great and professional. I am always meet with a smile and feel that my questions are always answered. More

by ansleyhunt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis
Report | Print
Oct 05, 2021 -

Grand INFINITI of Macon responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

September 26, 2021

Very nice and professional. Explained everything being done thoroughly. Great experience. Contacted me during process several times with updates. More

by Dlanier1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
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Sep 27, 2021 -

Grand INFINITI of Macon responded

Hi Dlanier, thank you so much for your positive comments about Napleton 's INFINITI of Macon! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 26, 2021

Professional, No hassle, and Prompt service! I would recommend to anyone wanting to join the Infiniti family. More

by firstgod22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calla Busby
Report | Print
Sep 28, 2021 -

Grand INFINITI of Macon responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Napleton's INFINITI of Macon (478) 787-0008

September 17, 2021

Great service department Jon and Cheyanne are great to work with! Very friendly, knowledgeable and professional. More

by Lance Gause
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan/Cheyanne
Report | Print
Sep 23, 2021 -

Grand INFINITI of Macon responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 05, 2021

Service rep was very nice and professional. Vehicle service was completed in a timely manner as promised. Always receive great service and I am thankful for the report that is given with each visit. More

by tekk1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Report | Print
Sep 08, 2021 -

Grand INFINITI of Macon responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's INFINITI of Macon as your first choice for all your vehicle needs. We hope to be of service to you again! Take care!

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