Grand Junction Subaru

Sales Rep. Scott Line was are sales rep. and did an excellent job us. He helped my wife find the perfect suv that she wanted and helped us with the price that w Scott Line was are sales rep. and did an excellent job us. He helped my wife find the perfect suv that she wanted and helped us with the price that we wanted. 5 stars for Scot line. More

2nd great experience at Subaru Drove in, was met by Scott and drove out with the car we wanted. No problems. Super happy with our 2nd purchase here! Kathy & Jerry Drove in, was met by Scott and drove out with the car we wanted. No problems. Super happy with our 2nd purchase here! Kathy & Jerry More

Simple, no stress. My initial experience was marginal, very pushing sales person. He spoke rapidly and was intent on selling all the features that didn't interest me. H My initial experience was marginal, very pushing sales person. He spoke rapidly and was intent on selling all the features that didn't interest me. His intentions were good but didn't fit with my personality. My second experience with Sean was fantastic! Very intuitive in his approach with me as the buyer. Not pushy, answered questions when asked and provided details as the experience evolved. Sean is knowledgeable and polite, worked very hard to ensure a positive experience. More

Sales/Lease Experience Lee did an excellent job helping me understand all the wonderful appointments on my new 2016 Outback. Everyone was great. I feel I got an excellent Lee did an excellent job helping me understand all the wonderful appointments on my new 2016 Outback. Everyone was great. I feel I got an excellent value for my money and I look forward to doing business with this dealer in the future. Thank you. More

I love my Subaru! Great experience over all! My sales person Jason was awesome. He even drove down to Montrose to get me on the day of my purchase. Could not have gone Great experience over all! My sales person Jason was awesome. He even drove down to Montrose to get me on the day of my purchase. Could not have gone any smoother. Thanks Grand Junction Subaru! More

Buying a Subaru was simple and fun. Lee Carlson made buying our new Subaru Outback the most simple and fun car buying experience we have ever had. Lee was very patient and thorough. Lee Carlson made buying our new Subaru Outback the most simple and fun car buying experience we have ever had. Lee was very patient and thorough. More

THANKS Thanks to the staff at Grand Junction Subaru for their honesty with me during the sales process. Special thanks to David Isaacks for making the proces Thanks to the staff at Grand Junction Subaru for their honesty with me during the sales process. Special thanks to David Isaacks for making the process simple for me without going back and forth to determine price. Would definitely recommend this dealership ! More

"New Subaru Converts" We purchased a new 2016 Subaru Forrester on April 21, 2016 at the Grand Junction Subaru dealership. The first person we encountered the previous week We purchased a new 2016 Subaru Forrester on April 21, 2016 at the Grand Junction Subaru dealership. The first person we encountered the previous week during our first trip to the dealership was Bert Whittenberg. We noted right away that Bert was not going to be an overbearing or pushy salesman, which immediately drew us to him, so we went back to him for more information and ultimately, the purchase. We proceeded to explain, as potential customers, what our wants, needs and conditions were for a new vehicle. We explained that we had looked at many, many various manufacturers/makes, and models, and were gathering information along the way...we were certain we wanted to go with a Subaru Forrester based on everything we read, and seen, along with other satisfied Subaru owners. Another good point was Bert did not try to sell us on another vehicle model, but instead concentrated on explaining everything he knew about the Forrester, which is exactly what we wanted and needed. We are sure that if there was an interest shown by us for a different vehicle, Bert would have been very accommodating. We had a great time while at the dealership, decided upon a vehicle of our choice, made a deal and felt we were treated very fair in our new car purchase and in our trade-in vehicle. We felt we got the information needed and are happy first-time Subaru owners. All in all, this dealership and all the people we encountered, dealt with and were just introduced to made the entire new car buying experience informative, fun, and enjoyable instead of like having a root canal performed, or your bones picked over by vultures. We will be return customers, and recommending this dealership to others. This dealership provided us with so much hands-on explaining of the entire operation of our new purchase, that we felt very comfortable and grateful for all the time that was taken to provide us instructions on use...we had a ball on our drive home! Thank you. More

Nightmare continues ON 03/14/2014, my wife and I bought used pickup from Grand Junction Subaru. While waiting to do the paperwork, we walked around it again and noti ON 03/14/2014, my wife and I bought used pickup from Grand Junction Subaru. While waiting to do the paperwork, we walked around it again and noticed a nail in a tire. When we told the salesperson, Rosanna, she contacted a manager who did nothing about it. Next, while doing the paperwork, we wanted the service contract, so paid separately for that. We left to find out later our nightmare was about to begin. A couple of days later, we noticed an oil puddle under it. I got under it and found that the oil filter had been put to tight and smashed the seal so oil was leaking. Called the dealership and told them and after some he-hawing around, they agreed to fix it. Well, they put a new filter on, but didn't replace the oil. Next came the struts. I found they where leaking when I took the truck to get the nail out of the tire. I called Subaru and asked to speak to Shawn, the gm. Was told to bring it down and have a mechanic check it out. Well, they where leaking but I had to pay for it. I asked about my service contract and found out the paperwork had never been sent in. They finally sent it in but was told it wasn't covered. So, I contacted Autozone and found reasonably priced struts by Monroe. Took it down after Subaru said they would cover the labor, but couldn't use the struts I had bought. Had to use ones from Dodge, which cost almost 3 X what I had paid. Next, had a clunking noise from front end, but was so tired of the dealer, I went to a repair shop that I use for oil changes. Found out the bolts where loose on the struts. Now, go forward to 02/18/2016. I trade off the pickup and go to Subaru to get a refund on the service contract. The same loan officer we had had, Andrew, in the beginning, filled out the refund form and said I would have to wait 2-3 weeks for the refund. I did, nothing. I called Zurich, the service contract company and found out the paperwork had not been sent in and also how much I would get back. Called Andrew but got another loan officer Erin. She looked it up and found that paper work and sent it in. Now it is 04/13/2016 and I am still waiting for my refund. I contacted Zurich, the service contact company and they said they had sent the refund info back in March. So, here I wait. I am getting tired of their games. This 2-3 weeks is sure taking a long time. Would I recommend this dealership? Are you kidding and I tell other people about them. More

Painless and fun place to buy a car We bought a 2015 Jeep off of their used car lot today. Jason Nisly really knew what he was talking about when it came to the new vehicles and used, es We bought a 2015 Jeep off of their used car lot today. Jason Nisly really knew what he was talking about when it came to the new vehicles and used, especially about Subaru in general! Customer service was amazing and that is why I rate them at 5 stars. Very family friendly place, and I recommend them to everyone! More