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Grand Junction Subaru - Service Center

Grand Junction, CO

4.8
91 Reviews

91 Reviews of Grand Junction Subaru - Service Center

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September 30, 2025

Zack was great helping us while on the road from Nevada. With leaking radiator cap; his associates discovered same and had us on the road in less than two hours. More

by Spaceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
September 26, 2025

Excellent dealership for service. Work doe on time and both the service and parts departments were professional and friendly. No issues taking our Subaru there for all repairs and s More

by mwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a don’t recall
September 23, 2025

I generally go to the Subaru dealership in Montrose a d get an oil change and tire rotation done for under $75.00. I had another appointment in Grand Junction so I scheduled an oil change and tire rotatio More

by coloradojewels1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 28, 2025 -

Grand Junction Subaru responded

Hi, my name is Andrew Martinez, and I am the General Manager here at Grand Junction Subaru.  I am very sorry to hear about your recent experience with our service department. I understand your frustration with the pricing, and appreciate you bringing this matter to our attention. Our goal is always to provide fair and transparent pricing, and we’ll review this internally to ensure we’re meeting customer expectations. I would love the chance to speak with you directly to find out more about your experience. You can reach me directly at 970-697-1280. I look forward to speaking with you soon.

September 21, 2025

I was little upset,I thought when they washed the car, they only rinsed and left water spots all over, it was worse then when I took it in More

by Carmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know who it was
Sep 28, 2025 -

Grand Junction Subaru responded

Hi Carmel, My name is Andrew Martinez and I am the General Manager here at Grand Junction Subaru. I wanted to apologize for not doing a thorough wash on your vehicle. This is not the level of service we strive to provide. We would love to have you bring the vehicle back so we can complete a more thorough wash at your earliest convenience. Please feel free to reach out to me directly at 970-697-1280 and I will be more than happy to get it scheduled for you.

September 19, 2025

I had a very unexpected check engine light alert. We drove over to the dealership and was waited on immediately. I live in Denver so needed the car fixed or at least repaired enough for us to get h More

by Dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 22, 2025 -

Grand Junction Subaru responded

Thank you so much for your positive review! We are happy to hear that our team was able to accommodate your unexpected check engine light and get you back on the road.

September 17, 2025

6000 mile service on my WRX went fast and easy. Great place to have service done. I would recommend this dealership to anyone in the market for a vehicle or service. More

by michaelwdurden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinidy Burkepile
Sep 19, 2025 -

Grand Junction Subaru responded

Thank you for the fantastic review! Our team is dedicated to providing fast and easy service for all our customers.

August 28, 2025

The Subaru dealership in Grand Junction Colorado was fabulous! They listened to my questions and concerns, gave me timely feedback and supported my vehicle's needs. Trinity and I know I spelled her name More

by Gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinidy Burkepile
Aug 31, 2025 -

Grand Junction Subaru responded

We are thrilled to hear about your positive experience at our Subaru dealership in Grand Junction! Our team strives to provide excellent service and it sounds like Trinity did just that. Thank you for recommending us and we look forward to seeing you again soon!

August 27, 2025

Replaced my brakes in a timely manner. The staff are friendly and helpful!. Good experience! More

by Klstiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not know their names.
Aug 31, 2025 -

Grand Junction Subaru responded

Thank you for taking the time to share your experience with us! We are so glad that we were able to provide you with prompt and friendly service while replacing your brakes. We strive to create a positive and hassle-free experience for our customers. Thank you for choosing our business!

August 26, 2025

Josie in Service was the best. Had a panic situation getting my Outback ready for a trip days after I brought it in. She kept me updated daily and the car worked perfectly. More

by Subbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie in service and Cindy ? Was our technician.
Aug 31, 2025 -

Grand Junction Subaru responded

Thank you for your glowing review! We are thrilled to hear that Josie went above and beyond to ensure your Outback was ready for your trip. We are lucky to have her on our team. Safe travels!

August 25, 2025

I came for an oil change, I was told the the passenger side control arm bushing is worn they tried to show me a video. I told them I would ok the filter change but I would have to talk with my husband he More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was a female and I did not get her name
Aug 31, 2025 -

Grand Junction Subaru responded

Hello Brenda, we’re very sorry to hear about your experience and understand your concerns. Our goal is always to provide honest and thorough service, and we regret that we fell short of your expectations. We appreciate your feedback and would like the opportunity to discuss this further to address your concerns. Please reach out to us directly at (970-697-1280) for continued support.

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