Grand Prairie Ford - Service Center

As soon as I walked in, someone greeted us at the door and was very nice and polite and walked us down to the waiting area so we can wait on the vehicle until they say we can have coffee and if I need any and was very nice and polite and walked us down to the waiting area so we can wait on the vehicle until they say we can have coffee and if I need anything to let them know you don't get that anywhere else I've been other dealerships they don't take care of you like you guys did great job More

It was great. The team and staff always takes of me and treats me like a valued customer The team and staff always takes of me and treats me like a valued customer More

Excellent! Great experience, prompt service, well informed and all work completed. Will be back again! Great experience, prompt service, well informed and all work completed. Will be back again! More

Very friendly and knowledgeable Ron allowed me to make up my mode on my purchase without being over-bearing and calling me too often. my mode on my purchase without being over-bearing and calling me too often. More

It was great It was a very good experience they will always have all of my business going forward always have all of my business going forward More

The wait time was long but Jairo was attentive and informative Jay showed great customer service and understood my frustrations informative Jay showed great customer service and understood my frustrations More

Jay always takes care of my car and looks out for me. That is why I keep coming back. That is why I keep coming back. More

Great. Efficient, customer oriented, accommodating, communicative, concise, and pleasant. Anthony was good to work with, he got it done. Efficient, customer oriented, accommodating, communicative, concise, and pleasant. Anthony was good to work with, he got it done. More

Antonio has great customer service and kept me informed of my truck being serviced! Awesome service technician! of my truck being serviced! Awesome service technician! More

Very pleased with the service, the way everything was explained to me by Santos, about what was going on with my car and the estimated time it would take to check out the car and fix it, it was ready on explained to me by Santos, about what was going on with my car and the estimated time it would take to check out the car and fix it, it was ready on time and delivered to me at my home, everyone was nice in the service dept.I would recommend this dealership for all my future.repairs, and one more important thing, Santos remembers me by my name whenever i stop by🥰 More