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Grand Prairie Ford - Service Center

Grand Prairie, TX

4.4
112 Reviews
Call Service Center (972) 975-9621

112 Reviews of Grand Prairie Ford - Service Center

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March 11, 2024

Leaks oil when bought off the lot and y'all want me to pay for it!!! More

by scott.leggett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar
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Mar 13, 2024 -

Grand Prairie Ford responded

Hi Scott, we're sorry to hear about your experience. Our team strives to provide top-notch service and we apologize for any inconvenience. Please contact Melissa Perry at 855-971-6306 and we will do our best to make this better.

March 10, 2024

It was great. The team and staff always takes of me and treats me like a valued customer More

by BIGC1079
Recommend Dealer
Yes
Employees Worked With
Antonio
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 10, 2024

Excellent! Great experience, prompt service, well informed and all work completed. Will be back again! More

by DKNOX0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Perry
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 10, 2024

As soon as I walked in, someone greeted us at the door and was very nice and polite and walked us down to the waiting area so we can wait on the vehicle until they say we can have coffee and if I need any More

by Ericka.brent
Recommend Dealer
Yes
Employees Worked With
I forgot
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi Ericka, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 09, 2024

It was great It was a very good experience they will always have all of my business going forward More

by PARTIN_WES
Recommend Dealer
Yes
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 09, 2024

Very friendly and knowledgeable Ron allowed me to make up my mode on my purchase without being over-bearing and calling me too often. More

by Jobazzle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that Ron provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 09, 2024

The wait time was long but Jairo was attentive and informative Jay showed great customer service and understood my frustrations More

by SPUD.HOPKINSII
Recommend Dealer
Yes
Employees Worked With
Jairo jay Sanchez
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that Jairo provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 08, 2024

Jay always takes care of my car and looks out for me. That is why I keep coming back. More

by FREDE.1469
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jairo (Jay) Sanchez
Report | Print
Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that Jay provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 07, 2024

Antonio has great customer service and kept me informed of my truck being serviced! Awesome service technician! More

by J. White
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 07, 2024

Great. Efficient, customer oriented, accommodating, communicative, concise, and pleasant. Anthony was good to work with, he got it done. More

by Santiago7
Recommend Dealer
Yes
Employees Worked With
Anthony Vanderford
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

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