
Grand Prix Subaru
Hicksville, NY
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1,570 Reviews of Grand Prix Subaru
Excellent experience, Wonderful people I couldn't have dreamed of a better car buying experience. Doing business with both Roy and Sean was an absolute pleasure. Roy was outstanding, know I couldn't have dreamed of a better car buying experience. Doing business with both Roy and Sean was an absolute pleasure. Roy was outstanding, knowledgeable and friendly - never pushy made the car buying experience quite a joy. Sean looked out for my best interest and too was knowledgable and sincere and friendly. I love my new Forester and I'm so happy that it came with such a great buying experience. I will absolutely recommend Gran Prix Subaru to friends and family. Thank you!!!!! More
Most recommended dealership Paul Perrotta is an outstanding salesperson!He is extremely knowledgable of his products! He went above/beyond and not a typical car salesperson. I wo Paul Perrotta is an outstanding salesperson!He is extremely knowledgable of his products! He went above/beyond and not a typical car salesperson. I would highly recommend him for future sales and he should have company recognition of how valuable he is to your organization/dealership. After visiting several dealerships on long island, it was refreshing to deal with Paul and to have such a great experience of his professionalism and his demeanor was outstanding! Thank you too Ted Hanlon too, you should be very proud of your dealership. You and your staff were extremely welcoming and professional. THANK YOU again for such a great experience! More
Unbelievable Service and Attention. Eric Baltazar sales consultant at Grand Prix Subaru is very pleasant to work with. He is very patient and informative. He was extremely knowledgable a Eric Baltazar sales consultant at Grand Prix Subaru is very pleasant to work with. He is very patient and informative. He was extremely knowledgable about all aspects of the vehicles we test drove. Having dealt with many car consultants over the years we can honestly say he is by far the tops ! Everyone we can into contact with at Grand Prix Subaru was friendly pleasant helpful and informative. We highly recommend this dealership More
What a Headache!?! I was happy with my 2012 used Impreza purchase, until I realized the odometer had been reset and this information was not disclosed to me. I was told I was happy with my 2012 used Impreza purchase, until I realized the odometer had been reset and this information was not disclosed to me. I was told the car had 30,000 miles on it, but the odometer read 80. I am not a car person, but I know it is against the law to change the odometer reading. I called them to complain and they offered to put me into a different car, but of course the car was more money. They tried to sell me a used 2015 for 5k more, but it didn't fit my budget. They told me they'd waive the delivery fee for all the inconvenience, but when I finally decided on another 2012 Subaru and signed the paperwork they didn't waive the fee. When I asked about it, I was told they were only waiving the fee for the 2015 and not the 2012 bc the car had too much damage to the paint they were paying to fix. I wasn't going to get a car that was all banged up. So I agreed to take the car and had to pay about 1k more for it than my original purchase. Then they kept the car for a week to fix the paint damage. They did give me a loaner, which was nice, but they only half fixed what they said they would. The splash guards and hood still need work. So I took it in a second time for remote start to be installed and they told me they'd fix the splash guards. Well it turns out the splash guards are so damaged they ordered a replacement and now I have to go back there again. One of the employees jokingly asked me if I want a job bc I've been there so much. It's not a good thing that I spent so much time there. I wouldn't buy a used car from them again. I felt like I was mislead at every turn. More
Helpful People I purchased a used car from the dealership and it was such a nightmare. It was refreshing to see that they have better in house service. After 2 days I purchased a used car from the dealership and it was such a nightmare. It was refreshing to see that they have better in house service. After 2 days of having the used car the battery died. They stayed later for me to bring it in and replaced my battery right away. Then I brought it in for remote start and to have the splash guards fixed. They couldn't fix the paint on the splash guards, so Nick assured me he'll replace them with the ones I want. He then came outside to show me how to work the remote start and answered all of my questions. It was exceptional service! More
Best Dealership! This dealership actually made the car-buying experience a fun one! As my husband and I purchased our new cars, our sales consultant, Mateusz Nowak we This dealership actually made the car-buying experience a fun one! As my husband and I purchased our new cars, our sales consultant, Mateusz Nowak went above and beyond for us and treated us like truly valued customers. The finance manager, Shawn Mayers, was also extremely helpful, patient, friendly. All of the staff was pleasant and personable and I would highly recommend this dealership to anyone and everyone!! More
2016 Sti+ Joe Delrossi = WINNING Grand Prix is an overall great dealership, however, my review is geared around a particular salesman Joe Delrossi. Joe was nothing short of spectacula Grand Prix is an overall great dealership, however, my review is geared around a particular salesman Joe Delrossi. Joe was nothing short of spectacular in every aspect. From the minute I meet him to the minute I signed on the dotted line, Joe maintained a near perfect professional attitude. He was extremely helpful and patient getting me into the car that I wanted. His knowledge in the field and his willingness to help the customer is somewhat of a lost art. Overall, I will be back and will send others their way because of Joe...plain and simple. More
Excellent in every way. We bought a Subaru Forester in October of 2015. Our sales representative was Eric Baltazar, who was terrific. The process was very smooth, and the tot We bought a Subaru Forester in October of 2015. Our sales representative was Eric Baltazar, who was terrific. The process was very smooth, and the total experience was great. We highly recommend this dealership. More
Great Selection/Friendly Service I was unsure about the exact car I wanted but Tara took the time to get me a car I am really happy with for a great price. She also helped to get me I was unsure about the exact car I wanted but Tara took the time to get me a car I am really happy with for a great price. She also helped to get me a good price on my trade-in which is not always easy to get from a dealer. It was great working with her. She also handled an issue I had with the insurance company directly. Not sure how she did it, but it saved me a headache. Also, the dealership has a great selection of vehicles and even some cars that other dealers couldn't get at the time which ended up helping me out cause I liked one of the ones that were hard to come by. More
Shopping for a new car I was not kept waiting for help and was introduced to to Paul who took the time to find out what I was looking for and didn't just tell me I didn't wa I was not kept waiting for help and was introduced to to Paul who took the time to find out what I was looking for and didn't just tell me I didn't want anything but the top of the line Model after hearing what I currently was driving like several other dealers had done before I came here. He allowed me to take a real test drive and didn't pressure me to make a decision before I left since I also explained that I was not in a rush. He knew his product and I could tell they didn't give me the new guy since I didn't have a appointment like I had also found at other dealers. I have a Suburu dealer closer to my home but if I decide this is the car for me I will go back to Grand Prix and give Paul my business. More