
Grand Prix Subaru
Hicksville, NY
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1,570 Reviews of Grand Prix Subaru
Grand Prix Subaru is the BEST! I had an extremely positive experience with Grand Prix Subaru and its staff in the past and went back to purchase another vehicle. They exceeded my h I had an extremely positive experience with Grand Prix Subaru and its staff in the past and went back to purchase another vehicle. They exceeded my highest expectations and I was very, very pleased and satisfied with the service and assistance I received. Everyone was so helpful and patient - they listen to you and do their absolute best to get you what you need. They go through EVERYTHING with you and answer all your questions. Vinny Ortolani and Shawn Mayers gave me a really great deal and finance package - better than what I hoped for. My salesperson, Jeanne Zargardo was so helpful and knowledgeable. She was an an absolute pleasure to work with. The salesperson that worked with me during my previous purchase, Joe Delrossi, remembered me and gave me a very warm hello and asked about my Subaru. If you are looking for a great car, a great dealership, and a really positive experience, I highly recommend Grand Prix Subaru. I would not go anywhere else. More
Patience and Kindness while buying a car?? I was using the inheritance my father left me to make this purchase. He died 6 weeks ago. The amount of time, patience and kindness shown to me by bot I was using the inheritance my father left me to make this purchase. He died 6 weeks ago. The amount of time, patience and kindness shown to me by both Eric Baltazar and Shawn Mayers helped me make the wisest decisions I could make while wanting my father, not a car. There was absolutely no rush and no pressure and I was able to come to a confident decision in an atmosphere of understanding that I truly appreciate. I haven't owned my own car in over 2 decades and I now own a 2015 Impreza, with only 4400 miles on it. It rides beautifully and I know my dad would be pleased. Thanks, guys. Looking forward to saying hello when I come in for my first free oil change ;) More
Buying a new Subaru Forester Our salesperson Joe Del Rossi was Fantastic. He walked us through the process and did not finish till we were totally satisfied, answering any and ev Our salesperson Joe Del Rossi was Fantastic. He walked us through the process and did not finish till we were totally satisfied, answering any and every question we asked of him. The workers of Grand Prix Subaru were Professional and Polite. I was totally satisfied with my experience at Grand Prix. Thanks to all who helped me in this process especially Joe Del Rossi. I love my new Forister, and the follow up from the dealership and Joe himself Is quite satisfying. They want to make sure you are happy with your purchase. More
A no non sence dealership Just a good buying experience. I had a deal with another dealership for a crosstrek go bad due to salesman and finance manager not being able to give Just a good buying experience. I had a deal with another dealership for a crosstrek go bad due to salesman and finance manager not being able to give me a straight answer and having price changes multiple times. So i found another crosstrek I was interested in at Grand Prix, I explained to dealer what happened and explained im not interested in game playing while purchasing a vehicle. Roy was great he gave me the price and he and Ted actually did better on the price for me then the listed price which is always a plus. They gave me a fair offer for my trade and sale was completed no games no hidden costs no problems and done very quickly. Finance manager was also very good even though I did not need his services he was very receptive and offered a great deal for a warranty and any additional help needed to complete the transaction. I would strongly recommend this dealership as everyone I came into contact with was very professional and trustworthy ( apparently getting more difficult to find). If you are looking to buy a Subaru these are the people to come see. P.S. this is my first Subaru but im betting it wont be my last. Thanks John More
Great Dealership, great service, very helpful staff I recently purchased a used Subaru Outback through Grand Prix Subaru. The process was seamless, and handled very professionally by sales associate Joe I recently purchased a used Subaru Outback through Grand Prix Subaru. The process was seamless, and handled very professionally by sales associate Joe Kinder. Joe has an extensive knowledge of the Subaru Brand, and is passionate about the industry. I attribute his expertise and professionalism to the positive experience I had both trading in my previous vehicle, and buying a certified pre-owned Subaru Outback. I would highly recommend Grand Prix Subaru for anyone in the market, and with sales professionals like Joe Kinder, you know you are in good hands. Overall, the whole experience was better than my expectations. More
Recommendation.... more like a must go to dealership . I was recommended to Grand Prix through my best friend who bought his 2016 STI from them. All in all I am completely satisfied with the service at Gra I was recommended to Grand Prix through my best friend who bought his 2016 STI from them. All in all I am completely satisfied with the service at Grand Prix. Mr.Roy Wander took care of me... from the momment I walked in and out, Roy was their through each assist. Any questions that I had was answered and broken down if I didn't understand something. I had two visits , first to walk in and understand the environment and observe the kind of people I would be dealing with which I can vouch is terrific and on point with what they do. I looked around and there was always someone helping a customer. Each department is constantly moving which shows their hardship in work ethics. I sat with Roy Wander day 1, and we spoke ... crunched numbers... showed me the car lot... and spoked some more enough for me to trust him with ordering my 2016 STI. In about one and a half month later I made my second visit... to pick up the vehicle. In between the time Roy has kept me posted via email on the order status of the car.. it was every week, a very prompt update was given. The day I picked it up, the financing went smooth sailing... everything was just as Roy said it would go. That same day, I met another great employee, Mr.Raymond Voesack, Business Manager. Ray was the man who dealt with the official numbers of my financing. Also, Ray broke down all of the maintenance and services that they offer for the car and it was impossible to say no to many of the packages and their perks. Ray,owner of a couple Subarus himself, is not the type of salesman to shove deals down your throat, he actually wants you to have your car last and can tell you all your needs and don't needs through his years of experience working and owning subarus. I'm telling you , these guys are comfortable to work with and they are more than understanding and will do what they do to help you reach your goals. They know their cars, they know their numbers, and they know how to listen to you. In the end, sales manager Mr. Ted Hanlon , threw in a few goodies in as a dealership thank you. So here I thank you guys , who helped me get behind the wheels of my joy , 2016 STI. Incredible car! Thank you . My holidays , my family , my Subie is perfect! More
Great Attentiveness Greatly attentive staff, nothing behind closed doors unless you were present, fast and through and helpful. Cant ask for more Tara Volpe was a wonderf Greatly attentive staff, nothing behind closed doors unless you were present, fast and through and helpful. Cant ask for more Tara Volpe was a wonderful sales associate from the first handshake to the final gong ring. More
Subaru Forester Purchase The service and attention to the customer at Grand Prix Subaru was phenomenal. We belong to both the Costco and AARP auto buying programs and looked The service and attention to the customer at Grand Prix Subaru was phenomenal. We belong to both the Costco and AARP auto buying programs and looked at one dealer from each. At the other dealer we were treated in an off handed manner. At Grand Prix we were welcome by Roy Wander and immediately offered a test drive of the vehicle we were looking at. All options and time frames were fully explained to us. Since ours was a factory order Roy updated us at each stage of the vehicle's creation and delivery. The final transaction took place very smoothly. Also, Jen offered us several extended warranty and other coverage options. We went through each one carefully with no pressure whatsoever and selected the one option we needed. Finally, Grand Prix offers a number of free after purchase services. My wife and I were very pleased and would absolutely recommend this dealership--see Roy! More
GRAND PRIX SUBARU OFFERS INCREDIBLE EXPERIENCE a perfect experience at Grand Prix Subaru was phenomenal. The General Manager Daniel S. Ross took time out of his busy day to meet with us personall a perfect experience at Grand Prix Subaru was phenomenal. The General Manager Daniel S. Ross took time out of his busy day to meet with us personally. He listened to my requirements and budget and he helped me find the perfect Subaru for my needs. He then handed over my service to Joseph Del Rossi, who could not do enough to make me feel comfortable that I was getting everything I needed for the lease price I could afford. I had leased 2 prior Cadalliac SRX's and I was very concerned that I was going to have to give up a lot of comforts to stay within my budget. I was extremely surprised that I did not really give anything up and the Subaru Crosstrek I chose is a much smoother ride and it is much easier to handle. I am looking forward to being a Grand Prix Subaru customer for years to come, and I already have convinced two people to switch to Sabaru. More
Great People, Great dealership! I have purchased vehicles from all over the county and without a doubt this a first class operation and one of the very best I have ever dealt with. I I have purchased vehicles from all over the county and without a doubt this a first class operation and one of the very best I have ever dealt with. I flew in to NY to drive the vehicle back to my home in WI and put faith in Frank Rush (my salesman) honest and forthright description that I could drive it that distance without issue....he was right! Sales Manager Ted Hanlon and his team were all there to shake my hand and thank me for the purchase. I would highly recommend Frank, Ted, and the entire crew for their professionalism and top notch customer service. (A special shout out to the two salesmen who took the time to tell me the history of the vehicle, they went way above and beyond as well.) I even got a call from Frank just to ensure I had a safe trip home......epic customer service!! More