Grand Prix Subaru

Recommendation.... more like a must go to dealership . I was recommended to Grand Prix through my best friend who bought his 2016 STI from them. All in all I am completely satisfied with the service at Gra I was recommended to Grand Prix through my best friend who bought his 2016 STI from them. All in all I am completely satisfied with the service at Grand Prix. Mr.Roy Wander took care of me... from the momment I walked in and out, Roy was their through each assist. Any questions that I had was answered and broken down if I didn't understand something. I had two visits , first to walk in and understand the environment and observe the kind of people I would be dealing with which I can vouch is terrific and on point with what they do. I looked around and there was always someone helping a customer. Each department is constantly moving which shows their hardship in work ethics. I sat with Roy Wander day 1, and we spoke ... crunched numbers... showed me the car lot... and spoked some more enough for me to trust him with ordering my 2016 STI. In about one and a half month later I made my second visit... to pick up the vehicle. In between the time Roy has kept me posted via email on the order status of the car.. it was every week, a very prompt update was given. The day I picked it up, the financing went smooth sailing... everything was just as Roy said it would go. That same day, I met another great employee, Mr.Raymond Voesack, Business Manager. Ray was the man who dealt with the official numbers of my financing. Also, Ray broke down all of the maintenance and services that they offer for the car and it was impossible to say no to many of the packages and their perks. Ray,owner of a couple Subarus himself, is not the type of salesman to shove deals down your throat, he actually wants you to have your car last and can tell you all your needs and don't needs through his years of experience working and owning subarus. I'm telling you , these guys are comfortable to work with and they are more than understanding and will do what they do to help you reach your goals. They know their cars, they know their numbers, and they know how to listen to you. In the end, sales manager Mr. Ted Hanlon , threw in a few goodies in as a dealership thank you. So here I thank you guys , who helped me get behind the wheels of my joy , 2016 STI. Incredible car! Thank you . My holidays , my family , my Subie is perfect! More

Great Attentiveness Greatly attentive staff, nothing behind closed doors unless you were present, fast and through and helpful. Cant ask for more Tara Volpe was a wonderf Greatly attentive staff, nothing behind closed doors unless you were present, fast and through and helpful. Cant ask for more Tara Volpe was a wonderful sales associate from the first handshake to the final gong ring. More

Subaru Forester Purchase The service and attention to the customer at Grand Prix Subaru was phenomenal. We belong to both the Costco and AARP auto buying programs and looked The service and attention to the customer at Grand Prix Subaru was phenomenal. We belong to both the Costco and AARP auto buying programs and looked at one dealer from each. At the other dealer we were treated in an off handed manner. At Grand Prix we were welcome by Roy Wander and immediately offered a test drive of the vehicle we were looking at. All options and time frames were fully explained to us. Since ours was a factory order Roy updated us at each stage of the vehicle's creation and delivery. The final transaction took place very smoothly. Also, Jen offered us several extended warranty and other coverage options. We went through each one carefully with no pressure whatsoever and selected the one option we needed. Finally, Grand Prix offers a number of free after purchase services. My wife and I were very pleased and would absolutely recommend this dealership--see Roy! More

Great People, Great dealership! I have purchased vehicles from all over the county and without a doubt this a first class operation and one of the very best I have ever dealt with. I I have purchased vehicles from all over the county and without a doubt this a first class operation and one of the very best I have ever dealt with. I flew in to NY to drive the vehicle back to my home in WI and put faith in Frank Rush (my salesman) honest and forthright description that I could drive it that distance without issue....he was right! Sales Manager Ted Hanlon and his team were all there to shake my hand and thank me for the purchase. I would highly recommend Frank, Ted, and the entire crew for their professionalism and top notch customer service. (A special shout out to the two salesmen who took the time to tell me the history of the vehicle, they went way above and beyond as well.) I even got a call from Frank just to ensure I had a safe trip home......epic customer service!! More

GRAND PRIX SUBARU OFFERS INCREDIBLE EXPERIENCE a perfect experience at Grand Prix Subaru was phenomenal. The General Manager Daniel S. Ross took time out of his busy day to meet with us personall a perfect experience at Grand Prix Subaru was phenomenal. The General Manager Daniel S. Ross took time out of his busy day to meet with us personally. He listened to my requirements and budget and he helped me find the perfect Subaru for my needs. He then handed over my service to Joseph Del Rossi, who could not do enough to make me feel comfortable that I was getting everything I needed for the lease price I could afford. I had leased 2 prior Cadalliac SRX's and I was very concerned that I was going to have to give up a lot of comforts to stay within my budget. I was extremely surprised that I did not really give anything up and the Subaru Crosstrek I chose is a much smoother ride and it is much easier to handle. I am looking forward to being a Grand Prix Subaru customer for years to come, and I already have convinced two people to switch to Sabaru. More

Great dealership Wonderful experience working with my sales person, Paul Perrotta, as well as Ted Hanlon ( he made the magic happen).. and Shawn Meyers ( so informativ Wonderful experience working with my sales person, Paul Perrotta, as well as Ted Hanlon ( he made the magic happen).. and Shawn Meyers ( so informative and helpful in making the right deal happen for me too). More

Friendly Environment Went above and beyond in service to accommodate my needs. Emily Reardon and Paul Perrotta made my day by getting me a cup divider for my car. Everyone Went above and beyond in service to accommodate my needs. Emily Reardon and Paul Perrotta made my day by getting me a cup divider for my car. Everyone was kind and helpful. More

Considering and helpful! GrandPrix service is No. 1 and they really care about their customers! They did the job very carefully and make sure everything was done properly bef GrandPrix service is No. 1 and they really care about their customers! They did the job very carefully and make sure everything was done properly before releasing the car! Great service! More

Great dealership, Great people, and Great cars! I have never been as happy to purchase a new car as I was this time .Michael Gerlack was a superb salesman, helpful and definitely not pushy. (I hate I have never been as happy to purchase a new car as I was this time .Michael Gerlack was a superb salesman, helpful and definitely not pushy. (I hate pushy salespeople). He was very patient and answered anything I asked. Shawn Mayers went out of his way to make this all happen. Ted Hanlon was very personable and helpful. Would highly recommend this dealership to anyone buying a new car. Everyone at this dealership was pleasant and friendly and as excited as we were to purchase our new car. I could go on and on about them especially previously looking at another car and dealership. Was so blessed to be directed to this Subaru dealership. P.S. LOVE MY NEW FORRESTER!!! More

Best place for car shopping I had to buy a car ASAP. After research, I found Subaru is one of the safest cars for small SUV. At first, I did not realize how this brand is so popu I had to buy a car ASAP. After research, I found Subaru is one of the safest cars for small SUV. At first, I did not realize how this brand is so popular. After I asked two Subaru dealers nearby to my home, they all told me that I had to wait for 1 or 2 months to get the new car. When I felt so disappointed, I thought maybe some other dealers further away had new Subaru available. With google, I found Grand Prix quite easily. And they had new cars available at that time. Maybe it is because they are the largest Subaru dealer in long island. After we arrived in the building and waited for about 5 minutes, Ted and Roy came by to welcome us. Roy took care of us. He was very nice and knowledgeable. What I like is he did not push. He told some stories and introduce the functions of the car, say some joke and let us observe and feel the car without any pressure. It was so comfortable after shopping cars for a whole day. After I found the car I liked, Roy explained all details clearly and took care of whole procedure. I thought he should be a model for salesmen in a textbook. Jenna helped us to arrange finance plan. She was also very nice, patient and honest. I want to thank all of them and recommend this place for car shopping. More