Grand Prix Subaru

Grand Prix = Family Bought my first new car. I met George Schappi a honest and patient guy. Worked with me along the way to getting in a car. Raymon got me approved witho Bought my first new car. I met George Schappi a honest and patient guy. Worked with me along the way to getting in a car. Raymon got me approved without a problem. Didn't feel like i was cheated like other dealers i have gone too. Will recommend to come shop for your first car!!! More

Great customer care Just bought a Subaru Legacy. Customer care was fast and efficient. Roy Wander was very knowledgeable and helpful throughout the entire sale. I woul Just bought a Subaru Legacy. Customer care was fast and efficient. Roy Wander was very knowledgeable and helpful throughout the entire sale. I would recommend everyone to be part of the "gong show". Ted Hanlon runs a top notched dealership. More

Just leased for the first time! I must admit I was nervous about leasing but working with Vicky Sammut helped me to feel at ease immediately. She listened to what I asked for and hel I must admit I was nervous about leasing but working with Vicky Sammut helped me to feel at ease immediately. She listened to what I asked for and helped me find everything. It was truly an awesome experience. Thank you Vicky and everyone at Grand Prix! More

work hard to please the customer Everyone at the dealership was honest and above board in their dealings, Roy Wander, worked with us in a professional and competent manner to address Everyone at the dealership was honest and above board in their dealings, Roy Wander, worked with us in a professional and competent manner to address all of our concerns. His orientation to the car was thorough and the time spent with us was not rushed. More

Excellent service; Incredibly friendly Staff Grand Prix Subaru was amazing. They were very patient and helpful. I knew I wanted a forester. I drive a lot so they helped me find the car that was a Grand Prix Subaru was amazing. They were very patient and helpful. I knew I wanted a forester. I drive a lot so they helped me find the car that was appropriate for my situation. They didn't try to force me into buying a more expensive car. They were very respectful and listened to any concerns that I had. I would definitely recommend this dealership and my salesman, George, to others. More

SERVICE Grand Prix is under a major construction project. I was not sure how my service experience would be. The service department was working extra hard t Grand Prix is under a major construction project. I was not sure how my service experience would be. The service department was working extra hard to make it happen. They say you will be satisfied and I was. THANK YOU GRAND PRIX SERVICE DEPARTMENT. More

Fantastic I was dreading this experience. Buying a car is not like buying a pair of shoes -- though I guess depending on the designer, it could feel like a dow I was dreading this experience. Buying a car is not like buying a pair of shoes -- though I guess depending on the designer, it could feel like a down payment on a house -- where a person can just run in and run out. I couldn't just settle on anything since this is a purchase that I don't ever want to do again. Luckily, I had the pleasure of having Kosta help me get what I wanted and at a fantastic price too. He listened to what I wanted, to what I was looking for and he was able to find me the exact car. He even went and made my grandfather a new pot of coffee to make sure he wasn't getting the crappy left overs. I'm even trying to convince my boyfriend to look into the value of his car is so he could purchase a Subaru as well. If I ever find myself in the situation again of needed another car, I would definitely come back to Grand Prix. Hopefully, Kosta will still be working there if I ever need to buy again. More

Great Dealership, Friendly atmosphere, Ecellent service I bought a 2016 Subaru Legacy Premium from Grand Prix. They promised me the car in two weeks and they deliver( which was really important to me). Th I bought a 2016 Subaru Legacy Premium from Grand Prix. They promised me the car in two weeks and they deliver( which was really important to me). The service I received from the salesman (Mr. Kosta) was excellent. Mr. Kosta was courteous and respectful and friendly (all around nice guy). He listened to his customers and answered all of my questions. The whole place had a friendly atmosphere. I highly recommend this dealership if you are looking for a Subaru in the New York City and Long Island area. Hendrick More

Hit the Mark This is my 2nd vehicle leased from this dealer. I believe under the new GM, they have further improved their customer service. I have worked with Joe This is my 2nd vehicle leased from this dealer. I believe under the new GM, they have further improved their customer service. I have worked with Joe D, and have no complaints. Came down, saw my vehicle, worked the price a bit, and we made a deal rather quickly. One thing after another they handled professionally. Like anything else, come in informed (car dealers are still a business). I want to thank Vinny O for working up all my points and addressing my requests in a timely fashion. Between their front office, and service center, I think they have a good product. For GP: Guys, please work a bit on the timeliness of the paperwork. It would be more ideal to be out in less than 3 hours. Cheers ! More

Honest & respectful manager! Well I should thank dealerrater website as I went to the grand prix subaru because of them, they got 5 star rating ,even though its 15 miles away from Well I should thank dealerrater website as I went to the grand prix subaru because of them, they got 5 star rating ,even though its 15 miles away from my home I still went their to see if its worth it! I went there and met George Schappi ,very humble and respectful guy! FYI I am very difficult & tough negotiator but George patiently listen to my demands and low price offers, He is very well informed about the cars and features, being a nerd my self I assume that he didnt knew that well but wrong!! he is very well educated about cars mechanism and newer electronics( eye sight.lane assist/sensors /cameras) One weak point George didnt give me super low price but I have to searched the truecar price and bring it to show his boss TED hanlon. George did gave me complimentary subaru tumbler!!full marks to George! for being such a gentlemen and being honest! Its my 7th car purchase so I know car salesmen and honesty is kinda oxymoron word now a days!but grand prix subaru proved it wrong! not a single person from lower staff to upper management lied about single stuff, they gave me written sample contracts and bring there parts people to ask directly if they are right or wrong!He made me test drive various SUV options and remained patient all time. Now the icing on the cake Business Manager Raymond Voesack: simple word he is the best finance guy I came across ,again humble ,respectful and honest. Yes a finance manager who is honest!!! He genuinely showed me the warranties which I need! I asked for the warranty papers and guess what he printed and gave me full time to read comfortably !Very honest and straight forward guy! He was working before for the service dept and thats his stronger aspect ,he knew whats going to be need extended warranties and whats not.He never pushed to any purchase not even one time! I cant believe it. He said just be comfortable buy what I think I need,I went with dad ,sis and wifie and he answered all of their questions in detail. He is a huge potential as a finance guy because he is not the typical finance manager who is worried about money and commissions he seemed to be very straight forward and knowledgeable when it comes to the car maintainance because of his prior experience is service dept. In the end I got the same price and deal what I was looking for special thanks to SHAWN MYERS and Vinny Ortolani both guys helped me even though I am not buying from them directly! I wish I can get the same car buying experience every where I go, its not about the price or the deal its about treating the customer right way and Grand prix subaru did it time and again! I dont love subarus that much but because of this wonderfull experience I will buy another one pretty soon from same dealership. THANKS GEORGE & RAYMOND (he is THE guy)!!! My advice if you need extra discounts and deals contact RAYMOND straight. More