Grand Prix Subaru

My happy purchase I am very busy and did not want to spend endless hours at a dealership. I explained what I wanted and Karan showed me the Outback and the price. That I am very busy and did not want to spend endless hours at a dealership. I explained what I wanted and Karan showed me the Outback and the price. That night I called and made a deposit over the phone. Later that week a few emails and I was ready. We went over the paper work and the car. I was out of there in less than an hour. The following week I had some concerns called Karan and again within a few days he took care of everything. No haggling no pressure no games: just good old fashion service, the way it should be. Mitch Cooper More

Amazing Sales People and Showroom Jamie was amazing. Knowing that I was recently in a car accident she was very attentive to the way I was feeling about getting into a car again. She Jamie was amazing. Knowing that I was recently in a car accident she was very attentive to the way I was feeling about getting into a car again. She understood that safety was of great importance to me and that I also wanted to have something that was good on fuel. As my budget was tight, she showed me several cars on the sales floor that would make me feel comfortable and that would possibly be in my price range. Knowing that I really liked the Crosstreck XV she found one that was in my range and that I really liked. She spent some time making sure that everything was going to work for my budget and comfort level. Time was not an issue as her goal was to make sure that I was happy with the car and the service I was given. I would recommend Jamie to anyone that I know who is looking to get a car. My boyfriend will be in the market soon as we will be sure to return to Jamie as she was amazing, friendly, always had a smile on and my satisfaction was her number one goal. More

A++ Dealer and Salesperson Bought a new 2015 Subaru Outback at this dealership and I was very happy with the overall experience. Jamie, our salesperson, was knowledgable and mad Bought a new 2015 Subaru Outback at this dealership and I was very happy with the overall experience. Jamie, our salesperson, was knowledgable and made the buying process enjoyable. Thanks! More

Low Stress Purchasing I researched Subaru for my next vehicle. When the XV Crosstrek came out, I decided it would most adequately suit my needs. After performing my due d I researched Subaru for my next vehicle. When the XV Crosstrek came out, I decided it would most adequately suit my needs. After performing my due diligence reviewing dealers, obtaining quotes, and visiting showrooms, I came to Grand Prix Subaru. My sales representative was Roy Wander. I will first say that Roy was extremely helpful in making this one of the smoothest processes for purchasing a car. Since the model and options I wanted were not available on the lot, and since it was very close to the end of the model year, my vehicle would be a factory order. Take into account that answers from other dealerships ranged from having the car and quoting a price $3000 too high, to quoting a price for my trade in (a honda civic) WITHOUT EVEN INSPECTING IT, to claiming they have the car, then when I call to set a time for dropping off a deposit, being told they can't get the car, can't order it, and maybe I would like a 2015 or a hybrid instead. So that being said, I was not at all averse to factory order. In addition, Grand Prix Subaru offered me the largest value for my trade-in of any dealership I spoke with. When adding all these factors together, Grand Prix and Roy came out on top. The downside, Roy explained, was that a factory order can take 6 to 12 weeks. While this was a bit of a blow, I decided to move ahead and hope my Subaru would arrive before the snow hit. Roy kept me updated every step of the way, with emails informing me of factory order status, vehicle order number, and VIN when available. To my surprise, I received an email AND a phone call from Roy, informing me that the car had arrived. This was EXACTLY 1 month after the completion of the order and my deposit. Picking up the car was easy, and Roy got me through the sometimes lengthy process of taking ownership as quickly as possible. Roy was able to determine the type of experience I was looking for as a customer, and was able to tailor the functions of the dealership to suit my needs. Moreover, when the car had arrived, EVERYTHING was EXACTLY as I had ordered it. No IOU's, no "oops", no bait and switch or attempts to change the original agreement. I will definitely be returning when it is time to replace our old Forester. More

Purchase of WRX We knew what we wanted a WRX going in. Jamie Borack was our dealer and she was very courteous and professional, we went back to her, because she was We knew what we wanted a WRX going in. Jamie Borack was our dealer and she was very courteous and professional, we went back to her, because she was the first dealer we spoke to and wanted to give her the business after she had waited 9 months for us to finally purchase the car. More

Quick, east and knowledgable Great team to work with here. Knew which car I wanted and did what they had to in order to get me out of my current off brand lease and into their pre Great team to work with here. Knew which car I wanted and did what they had to in order to get me out of my current off brand lease and into their pre-owned vehicle. Karan wasnt just another yes man and knew about his product which is quite rare in this business. Thank you, I will definitely be back and reccomend them to family and friends. More

Paul Kaplan is King! Well, having waited 16 years to finally purchase the car of my dreams, my sweet WRX, I was decided and mainly interested in getting a good deal. Lucki Well, having waited 16 years to finally purchase the car of my dreams, my sweet WRX, I was decided and mainly interested in getting a good deal. Luckily, I went to Grand Prix where a wonderful, intelligent, and warm man was my sales associate: Mr. Paul Kaplan. Paul took me on the test drive of my life where I was educated on facets of racing, from his direct experience, and the spectacular features of my new prize. This was not the first test drive I experienced during this purchasing period; other Subaru dealerships left me almost dumbfounded at the lack of engagement and knowledge regarding the very products being sold! Mr. Kaplan is unlike any sales associate I've ever met. He truly put me at ease during the entire process and has even followed up with me to see how I am loving my new car! He is truly dedicated to my happiness; this was apparent from our initial greeting. Dan Ross assisted during the purchasing process. He made me feel completely assured with his calm nature and honesty; transparency was of utmost importance to me. Can you imagine that?! The ugly stories I've heard about purchasing cars are limitless! The entire process was actually rather enjoyable which is insane when you think of all the stressors associated with purchasing a new vehicle. If you go anywhere else, you've made the wrong choice! Go to Grand Prix Subaru and get the quality service you would expect from such an excellent company. More

A Most Pleasant Experience My wife and I were dreading looking for a new car based on past experiences with other car dealerships. Much to our surprise, the sales person assign My wife and I were dreading looking for a new car based on past experiences with other car dealerships. Much to our surprise, the sales person assigned to us,.Rae Cangcuesta, made the process of leasing a new Subaru Forester most pleasant. Rae was extremely friendly, attentive and knowledgeable making the leasing process hassle free. In addition, her follow-up and concern for our total satisfaction with the vehicle, has been exceptional.. More

Excellent sales experience We have been very pleased with the professional service that we received from Fred Clever and Paul Perrotta on our recent purchase. They took the tim We have been very pleased with the professional service that we received from Fred Clever and Paul Perrotta on our recent purchase. They took the time to time to thoroughly review the car and were attentive and responsive through every stage of the purchase process. We will request Paul or Fred the next time we need a new vehicle. More

Locked in a WRX in under an hour This dealer was the only one within at least 50 miles of me that had a 2015 WRX available to drive and buy on the spot. Their inventory dwarfs any oth This dealer was the only one within at least 50 miles of me that had a 2015 WRX available to drive and buy on the spot. Their inventory dwarfs any other dealer I have seen and I've owned 4 Subarus (3 currently) More