
Grand Prix Subaru
Hicksville, NY
Filter Reviews by Keyword
By Type
1,565 Reviews of Grand Prix Subaru
I have been searching for a new vechile since my lease was ending. After visiting numerous dealers I found grand prix chrysler. Paul Perrotta was so friendly and knowledgeable about what I was looking for was ending. After visiting numerous dealers I found grand prix chrysler. Paul Perrotta was so friendly and knowledgeable about what I was looking for it made the buying process easier. Yes I had to wait five weeks for my vechile to arrive but it was well worth the wait. I would highly reccommend this dealership over others. My previous dealership is still calling me to come back and purchase or lease another car. Since my previous dodge mini van was returned for battery problems 11 times with in the first six months there was no way I was going back. Grand Prix Chrysler in Hicksville,NY has my business and I will reccomend it to anyone. More
I went in to purchase a 2011 Forester today and brought in an ad from the Grand Prix Subaru website offering me $2,500.00 on top of my vehicle's trade in price. We were told there were no 2011s available in an ad from the Grand Prix Subaru website offering me $2,500.00 on top of my vehicle's trade in price. We were told there were no 2011s available and I was offered a 2010 for the price of a 2011 ($24,000). I said this was not acceptable as I could go to another dealer and pay the same amount for a brand new 2011. I was then told I would be offered over $5,000 for my 5 year old car after the extra $2,500.00 incentive. Once paperwork came out, that offer mysteriously disappeared and I was given the runaround on the 2011 having a price increase over the 2010 and I was getting a great deal. Ended up walking out, did not appreciate being lied to and strung along. I told them the sale of the car was contingent on the trade-in incentive and they would not budge. I overheard the salesman talking to the manager and the manager kept telling the salesman to knock even more off my trade-in price (after suddenly taking the $2,500.00 incentive off the table) and to look for "scratches" -- unacceptable. Then they asked for a bank check and would not accept my bank's purchase process (Bank of America has the dealership send the purchase order to them to process. I am not handed any money. BoA said this is normal and if I am trading in a car and can prove I have financing, it would not be a problem). After I left, I was told they would give me $3,000.00 for the trade-in (still not allowing the extra $2,500.00 incentive) if I would take the 2010 today (which I really didn't want, since with 2012 coming out so soon the 2010 would already be 2 years old). Not going back, and I don't recommend anyone else does. I was flat out lied to and did not want to spend another second there. More
They were very nice, I was taken for a test drive. They were very friendly. I would definitely consider this dealership when I am in the market for another car. They were not pushy, either, which I don't were very friendly. I would definitely consider this dealership when I am in the market for another car. They were not pushy, either, which I don't like when you go in just to look at cars. I was very pleased More
Stay away from this dealership at all costs! They are thieves and sheisters I put $500 down on a used car, and the salesman, Frank Clever, assured me that if I changed my mind I could get my $ back nooo thieves and sheisters I put $500 down on a used car, and the salesman, Frank Clever, assured me that if I changed my mind I could get my $ back nooo problem. Well when I called him up to tell him that I had found a newer model for a better price and wanted my deposit back he tried to give me the run around. I told him....I'm getting my $ back no matter what, and if I have to file a dispute with my credit card I'm going to file a report against your dealership with the Better Business Bureau because this is just plain unethical---He responded "Don't f**king threaten me" and hung up the phone. Now i'm fighting to get my $ back---I know that used car salesman are a slimy bunch but this is ridiculous! I am so glad I didn't get the car from them, god knows what other dirty tricks they have up their sleeve! More
I came into Grand Prix Jeep Chrysler Dodge to inquire on the used 2007 Dodge Charger. However I did not have a credit history, Mike was willing t work with to go through different credit unions to try and f the used 2007 Dodge Charger. However I did not have a credit history, Mike was willing t work with to go through different credit unions to try and find the best rate. He was always prompt in his responses and extremely helpful with any question I had. Working with Reggie for the financial end was a pleasure as well, he was extremely helpful trying to make everything work and was even willing to work around the price so I had enough to put down. I was extremely pleased with the dealerships service afterwards with their added incentive of free oil changes and state inspections for life. Two Thumbs Up! More
My husband and I have been customers at Grand Prix Jeep for about 15 years. We purchased or leased 2 Chrysler LHS, 2 Chrysler 300s, 2 Subarus, 1 Sebring and 2 PT Cruisers. Obiously, we were very satisf for about 15 years. We purchased or leased 2 Chrysler LHS, 2 Chrysler 300s, 2 Subarus, 1 Sebring and 2 PT Cruisers. Obiously, we were very satisfied with the service we received at Grand Prix. All the salesmen we dealt with were very knowedgable and helpful. Our experience through the years has been most rewarding. Thus, the excellent rating. More
Reggie Drumgold was so friendly and went above and beyond what I ever expected. He understood that everyone has different situations and worked extra hard to get us into the new car we wanted. We honestly wo what I ever expected. He understood that everyone has different situations and worked extra hard to get us into the new car we wanted. We honestly would not have been able to do it without him!!! I thanked him a million times, and would thank him a million times again!!! Great work and we are super satisfied and excited to be driving our new Jeep. Was a pleasure to do business with and will definitely return to this dealer for our next car purchase :) More
JoEllen was superb to work with. She was patient, curteous, trustworthy and knowledgable. After meeting with her we would not consider buying through anyone else. I have never had such a great experi curteous, trustworthy and knowledgable. After meeting with her we would not consider buying through anyone else. I have never had such a great experience with a car salesperson. Highly recommend working with her. More
Great Salesmanship...Very straight-forward and very low pressure. Very pleasing personality. Very knowleadgable on the vehicle. Gave a great test drive and was very attentive to us. Gave his assistance as pressure. Very pleasing personality. Very knowleadgable on the vehicle. Gave a great test drive and was very attentive to us. Gave his assistance as to what options we thought would be the best value for our money. More
I recommend Grand Prix Auto Group to everyone....what a wonderful experience! This was my first time purchasing a used car in a dealership. As soon as I entered the dealership I was greated with a smile wonderful experience! This was my first time purchasing a used car in a dealership. As soon as I entered the dealership I was greated with a smile from the Receptionist and introduced to the salesman Mr. Will Vergez who was very Professional, knowledgable, Courteous and Understanding. I also had the priveledge to meet the Manager of the Grand Prix Dealership who was just as Wonderful Mr. Paul Jutting. I explained to Mr. Vergez & Mr. Jutting I need a used vehicle that will accommodate tall people, a teenager, and is good on gas along with a set price. Immediately Mr. Vergez showed me the Chrysler Town & Country that was loaded with goodies. We fell in love immediately and it was right in my price range. They answered every question I had along with everything I needed to know about the vehicle there were no hidden fees or lies. They spoke to me straight out and were very honest. I didn't have to look at any other vehicle or go to another Dearlership. You can't get any better then that. Mr. Vergez then directed me to Mr. Reggie Drumgold to deal with the financial end and he too was Professional, Knowledable, Understanding,Courteous and Warm along with Mr. Kevin Lazar. My car was ready to be picked up the next day, it was shinning from inside-out It looked as if it was BRAND NEW. The Town & Country performed just as it should have especially the air conditioning! I want to Thank Mr. Jutting, Will Vergez, Reggie Drumgold & Mr. Kevin Lazar for giving me my first wonderful experience purchasing a car. You guys are GREAT! Thanks Again, Bonnie Mickle More