Grand Prix Subaru

Purchase of our Subaru Legacy Grand Prix Subaru and especially our sales person (Philip Deitch) were excellent. They offered plenty of constructive comments to assist us in purcha Grand Prix Subaru and especially our sales person (Philip Deitch) were excellent. They offered plenty of constructive comments to assist us in purchasing our new Legacy and were both patient and supportive in the process. Beyond the actual purchase, we had a couple of items which we did not discover when we first picked up our car. Spearheaded by Phil and worked on by their service department, our items were resolved and we have become firm supporters of the Grand Prix dealership. More

Excellent Customer Service! From the moment my wife and I walked in we were greeted and attended to very quickly by Roy, he engaged us in conversation that was attentive to our n From the moment my wife and I walked in we were greeted and attended to very quickly by Roy, he engaged us in conversation that was attentive to our needs as new car shoppers. He truly paid attention to our needs and respected us as shoppers. Never once did we feel pressured or steered in one direction or the other. As a senior salesman he is extremely knowledgable on the Subaru line of vehicles and differentiated the features to us with ease. He educated us on all of the features we would be getting on our new vehicle and went above and beyond for us in ensuring we got the absolute best price. We were also assisted by Dee in finance who worked with us to get the best financing for our vehicle through our credit union! Roy made this purchase as easy as possible for us. He assisted us from the beginning to the finalization of our purchase. We cannot thank Roy enough for his personable nature, attention to detail and A+ customer service. More

It was a pleasure Grand Prix Subaru was such a pleasure! I bought my Crosstrek this past weekend and the entire process couldn't have been easier. Joe Iucci was diligen Grand Prix Subaru was such a pleasure! I bought my Crosstrek this past weekend and the entire process couldn't have been easier. Joe Iucci was diligent with every facet of detail, got me my price, my color, my options and answered every question I had thoroughly. Of all the recent stresses moving back home, this was not one of them! I would certainly purchase from Grand Prix and Joe again. More

Great experience Joe Iucci was very knowledable and professional. His no hard sell demeanor made this a very easy deals for both my wife and myself. I highly recomme Joe Iucci was very knowledable and professional. His no hard sell demeanor made this a very easy deals for both my wife and myself. I highly recommend Joe. More

The best car-buying experience EVER! My husband and I just had a GREAT experience at Grand Prix Subaru. I’ve been to a lot of dealerships, but our Subaru salesman, Joe Iucci, was the BEST My husband and I just had a GREAT experience at Grand Prix Subaru. I’ve been to a lot of dealerships, but our Subaru salesman, Joe Iucci, was the BEST! Not only was he not high-pressure, he explained everything clearly with such patience. He spent hours with us going over all of the choices for cars for both of us. He had videos at the ready to illustrate all the cars’ features. No other dealer we met with did that for us. It made everything so clear to us. I highly recommend this dealership, and Joe Iucci specifically, without reservation. And yes, we each got a new car today...at a better price than other dealerships :-) More

Quite a Surprise Good Salesman, lovely show room and service area equal to those of luxury cars, and abundant inventory. I would have given this dealership a 5 star ra Good Salesman, lovely show room and service area equal to those of luxury cars, and abundant inventory. I would have given this dealership a 5 star rating except their was no negation on pricing. I am leasing a 2018 Cross Trek and I love the car. More

Outstanding service and care from Joseph Iucci Joe guided us through the purchase process our fourth Subaru from Gran Prix. He was very knowledgeable and patient in showing us how everything work Joe guided us through the purchase process our fourth Subaru from Gran Prix. He was very knowledgeable and patient in showing us how everything worked in the car how to get the most out our new Forester. The new Subaru is incredible and Joe gave us a great appreciation for it capabilities. More

Buyer beware Very simple review. Jenna the general sales manager put a deal together for me and never mentioned hidden dealer charges of $299.50, very unprofessio Very simple review. Jenna the general sales manager put a deal together for me and never mentioned hidden dealer charges of $299.50, very unprofessional, when I asked to have the charge removed she said no, everyone pays it! More

I’d rather spend my money somewhere else After having a terrible experience being insulted and talked down to by one of the sales people here my wife and I were invited back to try and work o After having a terrible experience being insulted and talked down to by one of the sales people here my wife and I were invited back to try and work out a deal for a certified preowned vehicle we were looking at. This appointment went very well. We met with Daniel and discussed what we were interested in and what we were looking to spend. We didn’t make a purchase that day but left with a hand shake and told Daniel we would keep an eye out for a vehicle we would be interested in. I was even willing to let go of the fact that he never apologized to my wife for how his sales man spoke and treated her. The following week I had noticed a vehicle that didn’t have all the features we wanted but seemed to be in the same price range of the car we were looking at. So I contacted Daniel through email to try and get some information and an idea of what the price was they wanted “out the door.” This is when my experience changed. Daniel became very flaky and wouldn’t answer any questions about price. Finally when I asked him directly to answer my questions about price he gave me an answer with a run around or would just stop responding. At this point my wife and I realized this is not a dealer ship that wants our business. Luckily there are many other Subaru dealers in NYC that are more than willing to be professional and give us a better experience. My experience with Grand Prix Subaru sales staff and management is regretful. I was not satisfied, I was left dissapointed. And Daniel if you read this please do not contact me to follow up. I feel that I would rather spend my money somewhere else. More

Great experience! Just purchased a 2018 Crosstrek Limited from Grand Prix this weekend and could not be happier. I had been shopping around at other local dealers and w Just purchased a 2018 Crosstrek Limited from Grand Prix this weekend and could not be happier. I had been shopping around at other local dealers and was not completely happy but Grand Prix gave us exactly what we wanted and made sure it was in our price range. Joe Iucci was so patient with us, making sure I got exactly what I needed and wanted. He was honest and so super helpful! I will definitely be recommending Grand Prix and Joe Iucci to my own family and friends! More