
Grand Prix Subaru
Hicksville, NY
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1,570 Reviews of Grand Prix Subaru
"Joe Subaru" I can't say enough good things about our experience with salesman Joe Iucci. When my wife and I walked in to Grand Prix to take a look at a Crosstrek, I can't say enough good things about our experience with salesman Joe Iucci. When my wife and I walked in to Grand Prix to take a look at a Crosstrek, we were directed to Joe and we quickly learned why. He is a true car buff and it's clear that no one knows more about Subarus than him. We even started referring to him as "Joe Subaru." His knowledge of the car was so extensive you'd think he actually built it himself. His patience, accessibility (he gave us his cell # and always returned texts), and willingness to take the time to explain everything and go over every detail of the vehicle was greatly appreciated. We can't stand the "typical" pushy and obnoxious car salesman and Joe is far from it. Just an honest guy who really appears to love Subarus. Don't shop for a Subaru without talking to him first. More
Excellent Sales Roy Wander was extremely helpful, polite and knowledgeable. He was not pushy and showed us and sold us exactly what we needed. I would definitel Roy Wander was extremely helpful, polite and knowledgeable. He was not pushy and showed us and sold us exactly what we needed. I would definitely use him again. More
I got what I wanted very quickly and effertlessly I have been very happy being a customer at Grand Prix Everybody is very helpful and professional and they get everything done with a great work ethic I have been very happy being a customer at Grand Prix Everybody is very helpful and professional and they get everything done with a great work ethic More
Purchasing a new vehicle My daughter purchased a car from this dealership a few years back and still loves the car. I stopped in to research the Subaru and ended up purchasi My daughter purchased a car from this dealership a few years back and still loves the car. I stopped in to research the Subaru and ended up purchasing the outback. I worked with Tyler Rivera and found him to be very knowledgable and patient- as I had a lot of questions. Professional, helpful, curteous staff and a great product. Three family members cannot wait for the new SUV to come out! More
Amazing, understanding, cooperative people! I have been going to Grand Price Subaru for 3 years for all of my maintenance and concerns regarding my 2015 wrx. Now I have the 2018 wrx and everyone I have been going to Grand Price Subaru for 3 years for all of my maintenance and concerns regarding my 2015 wrx. Now I have the 2018 wrx and everyone and everything in the establishment were professional, clean, and understanding. My sales rep Benjamin Kraft, and warranty advisor Ray were cooperative, understanding, and patient. I am so happy I went to Grand Prix Subaru. I will recommend everyone to go there. More
Thank You!!! Best Service Center/Best Service!! I have bought a lot of new cars from a lot of new car dealers. Grand Prix Subaru, Clinton Declue, and the whole staff is The Best!!! I called him to I have bought a lot of new cars from a lot of new car dealers. Grand Prix Subaru, Clinton Declue, and the whole staff is The Best!!! I called him to ask if i could bring my 2018 WRX in for its first oil change. He said sure come in whenever is convenient and i was there in half and hour. The whole experience was exceptional and i will recommend them everybody. Thank You Again, i will be back for my next service and look forward to it. Danny A More
Super Helpful Andre was super helpful and knowledgeable. I told him exactly what I could afford and what I was looking for and he set me up with the perfect car. Andre was super helpful and knowledgeable. I told him exactly what I could afford and what I was looking for and he set me up with the perfect car. I would absolutely recommend him. Ashley was also great. More
Subaru Lease Joseph DelRossi was so helpful and kind! He was so patient and helped us pick out the perfect car. All of our questions were answered and he even call Joseph DelRossi was so helpful and kind! He was so patient and helped us pick out the perfect car. All of our questions were answered and he even called the next day to see if he could do anything else for us! It was such a pleasant experience I would absolutely recommend this dealership to anyone in search of a car, this was my best experience at a car dealership yet! More
Awesome experience.... Thank u Roland Santiago So I was looking to replace my wife's Subaru that was totaled in an accident , and found what I was looking for here at this dealership by means of an So I was looking to replace my wife's Subaru that was totaled in an accident , and found what I was looking for here at this dealership by means of an Internet search. I called ahead to make sure that the two vehicles I was interested in were at the dealership, and was connected with Roland. Spoke to him and made an appointment with him and he had both vehicles ready to go for my road test the next day when I arrived. Roland was very informative and had the upmost patience when dealing with me. He wasn't pushy and was very understanding about what I wanted and how I felt about buying a used vehicle. He made the process very easy and was very helpful, even when it came to returning my rental vehicle. I like to thank him for being an outstanding sales person that left me and my wife very happy after our experience with him and Grand Prix Subaru. Thank you Roland ! More
My car buying experience.. I've been searching for a used (CPO) Crosstrek for a few months with a certain color and mileage in mind. I went to a few dealers and they confirmed a I've been searching for a used (CPO) Crosstrek for a few months with a certain color and mileage in mind. I went to a few dealers and they confirmed all those typical horror and bait and switch stories that everyone has heard about. Just when I was getting tired of looking, in comes a Crosstrek in the color and mileage that I have been searching for. I set up appointment to test drive the car and meet up with Mr. Wilfredo Estevez. The car was used so I wasn't expecting it to be perfect, some noticable paint nicks here and there but it was acceptable because the overall condition of the car was in great conditions. When the time came to work out the paperwork, there was some fees that I wasn't comfortable with but it was offset by the advertised price of the car including some options that was not listed that I felt was fair and within the current market value for that year and mileage, so to me it was no BS here. One hurdle down and in my mind the worst part of the car buying experience was next....The finance manager, I had the pleasure of working with Mr. Raymond Voesack. I was wrong once again, no pressure, no BS. When the time came to pick up my car. Mr. Wilfredo Estevez came back for one last time to offer me the extended warranty on behalf of Mr. Raymond Voesack. In my mind, I rolled my eyes and when Mr. Wilfredo Estevez showed me the numbers on a small piece of paper, my mouth dropped to the floor when I saw the obscene price with zero deductible on the extended warranty. I was blown away by the offer but I turned it down. It will probably cost me more in the future if I decide to buy the extended warranty on my own. I figure this was the end of the month and taking a slight lost to meet the expected projections monthly numbers and building a relationship with the customer is more important. So overall I have to say this experience was very pleasant and restore my faith in the car buying process. I have to add that I bought my very first new Subaru at Grand Prix back in 98 and on another note, one thing that I keep forgetting to ask was what kind of air freshener spray was used on the car because it has this nice subtle smell that's not overpowering like a lot of air freshener out there in the market. More