
Grand Prix Subaru
Hicksville, NY
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1,570 Reviews of Grand Prix Subaru
Great experience It was a great experience to work with Elvis, I told him my budget and the requirement, then we go all the way down to the bottom based on this, no o It was a great experience to work with Elvis, I told him my budget and the requirement, then we go all the way down to the bottom based on this, no over sell like other dealers. I like this. More
New car purchase The salesperson was courteous, knowledgeable and if he didn’t have the answer he got it for us right away. No pressure from anyone, just answers to al The salesperson was courteous, knowledgeable and if he didn’t have the answer he got it for us right away. No pressure from anyone, just answers to all our questions. Would def recomend this dealership. Love love the car and we only have it 5 days. Finding it a pleasure to operate controls and what I can’t figure out the manuals explain it very easily. More
Good experience It was nice to buy a car and find a salesman I could trust. Tyler listened to us and didn’t try to oversell us. Overall it was a very good experience It was nice to buy a car and find a salesman I could trust. Tyler listened to us and didn’t try to oversell us. Overall it was a very good experience More
Great experience Marie was very informative. Explained everything to us. Pleasant lady. She even made the time to give me a tutorial as I couldn’t be there when my hus Marie was very informative. Explained everything to us. Pleasant lady. She even made the time to give me a tutorial as I couldn’t be there when my husband picked up the Forester. Which I’m totally in love with...... More
I felt very comfortable with Agata she was very helpful with my new purchase she explained all the details. I think she got us a good deal and I,m very grateful for that she was very helpful with my new purchase she explained all the details. I think she got us a good deal and I,m very grateful for that More
Sub Par Service Grand Prix has continued the status quo of the “used car salesman” way of doing things. Had a miserable experience when I originally bought my certifi Grand Prix has continued the status quo of the “used car salesman” way of doing things. Had a miserable experience when I originally bought my certified 2013 Subaru in December 2013. Long story about them trying to switch the interest rate and adding extra last minute fees. It eventually works out with a lot of wasted time sitting around the dealer. Jump to 4 years later . I had bought the Gold Plus extended warranty with the car. When purchasing the car I specifically asked about the warranty covering the upgraded aftermarket stereo that was in the car...”yes, we cover it” was the quick to reply sales manager answered. Bluetooth goes bad and I call to get service and loaner. Arrive Monday morning, no loaner. Reschedule and come two weeks later. Loaner there but Guess what, they say they don’t cover the stereo. But you said you did, nope is the response. No offers on how to fix it. No offer on compromise. Nothing. Ask to speak to service manager. Clinton says he was aware and can’t help me. I explain that I have about 50% of my experiences there not go well. Tell him I am looking for some type of solution to this as I am pretty sure the bad reviews will surely not look kindly upon them. He explains he does not take kindly to threats, so here we are. Clinton did say he would look into a solution, but I am not holding my breath two days later. I guess I learned a lesson of getting it writing. But yet another unfortunate situation of only caring about the sale and not the service. If you want sub par service, go to Grand Prix and ask for Clinton. More
Fast and easy Best car purchase experience ever. Joe was a great salesman and made the process smooth and easy. I'd recommend him to family and friends in a heartbe Best car purchase experience ever. Joe was a great salesman and made the process smooth and easy. I'd recommend him to family and friends in a heartbeat knowing he'll do the right thing. More
Amazing experience After looking online we had decided to take a ride here to check out a mazda suv after our hyundai died. Unfortunately the car we were going to look a After looking online we had decided to take a ride here to check out a mazda suv after our hyundai died. Unfortunately the car we were going to look at was gone but Will was very patient with us and helped us look at different cars until we could find a pre-owned we liked. We decided on the outback, then received amazing help and support from Mike and Chris in getting the car we wanted in the budget we had. We were able to go in and come home with a new(er) car in the same day and didn't feel rushed or pressured into buying. I felt like I was dealing with honest people trying to actually help us get a car. More
2nd Car Purchased from Grand Prix This is the second car I have purchased from Grand Prix Subaru. I worked with Roy and Matteusz and they were both a pleasure to work with. Everything This is the second car I have purchased from Grand Prix Subaru. I worked with Roy and Matteusz and they were both a pleasure to work with. Everything went smooth and quickly, the finance department was slightly pushy but the two salesman were great to work with. I would recommend Grand Prix if you are looking for a good deal on a new Subaru in the NYC/LI area. More
Couldn't be happier! Before visiting Grand Prix Subaru, I had a 2012 Hyundai Accent that was on it's way out. Given my financial situation, I didn't have many options. Before visiting Grand Prix Subaru, I had a 2012 Hyundai Accent that was on it's way out. Given my financial situation, I didn't have many options. Mike C. and Sean S. at Grand Prix put me at ease, and I walked out the same day with a 2018 Subaru Impreza. Great deal, and I'm only paying $30 more a month for a brand new car. Their customer service is top tier. Two salesmen drove all the way to my house in Suffolk county to pick up my Hyundai. The trade-in helped to defer the cost of the new Impreza. I couldn't be happier, and they turned what could've been a very stressful process into an easy one. More