
Granger Chevrolet
Orange, TX
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Stacy was horrible at communicating , never called back, assured to call back for pricing and never did. I called the deal several times and most of the times she would be the one to answer and was very qui assured to call back for pricing and never did. I called the deal several times and most of the times she would be the one to answer and was very quick to either put you on hold and hang up or say something very fast and hanged uo before you even got to say a word. Was never clear with pricing and got hit with ridiculous fees that were not stated from the beginnning. When finally given a price was when i was very upset and. To my surprise the fee i was told over the phone went up by over $100 in credit card fee and micellaneous fees that got added on when i picked up my car. Car was going to be there 2 hrs or over night and ended up with them 4 days because i couldnt get a hold of anyone long enough to give me information or a call back. I got things checked that i didnt ask for. At the end of the day i was very unhappy and ended up paying $400 + for absolutly nothing and was still asked if i could approve more hours. More
I am very pleased with the way Todd took care of my service needs! I feel like he went above and beyond to take care of me! Todd does what most Should! He puts the CUSTOMERS FIRST!! Thank you for assi service needs! I feel like he went above and beyond to take care of me! Todd does what most Should! He puts the CUSTOMERS FIRST!! Thank you for assigning the STERLING’s to him!! More
Called w/check engine light on. Stacy had me bring it immediately so we could get accurate code read, because the last time it came on it dropped the code before I could get it in. Stacy had me bring it immediately so we could get accurate code read, because the last time it came on it dropped the code before I could get it in. She took care of all the warranty paperwork. They had my parts in overnight and I had my car back in a couple days. More

Sales representative was amazing and answered all my questions I had. Everyone here was professional and curious. I would recommend Granger Chevrolet to anyone. Will be looking to future buys the Erin questions I had. Everyone here was professional and curious. I would recommend Granger Chevrolet to anyone. Will be looking to future buys the Erin Stiles and Granger. More

We always have a great experience when buying vehicles from Granger. It was a quick, smooth and pain free process. Ethan & the rest of the crew took great care of us! from Granger. It was a quick, smooth and pain free process. Ethan & the rest of the crew took great care of us! More