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Granger Chevrolet

Orange, TX

4.8
1,334 Reviews

2611 MacArthur Dr

Orange, TX

77630

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Showing 1,334 reviews

September 08, 2023

Got my oil changed and was told it would take 1 hour and 15 mins. After 2 and a half hours I got my truck. No one could tell me how much longer or what exactly was taking so long. More

by Josht1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
One of then service guys
Sep 08, 2023 -

Granger Chevrolet responded

Josh, I apologize that we failed to meet time promise. No excuses! If you would be willing to give us another opportunity I will personally follow up and make sure you are taken care of. Your next oil change will be on us. Ask for Rick when you come in and I will see that we expedite your service. Rick Hanzelka Service and Parts Director Granger Chevrolet

September 08, 2023

Awesome staff that makes buying a new vehicle simple and stress free. 100% recommend to anyone in the market. More

by Hargroder01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Doucet
September 06, 2023

The service department use to be about the customer going extra step to take care of customers Technician I had was goid More

by HA.JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
September 05, 2023

Ethan was very friendly and knowledgeable about the 2023 Chevrolet Silverado truck that I purchased. He made me feel comfortable throughout the entire process. More

by James Burch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Cole
September 04, 2023

Great people. Easy to do business with vehicle ready when promised Pricexwas wHt was quoted More

by BPAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Stiles, Thanh Vo
September 03, 2023

Erin Stiles was very efficient fast and helping throughout the sales, paperwork and full experience. He went out of his way to accommodate all of the questions and expiate the buying process More

by David Newsom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Stiles
September 03, 2023

Took care of everything that was needed in a timely manner with no long wait. More

by TONI_ZACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Avila
September 02, 2023

Very helpful and listened to my needs Will return for all my vehicles For life More

by ralberts
Recommend Dealer
Yes
Employees Worked With
Richard
September 01, 2023

Stacy was rude and unprofessional but Mr Rick was kind and very helpful and handled my situation greatly More

by JHEBERT87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan
September 01, 2023

Great customer service, very friendly and easy to speak with, would recommend him for people looking to buy a vehicle More

by Avery.boyett44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thanh Vo, Thomas Murphy
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