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Granger Chevrolet

Orange, TX

4.8
1,331 Reviews

2611 MacArthur Dr

Orange, TX

77630

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Showing 1,331 reviews

March 28, 2025

The speed and quality of service was great. I had updates on the status of my vehicle and it was fixed same day! More

by blake12045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
March 28, 2025

Great experience with Jeff Sanchez and Tony Bumgartner at Granger Chevrolet in Orange, TX today!!! So informative, helpful, low pressure, creative and patient!!! The best experience ever!!!! Thank you so muc More

by Carol Ramsey
Recommend Dealer
Yes
Employees Worked With
Tony Bumgartner, Finance, Jeff Sanchez
March 28, 2025

Jeff was very professional and informative. He kept me in the loop of things at all time throughout the entire purchasing process. It doesn’t get much better than this. I highly recommend go se More

by Eweave386
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
March 27, 2025

Jeff , thank you for making this deal happen. I had been working with many different dealerships , you made it easy and simple. 30 min. Later I had a truck . Great customer service Jeff!! More

by chasebruno1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
March 27, 2025

You know. This is the second time I've bought with ol Jeff. This time I gave him a bit of a lickin as I was being extremely picky. As per usual, Jeff came out More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony in Finance. 5 stars., Jeff Sanchez
March 27, 2025

We needed help as 1st time buyer and they came thru for us. The finance guy shopped around for the deal that worked and put my self in a nice ride More

by JARRODBRUNNER5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thanh Vo
March 26, 2025

The service department was very friendly and helpful. They got my repair done in a timely manner. Great service! More

by Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams, Lee Reeves
March 26, 2025

Everyone was very friendly. I was asked several times if I needed anything and it was a very clean, great service. More

by b.morphew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams, Lee Reeves, Kaylan Marks, Tim Wilcox
March 26, 2025

Extremely quick to diagnose and resolve issue with vehicle, delivered results two days quicker than first indicated More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylan Marks
Mar 27, 2025 -

Granger Chevrolet responded

Kelly, We are reviewing surveys to improve customer experience. I see that you were diagnosed and repaired in a timely manner. What could Kaylan have done to earn 5 stars? We appreciate the opportunity to service your vehicle and look forward to your feedback. Sincerely, Lee Reeves Service Manager Granger Chevrolet 409-883-7798

Mar 27, 2025 -

Kelly responded

Kaylan did a great job and probably should have received a 5 star review, my perception was she could be more personal or just not as business like. I have done this job and understand most folks are already upset when they come in and are directing negativity towards her but it is okay to lighten up and be happy.

March 26, 2025

So far it’s fixed the only thing about my experience is y’all need to keep your customers informed about the progress on the service being done More

by JFISHER2653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilcox
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