Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Granger Chevrolet

Orange, TX

Overview
Reviews
4.8
1,352 Reviews
Call Dealership (866) 799-7806
View Awards

2611 MacArthur Dr

Orange, TX

77630

Directions

By Type

Showing 1,352 reviews

April 07, 2024

I am not local to orange, but I would definitely make the trip again for a future purchase. More

by diceman1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivy Blanda
Report | Print
April 06, 2024

Kenny was very good to work with. . He kept me informed and took great care of me More

by Lfoster2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Pickett
Report | Print
April 06, 2024

Horrible, kept my truck 2 days , charged me 225 for diagnosing low a/c refrigerant then wanted 245 more for what part I may need. Wouldn’t answer my calls nor RICKY the Service manager I left my number More

by DMSOUTHERCOMFORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Hurst, Kenneth Pickett
Report | Print
Apr 09, 2024 -

Granger Chevrolet responded

Dear Mr. Maxwell, Thank you for taking my call yesterday. I again apologize for not returning your call. I was going on information received from Kenny that all of your concerns had been addressed when you arrived to pick up your vehicle. I had no problem picking up the phone and calling you as soon as I realized that was not the case. By now you should have received a full refund on your credit card as I agreed to do. At Granger, our policy is to always strive to do the right thing without regard to profit. We made some errors during the process, and we just want to make it right as best possible. We should have never offered to take your truck in because of the back log of work we had in the shop at the time coupled with the time constraints you were under. We also mis-quoted you for diagnosis for an air conditioner repair. Diagnosis on AC repairs can get lengthy. My advisor was not aware of the extended time required to properly diagnose. That's my fault. Both errors are being addressed and I hope the refund shows our intent was always to do the right thing. Rick Hanzelka Service and Parts Director Team Granger Office 409-883-0438 Cell 325-669-0479

April 06, 2024

Awesome employees were great with helping me find my car. Great customer service are looking to get you what you are wanting! More

by Janacourtier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez, Tony Lute
Report | Print
April 05, 2024

Amazing service managed to help me find the right thing I needed awesome customer service More

by Israelcontreras02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Murphy
Report | Print
April 05, 2024

Always a great experience at Granger Chevrolet's service dept. Would highly recommend. Had me in and out! More

by K-BillJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
Report | Print
April 05, 2024

Worked with me and helped me find something I wanted in the price range I wanted to be at More

by Joeysmith778899
Recommend Dealer
Yes
Employees Worked With
Thomas Murphy
Report | Print
April 04, 2024

Happy to do business. Worked out just how I wanted to and everyone made it easy. More

by eddiehoff7
Recommend Dealer
Yes
Employees Worked With
Thomas Murphy
Report | Print
April 04, 2024

Everyone was nice and it all came together worth the drive to get what I wanted More

by Rw4124046
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Murphy
Report | Print
April 03, 2024

Ivy was great. Very helpful and informative. Great experience. Highly recommend him and Granger Chevrolet. More

by 2017 Chevy Traverse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivy Blanda
Report | Print
1
...
88
89
90
...
136