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Granger Chevrolet

Orange, TX

Overview
Reviews
4.8
1,418 Reviews
Call Dealership (866) 799-7806
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2611 MacArthur Dr

Orange, TX

77630

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Showing 1,418 reviews

April 18, 2024

I set an appointment up to look at my car and brought it in at 8:00 in the morning, Two days later, they still hadn’t looked at it!! More

by MIKE.MCLAWCHLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Hurst
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Apr 18, 2024 -

Granger Chevrolet responded

Mike, I apologize that we did not get your car diagnosed during the 1.5 days it was here. An appointment time is not a time that your car will always be diagnosed, but a time set aside for our advisor to meet with you and check your car in for drop off. Kenny, your service advisor, stayed in contact with you both days your car was here according to our phone and text records. The tech that needed to look at your fuel smell concern was tied up on other jobs. Some of our skill sets such as the one that your vehicle needed are often booked 1 to 3 weeks out. I wish I had more technicians so we could get diagnosis quicker and turn around time shortened but that's not the case. I regret this was your first visit to Granger Chevrolet and we failed ot meet your expectations. Thank you for trying us. Rick Hanzelka Service and Parts Director Team Granger Office 409-883-0438 Cell 325-669-0479

April 18, 2024

Friendly and knowledgeable about all models. Made the buying process a fun experience. Highly recommend. More

by Ddsimonds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Baumgartner , Jeff Sanchez
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April 17, 2024

Everyone was so accommodating and made the whole car buying experience easy. Great experience and I love my car! More

by Lphillips0620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wix
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April 17, 2024

Thanks Sammy ,and Bobby for your great service. I will recommend y’all to all my friends. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
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April 16, 2024

Was beyond pleased with the overall experience. Jeff was more than helpful, never pushed towards any vehicle. He really lets you take the wheel in through out the whole ordeal. Very knowledgeable, More

by kacybroussard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
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April 16, 2024

Shelby was great, took care of business and was responsive and quick to address all my questions and concerns. Great experience! More

by Chrisfarrelectric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby O'brien
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April 16, 2024

I bought my car in September and just had my first oil change which was free , service was amazing Ms Laura took great care of me ! Highly recommend Grangers Chevrolet in Orange ! More

by wpallbrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Roberts
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April 15, 2024

Fast friendly customer service! Was able to get me in and repaired all in one day ! More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Pickett
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April 15, 2024

They were great very good communication and fast return on my truck friendly environment awesome work More

by ROCKYMARTINEZ174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
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April 15, 2024

The dealership was great! David was awesome! Could not have asked for better service. Thanks!!! More

by brandongrigg47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wix
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