Back

Granger Chevrolet

Orange, TX

4.8
1,394 Reviews

2611 MacArthur Dr

Orange, TX

77630

Directions

By Type

Showing 1,394 reviews

March 17, 2024

Your ability to inform and update the customer was absolutely terrible.it was pathetic that it took over 2 weeks to replace a simple part just to get the vehicle back and it still have the same issue. More

by markus bouley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy Derutte
Mar 18, 2024 -

Granger Chevrolet responded

Markus, I apologize for the poor communication. The advisor that failed to meet your expectations is no longer a part of Team Granger. When poor communication is called to our attention we take action. It is unacceptable in my service department. If you would like to try us again, I will gladly follow up on your vehicle personally when it is in the store. Or if you would like to talk to me my door is open. Rick Hanzelka Service and Parts Director Granger Chevrolet Office: 409-883-0438 Cell: 325-669-0479

March 16, 2024

Great service department is attentive and explains all the services they are doing. Also the found a recall and got that taken care of. I like the way they continually update me on what is going on and wh More

by CMELANCON
Recommend Dealer
Yes
Employees Worked With
Todd Hurst, Todd Hurst
March 15, 2024

I have bought my last 4 autos at Grangers. .This last car I bought,I traveled 300 miles to purchase it.. More

by mwkirby11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Stiles
March 14, 2024

I highly recommend Sami in the service department for taking care of my repairs, I really appreciate all of her hard work in getting my repairs done. She keeps me informed on my repair and in my opinion More

by rbcruiser3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
March 14, 2024

Shelby made it easy for me to trade in my truck for one I really liked and was very helpful explaining the financing options. More

by Cjjack44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby O'brien
March 13, 2024

Ivy was very informative and patient with me when purchasing my vehicle. He answered every question that I had. Granger Chevrolet even came and picked me up and I live in Louisiana! More

by courtneymalachi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivy Blanda
March 13, 2024

They took the time to get to know me. I felt like family. They did an awesome job! More

by staceyt1331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony B., Thomas Murphy
March 13, 2024

Best service ever had buying a car Granger Chevrolet so the place to go to by a car or truck get with Jeff he will have you riding More

by Tyrunw22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
March 12, 2024

We had a fabulous experience with our sales man Shelby, everything was quick and easy. The environment was great and inviting! More

by Leighann12.lw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby O'brien
March 12, 2024

Nice polite friendly fast service answered all my questions and patient with all my questions More

by mullins3040
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Murphy
...
97
...