Granite Run Buick GMC Inc

Great experience! My husband and I had a great experience purchasing our Acadia at Granite Run GMC!! We had a two week old baby at home and they were very accommodating My husband and I had a great experience purchasing our Acadia at Granite Run GMC!! We had a two week old baby at home and they were very accommodating and worked quickly, knowing we had to get home to feed our child. They are a no xx type dealership and it was a great experience for us. To be honest, we were tossing up between a Honda and GMC, and liked both SUVs the same. The customer experience we had at this location compared to the Honda dealership sealed the deal for a GMC. They really cared about their customers and did their best to understand what we wanted and worked to meet what we needed. I wish every shopping experience was like this. There was no real pressure and it seemed as if they really cared. We worked with Melissa Haas who was so caring, gave me her cell phone to call and text, was there to answer questions after the sale and took pictures with us and our new car. She was unlike any of those stereotypes you hear about a car salesperson. In fact, everyone there was down to earth, friendly, and had no characteristics of a bad salesman that you worry about when shopping for cars. The General Manager, Mark O'Brien was awesome as well, and really worked with us to get us exactly what we wanted. He was friendly and acted as if we were his only customer when we know he was busy. Peter Croyle did our finance paperwork quickly and threw in some humor as well! The overall experience was great and they got the sale because of customer service and really understanding their customers wants and needs. Thank you to everyone we worked with while there, especially Melissa and Mark! Worth the trip and worth the purchase! More

Melissa Haas, "Fast & Serious" a must see at GRBGMC! I have never experienced such fast, professional and fun treatment in my car buying days. To the sweetest and the 1st car saleswoman that I've had the I have never experienced such fast, professional and fun treatment in my car buying days. To the sweetest and the 1st car saleswoman that I've had the pleasure of meeting and doing business with, Melissa Haas. From the moment that I arrived at the dealership until the moment that I drove away with my dream car, Melissa was attentive and professional. I had the picture of the car that I wanted to purchase and before I knew it, she escorted me right out into the lot where the car was and as I inspected the car, she got the key and off we went on the test drive. Melissa was extremely reassuring and comforting and when it is time to sign papers, she took her time and explained everything to me. She even went the extra mile and helped me get my car insurance. And the fast, fun, professional treatment didn't just stop with Melissa, I would also like to thank the Finance Manager, Shawn Pecora. He was extremely nice and funny I might add. What a great car bur buying experience at Granite Run Buick! Sincerely Linda C More

Mellissa Haas Great to work with. Made everything quick and easy. Great personality and put the deal together within an hour. I would highly recommend her to anyone Great to work with. Made everything quick and easy. Great personality and put the deal together within an hour. I would highly recommend her to anyone looking to buy a new or used vehicle. I would buy from her again. More

Granite Run GMC and Melissa Haas I sent an email over the weekend and got an instant response. By the time I walked in the dealership today I had the exact vehicle I wanted and it was I sent an email over the weekend and got an instant response. By the time I walked in the dealership today I had the exact vehicle I wanted and it was washed and gassed up for a test drive. A few questions later and we have a deal with a great price on the new Yukon Denali and a great trade value as well as a great finance rate. Couldn't ask for anything better. Melissa was awesome! More

Awesome customer service and workmanship. Honest too! I have been going to this dealership for service for years. The team in the service department is exceptional. The waiting area is relaxing and mode I have been going to this dealership for service for years. The team in the service department is exceptional. The waiting area is relaxing and modern. This place goes above and beyond. Mike, Glyn, Cat and Van always make sure you leave there completely satisfied. The owner even walks through and says hello!!! I love going there and would recommend them to everyone. Prices for service are very comparable to smaller shops. They even have coupons to keep the prices down. More

Yukon XL Purchase I recent purchased a Yukon XL from Granite Run and I was pleased with the experience. Melissa Haas was the salesperson I worked with and she was atte I recent purchased a Yukon XL from Granite Run and I was pleased with the experience. Melissa Haas was the salesperson I worked with and she was attentive, helpful, and most importantly, not pushy. To highlight, my initial plan was to purchase a Yukon, but realized I would need more space. Melissa then showed me a number of Yukon XLs and I found one that fit the bill, so I purchased it. Would certainly go back to Granite Run in the future and also work with Melissa again. More

2017 Terrain Sharif was a wonderful and genuine sales person. Melissa was great and very attentive. Mark, GM, was also very good. Mike in service is always a Sharif was a wonderful and genuine sales person. Melissa was great and very attentive. Mark, GM, was also very good. Mike in service is always a pleasure to deal with. I have been coming to Granite Run since 2009, the service is always great! More

Awesome The staff at Granite Run are always the same every time I go there which is pleasant and helpful. Everyone speaks to you whether you are their custom The staff at Granite Run are always the same every time I go there which is pleasant and helpful. Everyone speaks to you whether you are their customer or not they make you feel so welcome. Melissa was great she was not pushy wanted to make sure I got exactly what I wanted. She was very friendly, easy to talk to and very considerate of my time. I really appreciate her and would refer others to her. More

Wonderful Salesperson Melissa Haas was my salesperson and went above and beyond her duties. She was in constant touch with me and answered every question quickly and effici Melissa Haas was my salesperson and went above and beyond her duties. She was in constant touch with me and answered every question quickly and efficiently! When she couldn't meet my demands, she brought in the Manager and without hesitation at all, gave me what I had asked for! This place and experience was a class act from beginning to end. Hats off especially to Melissa Haas for doing a great job in helping me find the right car! More

Great salesperson! Melissa Haas was so very helpful.....she helped us get a great deal on a Terrain...she was friendly and answered all our questions! Everyone at the de Melissa Haas was so very helpful.....she helped us get a great deal on a Terrain...she was friendly and answered all our questions! Everyone at the dealership was very friendly too. Melissa is a great addition to their team! More