Granite Subaru

Safety Recall Company covered safety related repair in response to a recall notice from Subaru. The appointment was promptly given and repair was done on time whil Company covered safety related repair in response to a recall notice from Subaru. The appointment was promptly given and repair was done on time while I was waiting. More

very thorough Very happy w/the service performed on my vehicle. The loaner vehicle allowed me to keep my previous scheduled appointments without canceling. I would Very happy w/the service performed on my vehicle. The loaner vehicle allowed me to keep my previous scheduled appointments without canceling. I would highly recommend Granite Subaru to anyone More

Excellent service and very generous and polite. 10/10 Performed the recall service as requested. Were super polite, friendly, and personable. Offered me a loaner vehicle free of charge. They even threw Performed the recall service as requested. Were super polite, friendly, and personable. Offered me a loaner vehicle free of charge. They even threw on a wiper nozzle sprayer for me free of charge. This is the level every other place should be shooting for. 10/10 More

Very accommodating, low pressure sales We stopped in to test drive at least three times before we made our decision on what car to buy. Serge was helpful and informative, but never pressur We stopped in to test drive at least three times before we made our decision on what car to buy. Serge was helpful and informative, but never pressured us. I very much appreciated the relaxed way everything was handled. More

I would highly recommend this dealer to family/ friends & anyone else looking for a Subaru. My wife & I had a very pleasant experience with the Salesman(Serg), Ray & their Finance person Pat. One of my best anyone else looking for a Subaru. My wife & I had a very pleasant experience with the Salesman(Serg), Ray & their Finance person Pat. One of my best experiences with a Dealership More

Very friendly, respectful and honest open price quote. Nothing hidden in their pricing. Checked online and received price quotes from other dealers which were much higher price than Granite Subaru. I am n Nothing hidden in their pricing. Checked online and received price quotes from other dealers which were much higher price than Granite Subaru. I am not that good negotiator and for this dealership you don’t have to be. Thanks to Granite Subaru for superior quality buying experience. More

Tim and the entire team at Granite we’re incredible. The best customer service I have ever received - out of any service industry, not just auto. Friendly, thorough, convenient, timely - they nailed it! Lov best customer service I have ever received - out of any service industry, not just auto. Friendly, thorough, convenient, timely - they nailed it! Loved the text with inspection report for feedback too! More

Efficient and friendly We have been working with Subaru and Tim Russell for many years. We just had our fifth Subaru serviced with Tim and his crew and, as always, we receiv We have been working with Subaru and Tim Russell for many years. We just had our fifth Subaru serviced with Tim and his crew and, as always, we received wonderful service with a friendly, respectful approach. The service is what keeps us coming back to this dealership. More

Three Small Issues Handled Quickly The Occupant Detection recall was corrected and also got an oil change (good price with a coupon I received in the mail). I also had a strange proble The Occupant Detection recall was corrected and also got an oil change (good price with a coupon I received in the mail). I also had a strange problem. I recently needed to replace the battery and, afterward, I could not control the front passenger window from the driver-side window switch panel. It turns out that replacing the battery returned the car to "Shipment Mode" which has this symptom. The service team performed a simple process to re-initialize the passenger window control from the driver side. I obviously could have done this myself, but had no clue such a mode exists. I'm glad the service team did. More

In my life, this has happened for the first time. The very first time I have visited any dealer and purchased car same day without any hesitation. The staff was so cool and received me very firmly. We ha very first time I have visited any dealer and purchased car same day without any hesitation. The staff was so cool and received me very firmly. We have very much liked the Granite dealer and totally happy after making deal with my new car and trade in of my old car as well. I will definitely refer my friends to Granite. Thanks Ritesh More