Granite Subaru

They make it happen Needless to say I was in a tough position and Charlie from Granite Subaru made it happen. Excellent customer service, very responsive and knowledgeabl Needless to say I was in a tough position and Charlie from Granite Subaru made it happen. Excellent customer service, very responsive and knowledgeable. Will definitely be referring people his way.. More

Great customer service from start to finish As soon as I stepped out of my car I was greeted by a service person with a friendly welcome and quickly identified why I was there. I was able to ad As soon as I stepped out of my car I was greeted by a service person with a friendly welcome and quickly identified why I was there. I was able to add an unplanned request to fix a cosmetic problem which was done at no additional cost. The waiting room was comfortable and the coffee and snacks were inviting. I was given an update during my visit on the cause of the issue and how much longer it might take. Once the work completed I was able to pay for the services without a delay. And my car was waiting outside and ready to go. More

quick and painless check in and check out for recall service Tim was friendly and professional during the check in. I got a pretty new car as a loaner. I don't think the whole process took more than 10 minutes, Tim was friendly and professional during the check in. I got a pretty new car as a loaner. I don't think the whole process took more than 10 minutes, they set a pretty high bar. Yet when my car was done, I walked in, gave Tim the loaner car key, paid for a battery replacement, got my key and left, probably less than 5 minutes. More

Delighted with service I was treated respectfully. I felt heard by the service manager. He recommended the right solution which was NOT the most expensive solution. Mr Br I was treated respectfully. I felt heard by the service manager. He recommended the right solution which was NOT the most expensive solution. Mr Briggs earned my respect. More

Very pleasant, clear with paperwork Professional and knowledgeable. Sales people were not pushing any car or accessories. Informative of the various options the 2019 Outback Premium ha Professional and knowledgeable. Sales people were not pushing any car or accessories. Informative of the various options the 2019 Outback Premium had and of other cars in the same class. More

No pressure I thought Alex was very helpful. He didn’t pressure us and answered all my questions. Not too crazy about sitting through service packages. I know I thought Alex was very helpful. He didn’t pressure us and answered all my questions. Not too crazy about sitting through service packages. I know he has to do it. The prices of the packages seemed high.. More

Great Experience! Really enjoyed the car buying experience at Granite! They made it easy and painless. I am actually surprised I am writing this.... not typically the Really enjoyed the car buying experience at Granite! They made it easy and painless. I am actually surprised I am writing this.... not typically the way car buying goes. Thanks Mac and Mike and I think Patrick! More

Outstanding customer service Jeff Peterson has been the best dealer I have ever experienced. Everything went smooth and stress free. I felt comfortable and part of a family when Jeff Peterson has been the best dealer I have ever experienced. Everything went smooth and stress free. I felt comfortable and part of a family when searching and picking out a car that suited my needs. I will definitely do business in the future and will recommend Jeff to friends and family. Thank you for the wonderful experience. More

Excellent experience I was greeted as soon as I walked in to the showroom and taken to the service manager.When I told him why I was as Granite Subaru he took my keys,told I was greeted as soon as I walked in to the showroom and taken to the service manager.When I told him why I was as Granite Subaru he took my keys,told me to get myself a cup of coffee and a snack,which I did..I sat in the comfortable waiting area and in less tha 30 minutes I was told that the work was finished.I was treated courteously by everyone'at Granite and would not have any problem recommending my friends and neighbors. More