Granite Subaru

Always a positive experience! My visit was as pleasant as it always is. It took longer because of the work involved, but during that time I had several updates on the progress of m My visit was as pleasant as it always is. It took longer because of the work involved, but during that time I had several updates on the progress of my car. The environment is pleasant, and the explanations are complete and helpful. Thanks for always being there for us! More

Welcoming and helpful Everyone I worked with clearly wanted to help me make the best decision for myself, and were patient as I figured out what it was I wanted. Everyone I worked with clearly wanted to help me make the best decision for myself, and were patient as I figured out what it was I wanted. More

Oil Changed I am always thankful when I bring my car for Service. Tim Russel has been my adviser for a while. He always tell me the truth and he always has been I am always thankful when I bring my car for Service. Tim Russel has been my adviser for a while. He always tell me the truth and he always has been really honest. That means a lot to me!! I love bringing my card to your guys because I can trust! Please don't ever loose that touch! Thank you for been such a great dealer that cares for their customers. More

Awesome Tim as been my advisor a few fine and he is great. Always keeping me posted with updates while my car is getting work done! Tim as been my advisor a few fine and he is great. Always keeping me posted with updates while my car is getting work done! More

Service Clear, honest service explained without pressure. Friendly, professional and knowledgeable staff no matter who I deal with. People smile and you can t Clear, honest service explained without pressure. Friendly, professional and knowledgeable staff no matter who I deal with. People smile and you can tell that they like their jobs. Jay Charn took care of me on my last visit and had my car washed for me! More

Great experience We had done a lot of research before deciding on a car. We narrowed our choices between an Outback and a Forester. We had gone into the dealership a We had done a lot of research before deciding on a car. We narrowed our choices between an Outback and a Forester. We had gone into the dealership and drove the Forester however, the new Outback's were not in. Once in we test drove it and our salesman (Gary) suggested we re-drive the Forester. Once we did that we knew the Forester was our choice. Gary sat with us and we discussed price, options and a few other things. We left without any pressure and no purchase. We went in to meet with Gary the following week and ordered our car, the right color and add-ons that were important to us. Gary, at that point brought our old car to be evaluated for trade-in. That too, came back in our favor. We ordered the car and within 2 weeks we were driving it off the lot. Very happy, satisfied customers. The only suggestion we could make to make things go easier at the end would be to have all the "extras" that we could buy be explained before the final pick-up. Although the sales manager was nice, we felt "under the gun" to make decisions quickly. This is not the way we do things. We are thoughtful consumers not impulse shoppers. More

Great Service We’re loyal Subaru owners and regularly have our cars serviced by Granite Subaru. My 2014 Forester was serviced for the 60,000 mile checkup. The work We’re loyal Subaru owners and regularly have our cars serviced by Granite Subaru. My 2014 Forester was serviced for the 60,000 mile checkup. The work was performed as specified and the Service Dept. was customer oriented. I am now well prepared for the NH winter season - bring it on! More

Eargr multipoint service. They recomended expensive service which i didnt want and even tire preasure check is mendatory but seems to not included. Without multipoint checking They recomended expensive service which i didnt want and even tire preasure check is mendatory but seems to not included. Without multipoint checking service, It is not including. More

Awesome customer Service. Very pleased with how quick I was in and out of the shop. I was told an hour and a half I was on my way back home in half that time. We will b Very pleased with how quick I was in and out of the shop. I was told an hour and a half I was on my way back home in half that time. We will be back in February to talk to Sales person about buying a a car More

Purchase vehicle Friendly staff. No pressure sales tactics. Honest and open discussion of vehicle availability, turnover, and value. Ability to answer all questi Friendly staff. No pressure sales tactics. Honest and open discussion of vehicle availability, turnover, and value. Ability to answer all questions asked about the vehicle. Straightforward assessment of trade-in value. Offering options and alternatives to purchase and Trade in. More