Granite Subaru

Quick service, quality work My wife and I own a 2016 Forester and a 2017 Legacy. I brought both cars in recently for the every six month maintenance. I waited in the lounge bot My wife and I own a 2016 Forester and a 2017 Legacy. I brought both cars in recently for the every six month maintenance. I waited in the lounge both times. The services were quick and apparently well done with no surprises for required additional work. More

Inspection time Tim not only did everything right to get my car inspected and to have brakes put on, he was also very customer oriented. Subaru is fortunate to have h Tim not only did everything right to get my car inspected and to have brakes put on, he was also very customer oriented. Subaru is fortunate to have him! More

Good service Friendly, done quickly and with quality work. Would use again. Waiting room was pretty nice as well. I've been in some that weren't nearly as pl Friendly, done quickly and with quality work. Would use again. Waiting room was pretty nice as well. I've been in some that weren't nearly as pleasant. More

They never washed and detailed my car like they said They said they were going to detail my car and wash it after the service I said okay and they never did it very disappointed in that they should get b They said they were going to detail my car and wash it after the service I said okay and they never did it very disappointed in that they should get back in touch with me and do it More

Could do more to delight The service was good and all the staff were excellent. The customer rep for my car was knowledgeable and friendly. But to get a 5 star rating, this The service was good and all the staff were excellent. The customer rep for my car was knowledgeable and friendly. But to get a 5 star rating, this service center needs to do more. There's no real quiet place to go plugin computer and do my work while I'm waiting. The waiting area is in the middle of the showroom with all that that brings. I'm not interested in the mostly junk snacks and drinks. What I would really like to see is a basic wash and vacuum of my car. Note that I do have a comparison location, that sells more expensive cars. I am a long time Volvo owner, and their Nashua service center is outstanding. I used the dealership to service my Volvo for many years after I purchased the car. The last service I had there was at 180,000 miles, having purchased almost new. Subaru has a well-deserved great reputation for their cars; but I can only give 4 stars (yes, that's still good) for their valuing of their customers after they've purchased. More

5k Service Timing was good - we arrived early and they took us early, although we still waited over an hour. I still got email reminders even after scheduling th Timing was good - we arrived early and they took us early, although we still waited over an hour. I still got email reminders even after scheduling the service, which was annoying. More

Service is great but I have one concern On the positive side, the service is great, the staff is very friendly, and the facility is clean and attractive making for a very pleasant experience On the positive side, the service is great, the staff is very friendly, and the facility is clean and attractive making for a very pleasant experience. I've thought I wrote definitely buy my next Subaru here. However, this was the third time that it was forgotten to give me the discount which was arranged in advance. I don't want to think that anything intentional is going on but I am starting to get a little wary. If it happens again, I'll have to find another dealer. More

Helpful We visited this dealership today and had the easiest and nicest experience! Art was super helpful and personal! We brought our daughter in and he was We visited this dealership today and had the easiest and nicest experience! Art was super helpful and personal! We brought our daughter in and he was patient with her and us! We ended up leasing a 2019 crosstrek at the end of our visit because of how amazing Art took care of us! Definitely telling our friends and family to come here when looking for a car! More

Excellent service Both Mr Angotti and AJ took fabulous care of me. Mr Angotti, is very involved and makes sure his customers are happy. AJ addressed all my questions an Both Mr Angotti and AJ took fabulous care of me. Mr Angotti, is very involved and makes sure his customers are happy. AJ addressed all my questions and put me at ease. The whole process was very enjoyable. I would highly recommend them to everyone. You can’t do better than Granite Suburu. It was a pleasure doing business with them and I will be back when I’m looking for my next vehicle More

Great Sales Experience! Art sold me a 2019 Subaru Crosstrek and it’s the first car I’ve ever leased. He couldn’t have given me better service or been more attentive to what I Art sold me a 2019 Subaru Crosstrek and it’s the first car I’ve ever leased. He couldn’t have given me better service or been more attentive to what I was looking for in a car. He made sure that everything was a smooth process and stress free. Very friendly car dealer, would definitely recommend for anyone looking for a nice new Subaru! :) More