Granite Subaru

Amazing experience Why did I give this dealership the rating I did? ... I went to other dealerships before Prime. I felt pressured and the atmosphere was very stressful Why did I give this dealership the rating I did? ... I went to other dealerships before Prime. I felt pressured and the atmosphere was very stressful and intimidating. Just an overall bad experience... then I walked into Prime Subaru and was approached by Mike Wright. He was friendly, and most importantly he listened to me when I said I came here for a specific car, he didn't try to put me into something newer or a different style. Overall thoughts of Prime `Friendly service & Hassle free looking & All questions answered, great dealership and salesman to go to if your buying for the first time. `Straight forward, no number games & no hidden features about my car... Car Fax printed and ready without even asking for one, also found my car online for a certain price, once at the dealer the car was listed for more. I stated the online price was cheaper and got the online price for the car without argument. `Caring- I was given a loaner car until all the paperwork, insurance, and registration was complete on my new car, then they delivered my car to me and took the loaner car back so I didn't have to drive an hour back there to exchange cars! `Calm and inviting atmosphere (stress free zone) `Would recommend Prime Subaru to anyone looking for good deals and great services on there next purchase of a vehicle! A very satisfied customer, Cassie Carey LPN More

Mike was great. He was honest and upfront right from the beginning. He had to locate our car and kept us in the loop the entire time. Mike wright and prime Subaru is the place to go and the salesman to see beginning. He had to locate our car and kept us in the loop the entire time. Mike wright and prime Subaru is the place to go and the salesman to see if you want honesty and a good deal. More

Mike went above and beyond the duties of an average car salesman. He was not pushy, and worked with me every step of he way to ensure that I got the car , color, and price I was looking for. He needed to o salesman. He was not pushy, and worked with me every step of he way to ensure that I got the car , color, and price I was looking for. He needed to order the car for me, and he kept me updated throughout the entire process until my car finally arrived. I would recommend Mike highly as a trustworthy, friendly, and hard-working salesman. More

This is an honest and professional dealership clearly dedicated to customer service. From the beginning of the exchange of internet emails with Elaine Healy my requests for pricing and trade in informati dedicated to customer service. From the beginning of the exchange of internet emails with Elaine Healy my requests for pricing and trade in information were handled promptly and honestly. The quote I received initially could not or would not be matched by other dealers. When I met with Mike Wright at the dealership to do paperwork he helped me to feel very comfortable by explaining the process and treated me with respect. He was very professional and he demonstrated excellent product knowledge when we went over the car's operation. He is dedicated to excellent customer service. As a case in point when I was in my new car and ready to leave he personally came over to check on me to make sure everything was okay. The business manager did not pressure me to buy other products and also made me comfortable. He did not rush me through the paperwork and explained everything. I highly recommend this dealership and will refer without hesitation. More

Found a Honda Accord EX 2008 on Cars.com and called the dealership right away. It was priced well under KBB value and was in mint condition. Met with Kevin and took it for test drive, and bought it that n dealership right away. It was priced well under KBB value and was in mint condition. Met with Kevin and took it for test drive, and bought it that night. Great experience and price. You can't go wrong. More

I had spent 2 days at multiple dealerships undecided about what type of vehicle to purchase. The decision was made once I had arrived at Prime Subaru. My salesperson, Kevin Huffman was extremely knowled about what type of vehicle to purchase. The decision was made once I had arrived at Prime Subaru. My salesperson, Kevin Huffman was extremely knowledgable about the vehicle and was very honest and upfront in answering all of my questions throughout the purchasing experience. I have purchased many vehicles over the last ten years and Kevin was the only sales person that spent time going through the vehicle with me at the close of the sale and even took time to set up my blue tooth before I left. I would highly recommend Prime Subaru and Kevin Huffman to anyone looking to purchase a vehicle. More

I live in upstate New York and the only place I will get my Subaru serviced is at Subaru of Nashua. Their work is impeccable. The price is fantastic and I trust them implicitly. I travel 3 1/2 hours each my Subaru serviced is at Subaru of Nashua. Their work is impeccable. The price is fantastic and I trust them implicitly. I travel 3 1/2 hours each way, just to get my car serviced here. I wish more dealerships were like this one. This dealership is the only reason I still own a Subaru More

I have been a Subaru owner since 1998. I bought my very first Subaru at this dealership and it was a Subaru Legacy SUS. I totally loved this car. I went for Subaru after driving a Toyota Camry because I dr first Subaru at this dealership and it was a Subaru Legacy SUS. I totally loved this car. I went for Subaru after driving a Toyota Camry because I drove home from work, which was in Woburn MA, during a very bad snow storm. My Camry was all over the road and I got stuck twice on the way home. I saw the commercial for Subaru and the very next day I purchased a brand new Legacy SUS loaded. I drove the car for at least 12 years, almost 300,000 miles later and got my money's worth. I so miss this car. I am on my second Subaru and I am a Mother so I bought a Forester. I didn't go brand new I went used, 2004. I am extremely happy with my Forester and will probably buy another when this one fades. All the people at this dealership are AWESOME! They are polite, knowledgeable, caring and Honest. I am a die hard Subaru owner and will absolutely die owning one, hopefully 40 years or so from know. Thank you Subaru for making me and my Family Happy for all that you do. More

Having worked with 3 Subaru dealerships over the last 8 years, as well as having used many other dealerships in my 40 year history of buying cars, Subaru of Nashua comes out on top for its professional, ef years, as well as having used many other dealerships in my 40 year history of buying cars, Subaru of Nashua comes out on top for its professional, efficient, customer oriented, friendly service. In 2007, I walked away from a multi-car accident with my beloved Subaru totaled, but I was safe; so selling me on Subaru's merits was not an issue. I'd always been satisfied with Subaru service, but I had no idea of what truly superior service was until I started working with the staff at Subaru of Nashua! I was ready for a trade-in and decided to see what Subaru of Nashua had to offer. Their trade in offer was excellent; I was shown my options with considerate respect to my budget, and the price of the car was very fair. The sales staff answered all of my questions clearly and patiently, demonstrated all of the technological advances, and assured me that I should take my time deciding what I wanted to do. There was no question that the 2011 Outback was the right choice for me. And now 4 months later, as I bring in the car for its first servicing, I'm met with another branch of Nashua of Subaru which also operates with a high level of efficiency, professionalism, and friendliness. With a beep at the door I could have driven right in to the service area; the information intake was quick, and the customer service area was clean, comfortable, and offered fresh coffee. The service was accomplished quickly, and my car was returned to me with a smile and the assurance that it had just been washed! No question about it....Subaru of Nashua is #1. Helen More